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Mercure Aberdeen Ardoe House Hotel and Spa

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Mercure Aberdeen Ardoe House Hotel and Spa
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708 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Glasgow, Scotland, United Kingdom
Reviewed 2 days ago NEW

Booked a two night DB&B deal. Initial impression very lovely setting. Room was very nicely laid out, good bath and shower facilities, dressing gown and slippers, always a feature I enjoy. However, carpet needed a vacuum, light bulb out on one table lamp, and as I had a comical lay down on the snuggle seat the celling above the room...

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1Thank David W
Canberra, Australia
Reviewed 6 days ago NEWvia mobile

We chose to stay here simply because we searched castle stay Scotland… anyway ridiculous reasons aside we drove here from Edenborough and go in just after dusk. The carpark was pretty well full but there were spaces. We had read that in summer it can be pretty hard to park and I think if the hotel were more full that...

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Helpful?
Thank CBRJoshG
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Guest, Thank you taking the time to share your feedback with us. I am pleased to note that you enjoyed your stay with us and the team looked after you well. it is always heartwarming to read such nice comments and i am sure the whole team at Ardoe will be delighted to know that you had a memorable...

Reviewed 1 week ago via mobile

The food is ok. The rooms are brilliant. The actual hotel is pretty hard to find. The room service is fast. I'd probably book for new year or christmas. There is a brilliant kids menu. Good food for older kids too and younger ones.

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Helpful?
Thank Cailan W
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Cailan, Thank you for taking the time to share your feedback with us regarding your recent experience with us at Ardoe House Hotel & Spa. I am pleased to note that you had a good stay with us and loved food on offer especially the kids menu. i have contacted you directly to give you more information regarding the...

Cumbernauld, United Kingdom
Reviewed 1 week ago

The decor of this hotel lends itself to an olde worlde Christmas feel with wood panelling, sumptuous curtains and draperies, lots of Christmas trees, and huge log fires which offer a lovely welcome into the reception and public lounges and dining areas. However there was contemporary living too. The room - a classic king - was excellent. The location is...

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Helpful?
Thank Morag054
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Morag054, Thank you for sharing your feedback with us. I am pleased to note that you enjoyed your new year celebrations with us and will be sure to share your feedback with the rest of the team. I do hope we will have the pleasure of welcoming you back to Ardoe in the near future for another memorable experience....

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

We have used Ardoe House as a venue for events and also our chosen residence when staying in Aberdeen. After around 4 events and nights over the last 2 years, out of the many hotels we stay in across the UK - this is the best. Don't really know where to start, the stunning building, the fire on when staying...

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Helpful?
Thank VWaqy
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to write back to us regarding your experience here at Ardoe House. I am absolutely delighted to read such kind comments about my team and the facilities overall and will be sure to share your feedback with them. As always, we look forward to welcoming you back soon. Warm Regards, Aamir Mir...

Malmö
Reviewed 2 weeks ago via mobile

Stayed with our 1 year old & 3,5 year old in a standard room. Room was spacious enough to add pull out bed plus travel cot. Well appointed new rooms and very comfy beds. Pool area was fine. Friendly staff. We are twice at the bar (restaurant menu almost identical) and very disappointed by the quality of the food. Would...

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Helpful?
Thank JC_Malmo
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear JC_Malmo, thank you for taking the time to share your feedback with us. I am terribly sorry to note that you felt that the food wasn't to your liking. we have had overwhelmingly positive feedback regarding our food offering but i fully appreciate it may not be to everyone's liking. It is our hope to welcome you back to...

Aberdeenshire, United Kingdom
Reviewed 2 weeks ago

This hotel is lovely, friendly and lovely building. Furniture and decor modern and very pleasant. Hotel dinners exceptionally nice as are breakfasts and staff that can't do enough or you. Spa facilities smashing with a nice warm swimming pool, hot tub, steam room and sauna. Was told upstairs had a gym with bikes and gym equipment but I didn't go...

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1Thank ObbyandGilly
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us at Ardoe House Hotel & Spa. I am pleased to note that you had an enjoyable stay and the team looked after you well. I look forward to welcoming you back to Ardoe for another memorable experience. Warm Regards, Aamir Mir Operations Manager

Elgin, United Kingdom
Reviewed 2 weeks ago

We only booked the night before staying, we found a deal online for dinner bed and breakfast, but the website said to contact hotel to ensure dining times were available to suit, so my husband called the hotel and spoke to a lovely lady who did the booking over the phone and booked our preferred time for dinner, very friendly...

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1Thank Tracy Y
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Tracy, Thank you for taking the time to share your feedback with us. i am absolutely delighted to note that you had a memorable stay with us and Andrei and the rest of the team here at Ardoe looked after you well. I will be sure to share your comments with the rest of the team. We really look...

Reviewed 2 weeks ago via mobile

Nice rooms and bathroom. Very clean. Dog friendly which is the reason we picked it. It was a long walk to our room from reception but a door near the room to let dogs out for the toilet (149). Quick friendly service at breakfast. We never gave it 5 as I would have liked if there was a bit of...

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Helpful?
Thank Laura F
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Hi Laura, Thank you for taking the time to write back to us regarding your recent stay with us at Ardoe House Hotel & Spa. I am pleased to note that you had an enjoyable stay with us and the team looked after you well. I look forward to welcoming you back to Ardoe in the near future for another...

Elgin, Scotland
Reviewed 2 weeks ago via mobile

Just returned from an overnight stay and have to say it was great value for money! We had upgraded to a room with a bath but unfortunately when we got to the room it didn't have one. This was rectified but when we moved to the new room noticed the robes and towels were not the same standard as the...

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Helpful?
Thank GoatsElgin_Scotland
MAamir1, Manager at Mercure Aberdeen Ardoe House Hotel and Spa, responded to this review

Dear Guest, Thank you for sharing your feedback. I am pleased to note that you had an enjoyable stay with us overall and the enjoyed the food on offer. Regarding your comments about the Spa, i fully take them on board and have asked my team members to source some swimming shorts as a matter of urgency to rectify the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Inspired by the royal residence of Balmoral Castle, a few miles upstream, this 4 Star 19th Century mansion house offering 109 en suite rooms is situated 3 miles outside the city centre of Aberdeen, in 30 acres of countryside. Ideal for shopping, theatres, scenic walks and Balmoral Castle. Meetings suite for up to 500 guests, Blairs Restaurant, Soapies Lounge Bar, pool, jacuzzi, steam room, sauna, tennis courts, fully equipped gym, aerobics studio, state of the art beauty salons and 24hr room service. ... more   less 

Additional Information about Mercure Aberdeen Ardoe House Hotel and Spa

Address: South DEESIDE ROAD, Aberdeen AB12 5YP, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $69 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Ardoe House Hotel and Spa 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR and Travelocity so you can book your Mercure Aberdeen Ardoe House Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Ardoe House Hotel Aberdeen
Mercure Ardoe House Hotel And Spa
Mercure Ardoe Hotel Aberdeen
Accor Ardoe Hotel Aberdeen
Ardoe Hotel House
Mercure Aberdeen Ardoe House Hotel And Spa Scotland
Ardoe House Hotel
Hotel Style:
#1 Spa Hotel in Aberdeen
#3 Luxury Hotel in Aberdeen
#12 Family Hotel in Aberdeen
#17 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Aberdeen Ardoe House Hotel and Spa staff and other travelers.
26 questions
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Questions? Get answers from Mercure Aberdeen Ardoe House Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“standard room, was a comfy bed well docorated and nice big shower and bathroom. Easy control of temperature.”
 of 5 bubbles ObbyandGilly, 2 weeks ago | Read review
“I think a room at the front would have a lovely view”
  • Great shower
  • Fabulous space
  • biggest bed ever
 of 5 bubbles cuteangel33, 2 weeks ago | Read review
“near the only lift”
 of 5 bubbles sinclaira_13, 2 weeks ago | Read review
“Stayed here before in a modern style room, this one was old fashioned but clean, larger, new bathroom”
 of 5 bubbles WilmaBannon, 2 weeks ago | Read review
“Ask for room in newer part of the hotel.”
 of 5 bubbles MayF, 2 weeks ago | Read review
5 of 5
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