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Holiday Inn Express Aberdeen City Centre

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#22 of 63 Hotels in Aberdeen
Certificate of Excellence
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Holiday Inn Express Aberdeen City Centre
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592 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The location makes this hotel perfect for a weekend in the city. The rooms are nice but basic for a 3 star hotel but the point to staying here is it is centered perfectly near Union Street. I can easily walk to all the places I wish to visit. The free wifi and breakfast are a nice bonus. There is... More 

Helpful?
Thank Ivan B
Perth, Western Australia, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel had bad reports so thought I'd give the place a visit incognito ..... Room spotless, clean and modern, some people stated it was shabby... Must have had a remake. Breakfast fresh and in abundance.. Excellent. One complain reception staff need to learn how to make eye contact and greet people correctly when they enter the door, I was checked... More 

Helpful?
1 Thank Louise W
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback Louise W, delighted to see that you enjoyed your stay. Unfortunately, we have not yet had a refurbishment but do however try to take care of the hotel as best as we can and constant redecoration does take place. Apologies for your experience at check-in, this is most unusual as normally our staff receive great... More 

Campbellton, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean, comfy, good continental breakfast. Staff was friendly, though the manager was reprimanding an employee in front of us as we checked out. Rooms were clean and fairly roomy. The location is close to the Main Street where you can find lots of restaurants and shops.

Helpful?
Thank KLD92
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, with the exception of the one matter on your departure. Thank you for bringing it to my attention. We hope you will visit us again. Sincerely, Hazel C Deputy General Manager More 

Lagos, Nigeria
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is clean, quiet and very functional. The staff are excellent in their service, promptness and friendliness. The breakfast is good. I only wish they will add non-lactose meals to the menu. The hotel is very well located and very easily accessible. My family and I will very much love to be back here.

Helpful?
Thank folushoomowole
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I will be happy to pass your comments on to our staff. We take great pride in our staff and their genuine caring attitude to our guests. IHG are currently looking to improve our breakfast to include sweet pastries and... More 

Glasgow, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is situated in a narrow street across from a bakers shop which opens from 11pm until 4am. The first time we went there we had a room at the front and with a disco coming in the early hours further along the road,you can just imagine the noise when lots of them queue up at the bakers shop... More 

Helpful?
Thank victor351
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your feedback victor351 Sorry to read that your sleep was disturbed by noise from the local bird life (and previously from street noise). Our central location in Aberdeen is without doubt one of the hotel's greatest assets but this does however unfortunately go hand with the fact that the city streets can be a little noisy at... More 

Kendal, United Kingdom
Level Contributor
289 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel ticks most of the boxes, just a shame that they do not serve porridge. The rooms are comfortable and the wifi works very well. It is handy for the town centre with many good restaurants nearby.

Helpful?
Thank StephenCKendal
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Many thanks for your review StephanCKendal, much appreciated. Our breakfast offering is under review at the moment on a brand level and I understand that porridge may well be added at some point, hopefully not before too long. Look forward to seeing you at the hotel again soon. Kind regards Murray Todd General Manager More 

Aberdeenshire, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Been many times before but not in the last 2 years Hotel check in was great and the receptionist let us put our car in the locked staff car park which I thought was great. Room clean bed great but no sky television carpets thread bare in places needing replaced door posts all chipped. Breakfast was good buffet style.

Helpful?
Thank 520albertf
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks for your feedback 520albertf Glad to see that everything went well with your stay and that the staff looked after you. The hotel, whilst clean, is definitely requiring some refurbishment work and this is planned to take place fairly soon although a fixed timescale is unfortunately not yet in place. Hope to see you again soon. Kind regards Murray... More 

Worksop, United Kingdom
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just spent a weekend at Holiday Inn Express where the staff were very friendly and helpful, The room was clean and comfortable bed the one downside was it was very warm and when the window was left open we were woken early by the seagull dawn chorus, The continental breakfast had a wide choice.

Helpful?
Thank Ronski1959
ExpressAberdeen, General Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thanks very much for your feedback Ronski1959, delighted you enjoyed your stay and appreciated the efforts of the staff. We're hoping to have air conditioning installed in the not-too-distant future so this will help with the noise from the local bird life, thankfully it's only for a short few weeks while they are nesting that it becomes an issue. Hope... More 

Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 18, 2016

1st time in this hotel but certainly won't be the last, great staff, service, location, breakfast and the room was compact but comfortable, clean and tidy. Close to all the amenities of Aberdeen's west end, shops, bars, restaurants, transport hobs

Helpful?
Thank fraser B
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you so much for your review of our hotel. We do value your feedback. I will certainly pass your kind comments onto our staff. We are all pleased to hear that you had a great weekend away and that the hotel was in a good location for your needs. We hope you will visit us again. Regards Hazel C.... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

The hotel is in a great location for the city centre. There is a handful of free parking spaces but if full there is a reasonable priced multi storey at the end of the road. The staff were lovely and the hotel was clean. We were let down by the beds, they seemed very small and were quite old so... More 

Helpful?
Thank sallyandboys
ExpressAberdeen, Manager at Holiday Inn Express Aberdeen City Centre, responded to this review

Thank you for your review. I will pass on your kind remarks to our staff, who take a pride in giving everyone the best stay we possibly can. I am sorry you were let down by the beds. Both the sofa bed and the room bed were replaced in 2015 in all rooms, but we are now finding that they... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Aberdeen City Centre Hotel is situated in the West End of Aberdeen City Centre within easy walking distance of all the City Centre attractions. The hotel is only a stone's throw from Union Street and is ideally situated for your business or leisure stay. Holiday Inn Express is the common sense choice for the value-conscious traveller. All of our bedrooms boast a power shower, direct dial telephone and satellite TV channels. There's a bar in the hotel and many restaurants and pubs close by including the stylish new Albyn Restaurant & Bar just 5 minutes away. The Holiday Inn Express Aberdeen City Centre Hotel is the perfect base to explore Royal Deeside, The Whisky Trail, the many Castles or some of the North East's Championship Golf Courses. If you are travelling to Aberdeen on business, the Holiday Inn Express Hotel is located close to many large companies such as Shell, Exxon Mobil and BP. At the Holiday Inn Express Aberdeen City Centre Hotel we also have 2 superb air-conditioned meeting rooms with natural daylight which can accommodate up to 40 delegates theatre style. ... more   less 

Additional Information about Holiday Inn Express Aberdeen City Centre

Address: Chapel Street, Aberdeen AB10 1SQ, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $64 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Aberdeen City Centre 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Holiday Inn Express Aberdeen City Centre Hotel Aberdeen
Express Aberdeen City Centre
Aberdeen Holiday Inn
Holiday Inn Express Aberdeen City Centre Scotland
Hotel Style:
#14 Family Hotel in Aberdeen
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