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Norwood Hall Hotel

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#20 of 63 Hotels in Aberdeen
Certificate of Excellence
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Norwood Hall Hotel
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568 Reviews from our TripAdvisor Community

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Showing 551: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

A very reasonable dinner, bed and breakfast rate for a beautiful room, fabulous bathroom and delicious dinner. The hotel itself is very grand in a traditional dark wood panelled way. The staff are polite, courteous and seemed only too happy to help. We will definitely stay here again the next time we're anywhere near Aberdeen.

Helpful?
Thank A TripAdvisor Member
Aberdeen, Scotland, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Spent five nights on a secret escapes half-board deal. Unfortunately, this ended up being my worst hotel experience so far. INTERNET/ROOM SERVICE On the first night, The Internet was not working in our room, tried to call reception and no one was picking, went down to complain and was told they would reset the routers, was also told there was... More 

Helpful?
Thank Jonathan E
Kuala Lumpur, Malaysia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had the room in the new wing overlooking the side parking area. in the mornings the deliveries truck park there so a bit noisy Bit strange and convoluted way to go to the room, have to use 2 lifts, go up on one then go down on the other. Room was plesant and comfortable,

Helpful?
Thank wanderer0205
Buckie, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed one night in August 2016, attended a wedding on a Sunday. Staff were very helpful, prices at the bar were not overly expensive compared to some other hotels in the neighbourhood, would stay here again.

Helpful?
Thank John F
Dunfermline, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and level of staff service is one of the best I have received after staying at some of the best hotels worldwide. The atmosphere and welcome from entering the reception was outstanding, the hotel is steeped in old world charm with lots of history and walks around the gardens. My wife is a Coeliac and all the food... More 

Helpful?
Thank Holly1944
NorwoodHall, General Manager at Norwood Hall Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to provide us with such a stunning review of our hotel. I have passed your comments back to the team to ensure that we strive to deliver this on a permanent basis. Kind regards, David McDonald Hotel General Manger More 

The Highlands
Level Contributor
107 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 1 week ago

First impressions were favourable. A lovely room with great ensuite. The hotel is very old world but lovely and comfortable although the bar and library are very small. Our first problem was that there's no toilet on the floor with the restaurant and bar. My wife is disabled and it was either down a steep stairs or into a narr... More 

Helpful?
Thank TheHighlandsCrofter
NorwoodHall, General Manager at Norwood Hall Hotel, responded to this review

Dear reviewer, Thank you for taking the time to provide us with the valuable feedback. I have discussed your comments with the team and we will now focus on rectifying our mistakes in order to achieve a higher standard of service. Should you decide to return please contact us direct for the best available rate. Kind regards, David McDonald General... More 

Scotland
Level Contributor
111 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here fo rone night n a good value voucher break. First time we had stayed there but had heard good things. Its a lovely classical builidng set in beautiful grounds. Check in was fine, no problems Our room was a long walk away from reception however,away in the bowels of the hotel and downstairs with no lift to it.... More 

Helpful?
Thank Scotty010
NorwoodHall, General Manager at Norwood Hall Hotel, responded to this review

Dear Reviewer, Many thanks for taking the time to provide us with the valuable feedback. As a team we are always trying to learn from our mistakes and we are constantly striving to achieve the 5 star review. Should you wish to return please contact the hotel direct for the best available rate Kind regards, David More 

Aberdeen, United Kingdom
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our daughter and son-in-law got married at Norwood Hall last week and it was a truly wonderful experience from start to finish. The staff were always very professional from when we booked the wedding until the actual day and nothing was ever too much for them. Their organisation was excellent and the food was fantastic! We were lucky to have... More 

Helpful?
Thank Phunter62
NorwoodHall, General Manager at Norwood Hall Hotel, responded to this review

Dear Reviewer, Many thanks for your kind comments. We do not get the weather to have many outdoor ceremonies but when it happens but yes I agree its a stunning setting. We look forward to welcoming you back next month Kind regards, David McDonald General Manager More 

Scotland UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a lovely building with the feel of bygone days and set in beautiful grounds. The bedroom and bathroom were clean though a little dusty around skirting boards. The staff are really nice and very helpful. Breakfast was not that great, cold chewy toast, pastries which weren't very fresh and then cold baked beans. We asked for them to... More 

Helpful?
Thank C B
NorwoodHall, General Manager at Norwood Hall Hotel, responded to this review

Dear reviewer, many thanks for your feedback I am disappointed with your breakfast comments as we normally receive positive comments. I have discussed this at our team meeting and we will work on the issues raised. We do hope to see you return in the future and please contact us direct so we can provide you with our best possible... More 

Scotland
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've eaten at the Norwood Hall several times over recent years, of an evening, but today we decided to opt for lunch in the Georgian bar; such magnificent decor, leather wing-backed chairs and stunning paintings adorning the walls of years gone by. There were two older ladies in the bar and us. We were served by a pleasant young man,... More 

Helpful?
Thank ipoian
NorwoodHall, General Manager at Norwood Hall Hotel, responded to this review

Dear reviewer, I am so sorry to hear of your unpleasant experience. I would like to thank you for your continued support over the years and would like to invite you back for afternoon tea with my compliments to reassure you that we can get service and quality to the standard you have experience over the years. Please contact me... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Norwood Hall Hotel was built in 1881 on the site of the 15th Century Pitfodels Castle. This truly magnificent Victorian mansion exudes character and charm, with roaring log fires, sweeping staircases and magnificent interior design. Set in seven acres of secluded gardens and woodlands this four star hotel is the ideal venue to host your wedding,family gathering, business meeting and team away day. Norwood Hall has 73 en-suite bedrooms including junior suites, four poster rooms and superb original house rooms, which include all the luxury and modern facilities of a 4 star hotel, whilst still retaining the history and ambience of days gone by.The new conference centre boasts seven superb conference rooms with state-of-the-art audio visual equipment which, along with the traditional Norwood hospitality and customer service, is guaranteed to make your conference a successful event. ... more   less 

Additional Information about Norwood Hall Hotel

Address: Garthdee Road | Cults, Aberdeen AB15 9FX, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $100 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Norwood Hall Hotel 4*
Number of rooms: 73
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Also Known As:
Norwood Hall Aberdeen
Hotel Norwood Hall
Norwood Hall Hotel Aberdeen, Scotland
Hotel Style:
#15 Luxury Hotel in Aberdeen
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