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Britannia Hotel - Aberdeen

808 reviews
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Traveler (141)
Room & Suite (52)
Dining (6)
Overview
  • Excellent3%
  • Very good11%
  • Average14%
  • Poor17%
  • Terrible55%
Sep 4, 2017
“Not Quite as Advertised”
1 week ago
“Britannia definitely does not rule here”
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
2.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (808)Write a Review
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1 - 5 of 773 reviews
Reviewed 1 week ago

The directors of this hotel should hang their greedy heads in shame, we travelled with Urquhart travel for Hogmanay,, to say this travel company should give up this hotel as it does the company no favours. To be blaming a fire which happened 18 months...More

Thank R0bbie60
Response from richard l, Manager at Britannia Hotel - AberdeenResponded 3 days ago

Dear Guest Many thanks for taking time to review your recent stay with us, Im sorry you did not enjoy your stay and whilst I realise there were a few issues that were beyond our reasonable control I do not recall anyone mentioning or blaming...More

Reviewed 1 week ago via mobile

We stayed here with Urquhart's tours for Hogmanay and as much as there were mishaps (blocked toilets and no lounge due to a fire) I felt it was a decent enough hotel for what you pay. The food was lovely and every meal I ate...More

Thank calumw84
Response from richard l, Manager at Britannia Hotel - AberdeenResponded 1 week ago

Dear Guest Thank you for your kind comments, I understand that all guests had an inconvenience during their recent stay with us and myself and the staff worked tirelessly to ensure you had a good time. I will pass on your kind comments to the...More

Reviewed 2 weeks ago

Staying at this hovel, oops, I meant hotel. Staff helpful, but place is a shambles, not yet fully repaired after a fire. The fire ravaged part of the hotel is the first thing that you see when you drive in. There were 200 guests here,...More

Thank steam_biker
Response from richard l, Manager at Britannia Hotel - AberdeenResponded 1 week ago

Dear Guest I am sorry you didn't enjoy your recent stay with us, fair to say we did experience major issues during your time with us to which we responded to the best of our ability. The staff and myself worked as hard as we...More

Reviewed 2 weeks ago via mobile

Poor facilities, poor bar stock, try to charge £7 a day rip off. Pay less to use data on mobile. There is only one area to use as lounge, bar and dining area. People need to eat in shifts. Chaotic. Staff smile and appear friendly....More

Thank Billy S
Response from richard l, Manager at Britannia Hotel - AberdeenResponded 1 week ago

Dear Guest I am sorry you did not enjoy your stay with us, there is complimentary wi-fi in all public areas. It is only during times of large coach groups do guests eat at different sittings. Apologies again Richard L

Reviewed 2 weeks ago via mobile

Oh my god by far the worst hotel I've ever stayed in! Me and my friend booked a room and when we got in it was a state! Holes been punched in doors,broken lamps..stains everywhere and room was very cold also blankets were thin as!..we...More

Thank amyjacobson88
Response from richard l, Manager at Britannia Hotel - AberdeenResponded 1 week ago

Dear Guest I am sorry the room didn't meet your expectation, and your comments regarding the general state of the room are not good to hear. I would be interested to know which room you were in. I apologise for the lack of heating and...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Things to do
Restaurant
Pool
Bar/Lounge
Indoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$39 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$39 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (141)
Room & Suite (52)
Dining (6)
Pool & Beach (1)
Hotel & Grounds (63)
Bathroom (28)
Questions & Answers
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Burnsey W
September 1, 2017|
AnswerShow all 2 answers
Response from pammiehep11 | Reviewed this property |
there is no pool
0
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NefertariEgypt
June 21, 2015|
AnswerShow all 2 answers
Response from Nautiboats | Reviewed this property |
There is a small bar not very lively in the hotel. i would view just as a place to sleep and wash rather than be entertained. It is a fairly downmarket hotel but generally clean rooms and cheap compared to some of the others... More
0
Votes
Room Tips
"you to read every information and know them even if you are deaf or blind or can't read."
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"go for the 500 numbered rooms"
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"Don't go!"
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"find another hotel!"
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