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City Hotel

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#8 of 11 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
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City Hotel
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1,766 Reviews from our TripAdvisor Community

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Showing 1,723: English reviews
ireland
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 20, 2014 via mobile

Stayed for one night on an Internet deal which incl one course meal, breakfast and bottle of wine.room was lovely.very spacious, immaculately clean and very comfy.only downside was noise levels but u have to expect that in city centre location.dinner was just okay, I found the chicken very dry and it had bloody red veins running through it so I... More 

Helpful?
Thank clare c
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are pleased you had a “Pleasant stay” with us and appreciate your comments which we shall raise with our supplier. We are delighted to hear you would stay again and look forward to a return visit. Yours sincerely Conor Friel Guest Relations Manager More 

Derry, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 14, 2014

went for a meal on the 13th of november, 2014, the meals we recieved were a grade above, the staff were very friendly and professional, the service was a grade above, the atmosphere was electric, the girl aileen, who served us was an expert at her job, nothing was a bother for her, and last but not least, the security... More 

Helpful?
Thank martin m
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are pleased you enjoyed your meal and thank you for taking the time to mention our staff, I've passed your kind words on to Aileen and Sean, we hope to see you again over the festive period. Yours sincerely Conor Friel Guest Relations Manager More 

ballymena co.antrim United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 12, 2014 via mobile

Stayed quite a few times. In city hotel + have yet to be dissatisfied, Brilliant staff very friendly, great location + food brilliant. Plenty of restaurants. Nearby + access. TO shopping malls. Leisure. Centre is brill. Relax in sauna or steam room or jacuzzi + few lengths in pool...

Helpful?
Thank Deborah C
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are delighted you felt compelled to write of your experiences with us at The City Hotel and are happy to be of service. Yours sincerely Conor Friel Guest Relations Manager More 

Belfast, United Kingdom
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed November 12, 2014

Stayed here before -not bad. Recent stay poor. I travel a lot and tend to judge -fairly or unfairly a hotel by the quality of the breakfast. The breakfast here was very poor. Cheap processed food poorly presented and almost inedible. One of the worst breakfasts I have encountered over the past ten years in any hotel in Ireland or... More 

Helpful?
3 Thank surveyor05
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are disappointed to read of your experience and if our breakfast buffet was not of our usual standard we sincerely apologise, we do hope this has not deterred you from making a return visit. We do have an A La Carté breakfast menu on each table so guests can have items they... More 

Katy, Texas
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 11, 2014

The hotel is nice. The room was comfortable. We had dinner in the restaurant and it was good. The location is good. But the problem came when a staff member came up to a young lady in our party who had went down the street and bought a calzone. I understand they don't want outside food there, but it was... More 

Helpful?
3 Thank Karon K
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are pleased you enjoyed the hotel and we too wish you could have given a better rating especially as you have indicated that you enjoyed the hotel, the room ,the location the restaurant and the food. We feel the situation has been misrepresented in this review, this occurred in our food service... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 11, 2014 via mobile

Stay in this hotel usually every Xmas with the family for a bit of Xmas shopping, stunning hotel, and views, great gym, bar and restaurant, great parking facilities providing your on time, staff are extremely friendly, and bang on centre of town, must see if your looking a weekend away I'm Derry... Can't wait to get back

Helpful?
Thank Floydy81
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, and for your loyal custom, you will be delighted to hear the Christmas markets will be bigger than ever this year and will include an ice rink, they have moved to Ebrington square just a short walk across the Peace bridge from the hotel, we hope to see you soon this year. Yours... More 

Killarney, Ireland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2014

We were given an upgrade to a superior room. We had a wonderful view of the Peace Bridge and the River Foyle. Our mini-bar was complementary and it was restocked for us on our second night. The hotel is in a perfect location for visiting Derry's wonderful attractions such as the Walls. The staff are lovely, friendly and efficient.

Helpful?
Thank annehannan
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are delighted you enjoyed our city and the hotel, it's location and the friendliness of the staff, we hope to see you again soon. Yours sincerely Conor Friel Guest Relations Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 10, 2014

Arrived late evening, parked next to the hotel, but hotel has its car park that we did not know about during booking. A very spacious room with a view of the River Foyle, really beautiful. The ambience was nice though was a bit overcrowded with Sunday diners.very accessible to most attractions by foot. Staff very helpful with information about places... More 

Helpful?
Thank Locitana
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, and for choosing to stay with us on your city break, we are pleased to be of service, Halloween and Jazz festival are particular times to visit again if you are planning a return. Yours sincerely Conor Friel Guest Relations Manager More 

belfast
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 9, 2014 via mobile

Stayed in this hotel with my wife last night! Beautiful hotel & great service! Food excellent & was surprised to b complimentary upgraded to the junior suite!! Definitely will return to this hotel!! The junior suite was more like an apartment!! Many thanks!

Helpful?
Thank bigbog
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, and for taking the time to review the service you encountered, we hope we have encouraged you to make a return visit. Yours sincerely Conor Friel Guest Relations Manager More 

1 review
5 of 5 stars Reviewed November 5, 2014

The hotel was family friendly it was also very central to everything that was going on over Halloween . it also included a good breakfast and had a good swimming pool will look forward to staying there again

Review collected in partnership with Easytobook.com

Helpful?
Thank mcaleese
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review

Dear guest Thank you for your review, we are pleased everything was to your liking for your recent stay, hopefully you will make a return visit again sometime. Yours sincerely Conor Friel Guest Relations Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 

Additional Information about City Hotel

Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Location: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: $89 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
City Hotel Derry, Northern Ireland
Hotel Style:
#1 Green Hotel in Derry
#6 Business Hotel in Derry
#6 Romantic Hotel in Derry
#7 Family Hotel in Derry
#7 Luxury Hotel in Derry
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