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Crowne Plaza Belfast

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#16 of 43 Hotels in Belfast
Certificate of Excellence
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Crowne Plaza Belfast
Crowne Plaza Belfast
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1,471 Reviews from our TripAdvisor Community

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Lisburn
Reviewed yesterday NEW

Attended the 'Walk of Life' charity event last night. This event was absolutely amazing! I have had the pleasure of working with Julie Duckworth before when I arranged 2 events with her at the same hotel and I have to say she was fantastic then and again last night. Her attention to detail superb and given the content and amount...

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Thank susan995
Telford, United Kingdom
Reviewed 3 days ago NEWvia mobile

As Crowne Plaza's go this one is as you would expect. Rooms are comfortable and the staff friendly. Breakfast is well short of expectation and wouldn't cut the mustard south of Watford. Food was obviously of poor provenance and badly cooked/presented. The location is in a nice spot but it's a £10 taxi ride out of town. Overall it's average...

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1Thank Andy810
Hertfordshire, England
Reviewed 4 days ago NEW

This is a very comfortable hotel. Beds are better than Premier Inn, bathroom is spacious and the little extra touches - small bar of chocolate in addition to two packs of biscuits, sparkling and still water, Aero drink (lovely) - make this hotel stand out. It is in the middle of no-where though. 3.5 miles from the city means a...

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1Thank Dragonsbreath
Dublin, Ireland
Reviewed 4 days ago NEW

Arrived to a friendly and informative welcome. The hotel was very spacious and bright. We were a group of five and found our two rooms very clean and tidy. We headed down to a good pool sauna and steam room. The food was well presented and good value. The location meant we could easily visit Botanical Gardens, the Museum, Giant's...

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1Thank tommc1906
Reviewed 5 days ago NEW

We stayed here for two nights and had a lovely stay. Room plenty big enough for the three of us, very clean and tidy. Swimming pool really warm. Food in the River Bar was reasonably priced and very nice.

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1Thank A M
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at The Crowne Plaza Belfast. Please know that your feedback is extremely valuable to us and continuously aim to improve our services for all our guests. We hope that we have the opportunity to welcome you back again in the future. Regards Geraldine McLarnon

Belfast, United Kingdom
Reviewed 6 days ago NEW

Went to the hotel for a formal event over the weekend. Wasn't staying but had a few queries regarding facilities etc and also a little trouble contacting a resident. Jane was excellent, professional, courteous, friendly and genuinely went out of her way to help both myself and other members of my party.As an ex hotel professional myself I always make...

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1Thank Arrghnoname
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for sharing your experience during your recent stay at The Crown Plaza Belfast. We are thrilled to read your kind comments on the excellent customer service our staff deliver here at our hotel great to know. We do hope we have the opportunity to welcome you back again in the future. Regards Geraldine McLarnon

London, United Kingdom
Reviewed 1 week ago via mobile

This hotel, the Ramada Plaza as was, has been refurbished and now is firmly branded as Crowne Plaza. I like the large car park free for hotel customers as well as the spacious lobby. The staff are very professional and I felt valued as a customer. The hotel is arranged on only 3 floors counting ground, but the shape means...

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1Thank FrequentTraveller921
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at The Crowne Plaza Belfast. Your feedback is extremely valuable to us. We use this feedback such as yours to continuously make changes to our brand to improve the guests experience. We do hope that you give us the opportunity to serve you again in the...

Reviewed 1 week ago via mobile

I live in Hillsborough and work in Belfast. I make a point of visiting the River Bar at least once a day every day for coffee or lunch. I'm sometimes with friends sometimes with family and sometimes with business colleagues. Whilst the food is good what constantly brings me back is the quality and friendly service provided by Maria, Debbie,...

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1Thank Gary C
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Gary Thank you so much for sharing your feedback. I would like to take this opportunity to thank you for using The Crowne Plaza and our River Bar facility as a regular guest and we are thrilled that we are able to give you the quality service and great food from the team which brings you back again. Hope...

Reviewed 1 week ago via mobile

Really friendly and happy staff Debbie and Maria were on duty when I popped in for lunch and coffee. Food and service were great, nothing was too much trouble as I have food allergies. Thank you for a nice experience.

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1Thank Richard L
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Richard Thank you for posting your review during your day out having lunch in our River Bar. So glad you really enjoyed the ambiance with great food & service to make it a great experience. We do hope we have the opportunity to welcome you back again in the future. Regards Geraldine McLarnon

Dublin, Ireland
Reviewed 1 week ago via mobile

We stayed here 2 nights over the Easter holidays and had a very pleasant time. Staff were very helpful and pleasant. Food was good- Bar food is perfect but the restaurant is over priced for the quality of the food. Breakfast is good. Kids loved the pool and the wifi is good! Nice walks Behind the hotel by the canal.

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1Thank 133sinead
GeraldineMcL, Manager at Crowne Plaza Belfast, responded to this review

Dear Sinead Thank you for taking the time to tell us about your experience at The Crowne Plaza. Please know that your feedback is extremely valuable to us. We use feedback such as yours to make changes to our brand to improve our guests experience. We do hope we have the opportunity to serve you again in the future. Regards...

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated amidst the picturesque Lagan Valley Regional Park, the 4* Plaza Hotel Belfast Shaw's Bridge is your perfect choice for rest and relaxation. Just 10 minutes' drive from Belfast City Centre, the hotel boasts 120 luxurious bedrooms, The Green Room Restaurant and The River Bar onsite, free Wi-Fi and complimentary car parking. ... more   less 

Additional Information about Crowne Plaza Belfast

Address: 117 Milltown Road, Belfast BT8 7XP, Northern Ireland (Formerly Plaza Hotel Belfast)
Location: United Kingdom > Northern Ireland > Belfast
Price Range: $123 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Belfast 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Ramada Plaza, Belfast Hotel Belfast
Ramada Belfast
Belfast Ramada
Hotel Style:
#6 Business Hotel in Belfast
#11 Luxury Hotel in Belfast
#12 Family Hotel in Belfast
#16 Romantic Hotel in Belfast
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Belfast staff and other travelers.
10 questions
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Questions? Get answers from Crowne Plaza Belfast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were happy with our two rooms....quiet but not a great view.”
tommc1906, 4 days ago | Read review
“The location being quiet and the lift service fantastic no real tips”
malcolmn610, Mar 17, 2017 | Read review
“The hotel was very busy during my weeks stay with no noisy interruptions.”
popk603, Mar 16, 2017 | Read review
“All rooms good, avoid restaurant.”
seaboater, Mar 2, 2017 | Read review
“Go elsewhere.”
SCW1985, Feb 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question