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Clayton Hotel Belfast

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Clayton Hotel Belfast
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625 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Reviewed 2 days ago NEWvia mobile

I can honestly say this is one of the best located hotels I've ever stayed in, a 5 minute walk from everything in Belfast and a great little bar and bistro inside to plan your day from. With the exception of our check in experience, where we were met with a particularly grumpy red-headed girl who didn't engage at all...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for your recent Tripadvisor review. We were pleased that you enjoyed the accommodation, facilities and hospitality you experienced. Very sorry to read about the check in experience. We will of course investigate this to ensure there is nothing untoward. Thanks again for providing your feedback and we look forward to welcoming you back in the very near future....

Belfast, United Kingdom
Reviewed 5 days ago NEW

I recently booked a Function Room in the Clayton for a formal themed staff party and i couldn't have asked for better! The staff were amazing, very friendly with impeccable service. The room itself was beautiful, the table layouts were perfect and the food was amazing! The staff couldn't have been happier with the evening so it's safe to safe...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for your recent Tripadvisor review. We were very delighted to read you enjoyed the food, service and atmosphere of the Hotel for your staff party. We look forward to welcoming you back on many more occasions for the future. Kindest Regards, Damian.

dublin
Reviewed 5 days ago NEW

we visited the clayton over the christmas period for one night. we had 2 rooms as there was 5 of us visiting. the check in was very quick and friendly and our 2 rooms were close to each other. it was great the 3 teenage kids enjoyed the gym and swimming pool. the proximity of the hotel to the city...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for your recent trip advisor review. We were very pleased to read you enjoyed the hotel location & facilities and atmosphere of the Hotel. We look forward to welcoming you back on many more occasions for the future. Kindest Regards, Damian.

Reviewed 5 days ago NEWvia mobile

Visited the Clayton on tues 17th Jan with my wife and daughter for some pampering,had a swim and sauna,steamroom,Jacuzzi,after this wee were booked in for a massage with Edmund who by the way has the best hands in n ireland, £25 for a half hr per person which was amazing,this guy knows the human body inside out.Feeling totally refreshed for...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for your Tripadvisor review. We were very pleased to read you had an enjoyable visit, Edmund is very much one of a kind. We look forward to welcoming you back on many more occasions for the future. Kindest Regards, Damian.

Leeds, United Kingdom
Reviewed 5 days ago NEW

Very warm welcome by the staff, the communal areas are really quite nice and the location of the hotel allows a 5-10 minute walk in to the city centre past City Hall. Had an Exec room on the 7th floor, not much of a view which was not a major problem, we looked out over the adjacent BBC building. The...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for your recent review. We were very pleased to read you enjoyed the hotel overall and appreciate your further feedback regading your room. We are delighted that we have plans to have rooms refurbished early 2017. Thanks again for providing your comments and we look forward to welcoming you back in the very near future. Kindest Regards, Damian

Perth, Australia
Reviewed 1 week ago via mobile

We stayed here for one night and that was more than enough.. I was back in Ireland for a holiday in the winter and that's exactly what we got with this hotel from the reception area right through to our rooms it was cold..! The first room we stayed in was dirty and worn out with paint chipped, carpet stains...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

I am disappointed that you have been left with such a poor impression of our hotel. Our aim is to create an outstanding experience at the Clayton Belfast and our guest feedback is very important to us. Should you wish to discuss your feedback further please don’t hesitate to contact me directly - dgilvary@claytonhotels.com Thank you for taking the time...

London, United Kingdom
Reviewed 1 week ago

We stayed at the Clayton Hotel last week. Overall it was a good experience but with a few problems. Good first: The location is excellent, directly opposite BBC Broadcasting House and 5 mins from the City Hall and shopping area. The staff were friendly and helpful. And the hotel looks good- an impressive external frontage whilst the rooms are modern,...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for your recent review. We were very pleased to read you enjoyed the hotel overall and appreciate your further feedback regarding your allocated room and apologise for the inconvenience. Thanks again for providing your comments and we look forward to welcoming you back in the very near future. Kindest Regards, Damian.

Reviewed 1 week ago via mobile

This is the second time we've stayed at this hotel in the past two months. I can't recommended this hotel enough. The hotel is so convenient to Belfast's city centre bars and restaurants. The staff made us feel so welcome both times. In particular mr gilvary from reception who couldn't have been more helpful and made our visit even more...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for taking the time to write a top rated review for Clayton Belfast. It is always a pleasure to have our guests share their experiences with rest of the world. A very warm welcome awaits you on your next stay. Kind regards, Damian

Galway, Ireland
Reviewed 1 week ago

We stayed there from the 6th Jan to the 8th Jan 2017. Room was fine, check-in fine, however breakfast on both mornings was dismal. The hot buffet had gone cold on both mornings - much busier on Sunday. On Sat I asked what was in the bread and it took 20 mins to find out. Then on Sunday morning they...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

We apologise we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you...

Reviewed 1 week ago via mobile

Myself and my Father attended the Clayton on Christmas Day for dinner and we thoroughly enjoyed it. The food was great and the choice and layout was top notch. The price was pretty reasonable. The welcome was great. Besides the actual food one equally important thing to us is the atmosphere and the interaction with the staff. At the Clayton...

DGilvary, Guest Relations Manager at Clayton Hotel Belfast, responded to this review

Thank you for such great review of our hotel. It looks like we've ticked all the boxes for you and your father in order for you to have a memorable Christmas Lunch. Hopefully we will have the pleasure again before December. Kindest Regards, Damian.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Clayton Hotel Belfast. This four star hotel is perfectly located within the Linen Quarter of Belfast city centre, ideal for visiting the Titanic Exhibition, a night out at the Cathedral Quarter or shopping at Victoria Square. Enjoy a four star dining experience in the restaurant at Clayton Hotel Belfast. Alternatively, relax and unwind with a bar snack in the lounge. The restaurant includes floor to ceiling windows so you can relax and watch the world go by in the heart of Belfast's Linen Quarter. Clayton Hotel Belfast offers great accommodation to all guests whether your stay is for business or leisure. With 170 rooms to offer, ranging from Standard Rooms to Executive Rooms and 2 Suites, it's the perfect location for your trip to Belfast. Clayton Hotel Belfast's spacious Leisure Centre Club Vitae is ideal for unwinding after a long day or working up a sweat in the fully equipped gymnasium. As well as a 15 meter pool, the wet area also boasts a sauna, steam room and Jacuzzi. The dance studio offers a range of classes which Clayton Hotel Belfast offers to residents and members. The spa offers a range of treatment's that can rejuvenate and pamper you during your stay. Feel rejuvenated and treat yourself to one or more of a wide range of treatments. ... more   less 

Additional Information about Clayton Hotel Belfast

Address: 22 Ormeau Avenue, Belfast BT2 8HS, Northern Ireland (Formerly Holiday Inn Belfast)
Location: United Kingdom > Northern Ireland > Belfast > Golden Mile
Price Range: $97 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clayton Hotel Belfast 4*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Belfast Hotel Belfast
Belfast Holiday Inn
Hotel Style:
#15 Luxury Hotel in Belfast
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Questions & Answers

Here's what travelers have asked, with answers from Clayton Hotel Belfast staff and other travelers.
16 questions

See all questions (16)

See which rooms travelers prefer

“The rooms on the front get noise from the street. Ask for a room on the back if you want quiet.”
 of 5 bubbles 46carolinej, 1 week ago | Read review
“never stay at this hotel”
 of 5 bubbles , 2 weeks ago | Read review
“If you want get massages make sure to book it earlier”
 of 5 bubbles kattax, Dec 10, 2016 | Read review
“hotel has a computer, so no problem if you forgot your laptop. they won't charge for usage”
 of 5 bubbles 983stevey, Dec 9, 2016 | Read review
“Some of the rooms face into a central area and so are very dark - if you want a view (and some light!) you'll need to ask.”
 of 5 bubbles MsMoll, Dec 7, 2016 | Read review
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