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Macdonald Hotels

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#17 of 62 Hotels in Aberdeen
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Macdonald Hotels
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583 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Kent
Level Contributor
221 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed recently on a two day conference and found the hotel and staff excellent. The food was superb throughout, breakfast, work lunch and evening meal. The beds comfy, rooms very spacious and clean. Bar staff very helpful, conference staff attentive. Thanks all.

Helpful?
Thank Louisc17
Hereford, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel in September whilst I was attending a works seminar I found this hotel to be very quaint and very Agatha Christie it was the sort of place that you would exspect on a murder mystery weekend. That being said it also had another building that was for functions and weddings etc that was very modern... More 

Helpful?
Thank neil c
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I organised an event at this amazing hotel on 20th and 21st September, from the moment we arrived the customer service was great, the food, the atmosphere and the conference was ran very well, I worked with Nicola who was great, I kept changing arrangements and these were always accommodated, I will be visiting this hotel again, if you need... More 

Helpful?
Thank YvonneNoble
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Yvonne Thank you so much for your kind review. I am delighted to hear Nicola looked after your arrangements well and that you enjoyed the food. We are a perfect location for a conference, quiet and private location with plenty free parking, but still very convenient for travel from the city. Our team are all very customer focused, I... More 

Livingston, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

here for the weekend for a wedding. I opted for an upgrade on my basic room and it was defiantly worth it. Had a beautiful Kingsize bed and loads of room, luxurious bathroom with separate bath and shower. The room was very clean and well maintained, bed was very comfortable. Had an evening meal in the bar which was task... More 

Helpful?
Thank HJS492
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your review. I am delighted to hear you enjoyed the wedding and the comforts of our junior suite, these rooms are all very spacious and have large bathrooms accommodating both a bath and seperate shower. We are the perfect location for a wedding, the country house in the city. We always have a range of... More 

Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at Norwood hall hotel for 2 nights whilst attending a family wedding. We checked in late due to horrendous flight, was offered an upgrade for £20. Stayed in room 416 lovely double plush room, gorgeous spacious bathroom. Close to the lift-no threw noise noted. There is a hair dryer, iron & ironing board in the wardrobe. Tea/coffee... More 

Helpful?
Thank rebecca w
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your review. I am pleased to hear you enjoyed the wedding and had a comfortable stay in one of our junior suite bedrooms. Please accept our apologies for the poor standard of service during breakfast service, please be assured this is not our normal standards. Our gardener takes great pride in keeping the grounds immaculate,... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Due to an airport closure I was forced to spend an unscheduled night in Aberdeen. Airport hotels all fully booked but found refuge at Norwood Hall. Arrived after midnight at this imposing period mansion (which is decorated authentically, but nonetheless is a little gloomy) however there is a very welcoming and cheerful night manager who could not have been more... More 

Helpful?
Thank Discerningfusspot
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your kind review. I was very pleased to hear you were well looked after on your late arrival at the hotel. After a stressful day you just want to relax and get settled as quickly as possible. Breakfast is cooked to order, I am sorry you felt service was a bit quick. I hope we... More 

Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a beautiful hotel and welcoming staff, lovely room, excellent toiletries, comfy bed. Had 3 course set meal for £21 lovely menu, excellent food and service. Just a pity I wasn't staying on better circumstances. I would highly recommend this country hotel. Thanks

Helpful?
Thank Joanne M
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your kind review. I am delighted to hear you enjoyed your unexpected stay at Norwood Hall. We have a great team who take pride in providing a high level of service. I hope we will have the pleasure of welcoming you back for a more relaxing stay. Our website always has various special offers which... More 

Glasgow, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a three night stay as part of a group and really enjoyed our stay.The hotel is four star+.- bedroom large and comfortable-bathroom very good with excellent shower and plenty room.Public spaces and dining rooms comfortable in Scottish Baronial style..All staff pleasant ,professional and helpful. The breakfasts were excellent and dinner was of a very good standard. Set in... More 

Helpful?
Thank JohnMcRae
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your kind review. I am delighted to hear you enjoyed your three night stay at Norwood Hall. It certainly is a stunning building, our bedrooms are a mixture of executives , junior suites and beautiful feature suites in the old house. The team at Norwood are all very customer focused and strive to provide a... More 

Aberdeen
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a fairly last-minute booking for just one night and things didn't start particularly well when we were given a back room (overlooking the heating pipework) which was a wifi black spot! Our room was changed without hassle and, while we managed to get one appliance onto the wifi, the television reception meant that several channels were unwatchable. The... More 

Helpful?
Thank Catherine S
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your review. I was sorry to hear things did not get off to a good start for you on arrival. We have 4 different room types, ranging from classic, executive, junior suites and feature rooms. I am presuming your booking was made via a third party agent and was for a classic room, which are... More 

Glenrothes, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was advised to contact/email before departure by your front of house reception on the 11th Sept 2016. After returning home, both my Wife and I felt it wise to provide you with some constructive feedback on our stay on the 10th Sept 2016. I had arranged to take my Wife on a Birthday treat with dinner, bed and breakfast.... More 

Helpful?
Thank 43Sharpy
NorwoodHall, General Manager at Macdonald Hotels, responded to this review

Dear Guest Thank you for your constructive review. I received your communication and would like to thank you for your kind reply. I look forward to hearing from you when you will be returning to Norwood and enjoy our normal high standards of service delivery. Kind regards Ivan Franssen General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Norwood Hall Hotel was built in 1881 on the site of the 15th Century Pitfodels Castle. This truly magnificent Victorian mansion exudes character and charm, with roaring log fires, sweeping staircases and magnificent interior design. Set in seven acres of secluded gardens and woodlands this four star hotel is the ideal venue to host your wedding,family gathering, business meeting and team away day. Norwood Hall has 73 en-suite bedrooms including junior suites, four poster rooms and superb original house rooms, which include all the luxury and modern facilities of a 4 star hotel, whilst still retaining the history and ambience of days gone by.The new conference centre boasts seven superb conference rooms with state-of-the-art audio visual equipment which, along with the traditional Norwood hospitality and customer service, is guaranteed to make your conference a successful event. ... more   less 

Additional Information about Macdonald Hotels

Address: Garthdee Road, Aberdeen AB15 9FX, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $118 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Hotels 4*
Number of rooms: 73
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Also Known As:
Norwood Hall Aberdeen
Hotel Norwood Hall
Macdonald Hotels Aberdeen, Scotland
Hotel Style:
#12 Luxury Hotel in Aberdeen
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