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The Chester Hotel

#17 of 63 Hotels in Aberdeen
Certificate of Excellence
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The Chester Hotel
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260 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Aberdeen, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My friends booked a surprise birthday dinner for me here. The hotel is modern and beautifully decorated and furnished. Service in the restaurant was excellent and our waitress was very cheerful, helpful and professional. There was a good selection of wines at all price ranges, so enough to cater for everyone. The food on the whole was verging on excellent... More 

Helpful?
1 Thank CherryBlossomTree
Warrington, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We had a standard double room for 2 nights whilst staying in Aberdeen to attend a friends party. The room was quite small but it had everything you could want/need. Lovely bathroom with incredibly powerful drench shower with complimentary slippers and robes. Nespresson machine with 3 capsules supplied each day - plus tea and instant coffee + biscuits. Complimentary still... More 

Helpful?
1 Thank CritchyEzmo
Auckland Region, New Zealand
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having pre-booked and then needing to shorten to one night- we were devastated! From exceptional service at the check in to organising transfers and advice on restaurants the hotel was fantastic. The design is modern and bedrooms whilst small were really well appointed. The bar next door offered great food and you could eat in the bar area or in... More 

Helpful?
1 Thank Michal K
Dubai, United Arab Emirates
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a short, 2-night stay at The Chester for a business trip to Aberdeen. I booked several weeks in advance and, due to a changing schedule, had to alter my reservation a couple of times. Diane in Reservations was extremely courteous and obliging during our email exchanges and it was nice to meet her during my stay. The last time... More 

Helpful?
1 Thank SimyABZ
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear SimyABZ, Thank you for taking the time out of your busy schedule to complete a Tripadvisor review. I am sure you will have noticed some serious changes from when the hotel was previously called 'Simpsons'. I am glad the work that has been done over the past few years has left a positive impact upon you. I hope that... More 

Aberdeen, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend whisked me away to the Chester for a special birthday meal and it was faultless. The restaurant is beautiful, even before we had our food I felt spoiled by the luxurious surroundings. We started off with 6 (two each) complimentary canapés that were all delicious and a lovely touch to the start of our meal. The rest of... More 

Helpful?
3 Thank Manda3107
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Manda3107, What a great way to celebrate a birthday! Thank you so much for taking some time out to share your experience with everyone on Tripadvisor. The team take great pains to ensure the little touches are delivered, as we believe that these things make the real difference! Hope you will think of us again when the next birthday... More 

Perth and Kinross, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Fabulous bedrooms, and dinner in the restaurant exceptionally good! However very disappointed with breakfast for this standard of hotel. Staff all very welcoming and we had a really enjoyable stay, Thank you

Helpful?
1 Thank melscollins66
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear melscollins66, So very glad you enjoyed a night away from everything. The evening restaurant team are certainly very good, and having dinner with us is a great highlight. I regret that our breakfast service did not live up even our own standards. Rest assured this will be brought to the attention of the restaurant management team and remedied for... More 

Durham, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent stay at The Chester hotel. From the moment you arrive at reception until the time you leave, the staff go out of their way to make you feel welcome. The hotel is a blend of modern/classic. Nice touch having Crunchies available on a Friday!

Helpful?
1 Thank Michael T
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Michael T, Crunchie Friday is certainly a favourite of mine. Gets the weekend off to the best start I always find! Glad you enjoyed everything the hotel had to offer, and thank you for the kind words. I hope we will see you in the hotel again sooner rather than alter................and you know what day is best to check... More 

Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our daughters treated us to an overnight stay for our anniversary and had a lovely, relaxing time. The staff were friendly but professional and very helpful. The only negative point would be the location of our room. It was in the basement area of the hotel and the window looked onto a brick wall. If you looked up then you... More 

Helpful?
1 Thank Debbiemcg2011
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear Debbiemcg2011, We certainly do have a variety of rooms available with size and lighting options. All our guests can request a room with specific requirements. Eg, upper floor level, away from lifts etc. Thank you for the kind words in relations to our staff. They all work very hard at providing a high level of service and interaction with... More 

Paisley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Every detail was excellent, the staff were welcoming and friendly. It has a family feel, is a blend of modern and classic and every aspect is well executed. The environment is modern and the feel is classic. The food quality, choice and presentation - WOW. I was really impressed.

Helpful?
1 Thank janismcdonald
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear janismcdonald, WOW! If you were impressed with our service we are blown away with the review! Thank you so much for sharing on Tripadvisor. I hope that next time you visit you will enjoy the same service. If not better! Best regards Alistair and the team at the Chester Hotel More 

Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A Christmas voucher being used in July, a treat of lunch and afternoon drinks, a walk in the west end of the city. Room service in the evening was very tasty. In and the most amazing breakfast sunday am.

Helpful?
1 Thank 3jcooks
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear 3jcooks, Ah, a Christmas gift being used in July. I am sure it was worth the wait. Thank you for the review and the kind comments you have provided. Lets hope that you get another voucher from Santa this Christmas eh! Best regards Alistair and the team at the Chester Hotel. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access

Additional Information about The Chester Hotel

Address: 59-63 Queens Road, Aberdeen AB15 4YP, Scotland (Formerly Simpson's Hotel)
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $109 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chester Hotel 4*
Number of rooms: 54
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Also Known As:
Simpsons Aberdeen
The Chester Hotel Aberdeen, Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
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