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Best Western Plus White Horse Hotel

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Traveler (89)
Dining (33)
Room & Suite (28)
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Overview
  • Excellent58%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun 11Jun 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (592)
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557 results
Traveler rating
325
131
57
19
24
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LanguageEnglish
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325
131
57
19
24
Show reviews that mention
All reviewssauna and steam roomleisure facilitiesswimming poolreception areaopen firederry airportcourse mealrestaurant staffon arrivallovely hoteltea and coffeefood was lovelywould highly recommend this hotelfantastic stayfunction roommany thankschecking out
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1 - 5 of 557 reviews
Reviewed 3 days ago

Whenever we’re in Derry we always stay here and this is our 6th time. Never disappoints. The rooms are fine with all you need, but what always stands out every time are the staff. They are so warm and friendly, especially Kimberley. We were here...More

Thank Cee M
Response from Kimberly M, Sales & Marketing at Best Western Plus White Horse HotelResponded yesterday

Dear Cee, Thank you for you lovely review, you are very kind. We look forward to looking after you on your next visit. Kind regards Kimberly

Reviewed 4 days ago via mobile

Held my parents surprise birthday & anniversary dinner here a few weekends ago. Staff we so accommodating, helpful and friendly and ensured all guests were having a good time. Big thanks to Kimberly and Selina who made arranging this dinner so simple and easy for...More

Thank greengreengrass116
Reviewed 6 days ago via mobile

What a lovely hotel, book the here comes the girls deal for me and 2 friends, when we got the deal we were expecting the hotel to be “average” for the price we paid but the hotel was perfect from the minute we walked in...More

1  Thank shazh1991
Response from Kimberly M, Sales & Marketing at Best Western Plus White Horse HotelResponded 5 days ago

Dear Shaxh1991, Thank you for your wonderful review. We are so pleased you had a fantastic time with your friends. We look forward to your next visit. Kind regards Kimberly

Reviewed 6 days ago

As a family we went to The White Horse Hotel for a First Communion meal. Service and food were first class. The staff were particularly welcoming and the tray of sprinkles that was brought out with dessert, and a sparkler, which made a happy little...More

Thank Barrybeanface
Response from Kimberly M, Sales & Marketing at Best Western Plus White Horse HotelResponded 5 days ago

Dear Barry, Thank you for your very kind review. We are so pleased you little girl had a very special day. We look forward to future celebrations you may hold with us. Kind regards Kimberly

Reviewed 2 weeks ago via mobile

Staff were great! Room was comfortable and the price was reasonable! Lovely stay! Especially the lovely ‘happy birthday’dessert plate that was in the room to welcome us! Would stay again if visiting Derry! Only con which was it was out a bit from city 15...More

Thank Sarah D
Response from Kimberly M, Sales & Marketing at Best Western Plus White Horse HotelResponded 5 days ago

Dear Sarah, Thank you for your wonderful review. We look forward to welcoming you back again very soon. Kind regards Kimberly

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$68 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Derry
#6 Luxury Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$68 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Derry
#6 Luxury Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (89)
Dining (33)
Room & Suite (28)
Pool & Beach (2)
Business Center & Event Rooms (18)
Questions & Answers
Ask a question
glendah07
September 7, 2017|
AnswerShow all 3 answers
Response from Kimberly M | Property representative |
A bottle of Prosecco in your room is at a cost of £25 per bottle.
0
Votes
geraldined245
March 22, 2017|
AnswerShow all 2 answers
Response from Kimberly M | Property representative |
Hello Geraldine, We do not have vending machines, but we do have 24 hour room service. Crisps, nuts and snacks are also available from our bar and leisure centre reception. If you have specific requirements, please just let... More
1
Vote
geraldined245
February 26, 2017|
AnswerShow all 3 answers
Response from Kimberly M | Property representative |
Hi Geraldine, A taxi for the Train station to the White Horse would be approx. £8 I hope this help Kind regards Kimberly
1
Vote
Room Tips
"Only there for afternoon tea and Spa"
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"Room 114 large with 1 double bed and 2 singles. Room 111, recently renovated, with sitting room off the..."
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"All rooms are good near the pool would be good."
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"treat yourself book a suite"
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