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The Chester Hotel

#17 of 63 Hotels in Aberdeen
Certificate of Excellence
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The Chester Hotel
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253 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our daughters treated us to an overnight stay for our anniversary and had a lovely, relaxing time. The staff were friendly but professional and very helpful. The only negative point would be the location of our room. It was in the basement area of the hotel and the window looked onto a brick wall. If you looked up then you... More 

Helpful?
1 Thank Debbiemcg2011
Paisley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Every detail was excellent, the staff were welcoming and friendly. It has a family feel, is a blend of modern and classic and every aspect is well executed. The environment is modern and the feel is classic. The food quality, choice and presentation - WOW. I was really impressed.

Helpful?
1 Thank janismcdonald
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A Christmas voucher being used in July, a treat of lunch and afternoon drinks, a walk in the west end of the city. Room service in the evening was very tasty. In and the most amazing breakfast sunday am.

Helpful?
1 Thank 3jcooks
Aberdeen, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Enjoyed our afternoon tea here. Food was excellent and there was plenty of it. Despite the title afternoon tea I would expect to be offered coffee also. When we requested coffee it had to be made at a machine and brought to us by the cup, whereas a pot of coffee would be preferred by most. A small point I... More 

Helpful?
Thank Gordon B
Aberdeen, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Really liked the hotel, lovely staff and decor was great. Well cared for and made to feel very welcome. Attention to detail was impressive too. Only negative was the room was quite small with the camp bed up for our son. We couldn't even walk round the bed.

Helpful?
Thank Pjbjamieson
Italy
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel was very good, clean rooms and a perfect service in general. Bad note on the restaurant... I am vegetarian and had a very bad experience there, I asked for a salad and a plate of cheese (like the one it is usually served as dessert). They gave me a salad with grilled cheese all together, the cheese was... More 

Helpful?
Thank pol614
Middlesbrough, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Changed a booking with 36 hours to go and still charged for the room. Desperate owners. Won't be staying here again in a hurry. Lots of choice in Aberdeen. Most hotels have cancellation policies that allow a certain level of flexibility. Chester's do not. Be aware.

Helpful?
Thank JohnandAnn2012
TheChesterHotel, General Manager at The Chester Hotel, responded to this review

Dear JohnandAnn2012, Having read your comments on Social Media, I can confirm that we do have a 24 hour cancellation policy and hence if you had given us 36 hours notice we would not have charged you. However, if you bought ADVANCE PURCHASE which is a discounted rate paid in advance then yes, you would have been charged at the... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel was lovely, bar staff (Valentin and Grant) were great and great selection of drinks! Room was roomy, had a bath and shower, had a pleasant stay and a good two nights sleep as beds were comfy. Breakfast choice was good there was choice of hot and continental. Would stay here again

Helpful?
1 Thank Emma M
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My first visit to Aberdeen and I had no high expectations from the hotel as my experience with hotels in the UK is not great. I was pleasantly surprised from The Chester! Friendly staff, nice and modern design and clean! Even the shower head was clean from lime scale marks...👍🏼😀 The hotel is located a bit far from the city... More 

Helpful?
1 Thank RGab28
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear RGab28, I am so glad that we surprised you with our hotel and all that is within it. Our staff enjoy their jobs, and this shows in the welcome that all our guests receive. Our standards of cleaning are also very high, and the housekeeping team work tirelessly to maintain this. thank you for the positive review, and the... More 

Aberdeen
Level Contributor
112 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We came here as a treat for my nieces birthday and I have to say it was lovely. There was plenty of food in fact so much my niece took some home. There was a dessert to start with followed by sandwiches, sausage rolls and little tarts. Then 2 scones 2 slices of cake and 4 other cakes each. A... More 

Helpful?
1 Thank pickyAberdeen
Alistair_Unicomb, Operations Manager at The Chester Hotel, responded to this review

Dear pickyAberdeen, Thank you for the fair and balanced review of our afternoon tea. I am glad you and your party enjoyed everything that was on offer. The private lounge area which hosts the majority of our afternoon teas has several different positions in terms of seating, and I agree that should you wish to have something specific then a... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access

Additional Information about The Chester Hotel

Address: 59-63 Queens Road, Aberdeen AB15 4YP, Scotland (Formerly Simpson's Hotel)
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $118 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chester Hotel 4*
Number of rooms: 54
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Also Known As:
Simpsons Aberdeen
The Chester Hotel Aberdeen, Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
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