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Mercure Aberdeen Caledonian Hotel

#13 of 63 Hotels in Aberdeen
Certificate of Excellence
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Mercure Aberdeen Caledonian Hotel
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741 Reviews from our TripAdvisor Community

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Showing 706: English reviews
Glasgow, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I was pleasantly surprised by the interior of the hotel - it is modern and stylish in all areas including, reception, lobby and my room (single) was spacious with a small double bed. My room was quiet apart from the seagulls! The room was warm but a large fan was provided which I used frequently to cool down. There is... More 

Helpful?
Thank Ian S
Management response:

Dear ianstewart1, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you thoroughly enjoyed your visit and in particular the friendly service offered by my team during your stay as well as our central location within the city. I... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Spent a couple of nights in the Caledonian and was pretty impressed , nice big double deluxe rooms which cost £44 per night and suite was only £75 per night ! Right in the heart of the city too and only 5 mins from the station . Would recommend to anyone

Helpful?
Thank Chridtopher H
Management response:

Dear Chridtopher H, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you thoroughly enjoyed your stay with us and in particular the comfort of our bedrooms as well as our central location within the city. I very much look... More 

Birmingham, United Kingdom
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A lovely smooth check in by Lorna was a brilliant start to my short stay. The reception and communal areas of the hotel have clearly been recently refurbished and the decor is fantastic. My room was unfortunately a bit dated - but clean and comfortable none the less. The reason for the lack of the 5th star was the fact... More 

Helpful?
Thank SAshleyC
Management response:

Dear SAshleyC, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian. I was very pleased to read that you enjoyed your overall stay but above all that my team and in particular Lorna made you feel welcome as soon as you entered the building. I fully appreciate... More 

New Church, Virginia
Level Contributor
82 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was a nice hotel. A little difficult to navigate to if you are unfamiliar with driving on the opposite side of the road. We were greeted by a very nice young lady who was helpful in getting us parked behind the hotel in the I lot. There is no air conditioning but they provided a fan and we were... More 

Helpful?
1 Thank Scott M
Management response:

Dear Scott M, Thank you for taking the time to tell us about your experience following your stay with us at Mercure Aberdeen Caledonian Hotel. I was very pleased to read that you enjoyed your stay with us and in particular our central location within the city as well as our food offering throughout the hotel. Thank you for your... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

A good hotel that is affordable to mid-level executives, ideally located and with good food - though they were the same food all the three mornings; slight changes could have won the hearts. The front-desk personnel were polite and ready to be help you fast - be it in the day or after hours.

Review collected in partnership with Accorhotels.com

Helpful?
Thank bradeepkumar
Management response:

Dear Pradeep Kumar, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you thoroughly enjoyed your stay with us and in particular the friendly service offered by my team and in particular the reception team. Thank you for your kind... More 

Glasgow, United Kingdom
Level Contributor
170 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel in the pouring rain and immediately noticed that there was some improvement work going on. After unpacking and having a shower, I noticed that there was a large crack in the wash-hand basin in the bathroom and that the toilet roll holder was hanging off the wall. We decided to have dinner in the hotel... More 

Helpful?
Thank Jimcrawley55
Management response:

Dear Jimcrawler55, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. Please accept my apologies for the inconveniences you encountered during your stay which I fully appreciate impacted your experience with us. Thank you once again for your feedback and I very much look forward to... More 

Kenilworth, England
Level Contributor
154 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed four nights in July on a Daily Telegraph Secret Escapes deal: half board in a deluxe room, plus a welcome package, for £436. Good value your might think, and indeed it would have been had the hotel not been let down by its catering. We enjoyed the first day, but the tedious menus became more... More 

Helpful?
Thank nickandpauline
Management response:

Dear nickandpauline, Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was pleased to read that you enjoyed the proportions and comfort offered by your bedroom during your visit. I take... More 

Oswaldtwistle, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Was actually very impressed with the hotel, it is more of a short stay place but the restaurant and bar are very very nice. Also a very short walk to union st for the bars and shops. Would book again.

Helpful?
Thank Andy C
Management response:

Dear Andy C, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you thoroughly enjoyed your stay and experience with us during your recent visit and in particular our Bar and Restaurant. I hope we have the pleasure of welcoming... More 

Canterbury, United Kingdom
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Room was terrifically hot. You can ask for a fan. Also bathroom not very clean .. Moldy shower curtain and hair on bathroom floor. Room very small. Location is okay and staff were pleasant. I would not stay again.

Helpful?
Thank Debra G
Management response:

Dear Debra G, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was sorry to read that you were not entirely satisfied with your room during your recent visit. Unfortunately due to the time of year, our bedrooms can get very hot but we do... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

2nd time I have stayed at this hotel and will no doubt use again in the future. Prompt service during check in and an excellent breakfast in the morning. Can't think of any faults worth mentioning. Ideal hotel for a weekend away.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Richard M
Management response:

Dear Richard M, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. I was delighted to read that you thoroughly enjoyed your stay and experience with us during your recent visit and in particular the service you received during check-in and the breakfast experience. I hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10 - 14 Union Terrace, Aberdeen AB10 1WE, Scotland
Location: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: $71 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#10 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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