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The Crescent Townhouse

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#27 of 45 Hotels in Belfast
Certificate of Excellence
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The Crescent Townhouse
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431 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Brisbane, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Breakfast was great. Room clean and spacious with staff friendly and very helpful. Close to train/ bus and short walk to city centre. Unfortunately no lift but assisted to get cases to room. Noisy street.

Helpful?
Thank Sandra D
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Sandra, Thank you for taking time out to leave such a positive review. I am glad that you enjoyed your stay with us!! I will pass on your compliments to the team!! Thank you and I hope to see you again in the future. Many Thanks, Ben Ringland More 

Bury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We have stayed at the crescent for the past five years on NYE with my in laws. Tried to book earlier this week to be told a minimum of 2 night stay. (Rather abruptly in an email!). I have recontacted and questioned this policy given we are return customers and the level of response in the first response was terse... More 

Helpful?
2 Thank Jaybean79
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Jaybean, I am sincerely sorry to hear about this situation. Since reading this review today I have initiated an investigation. I have found your original request and have read the response you received. There are several aspects of the response that I do not support. If you feel able to, please call me directly on 07738275962 so that I... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel a lot as past few years. Recently when i went to book i was told i would have to purchase two nights so I could stay on the Saturday. So I booked fitzwilliam who had no problem taking my custom for one night. With kids I just cannot do two nights. So as long... More 

Helpful?
Thank belfast907
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Guest, I am sorry that you are disappointed with our weekend policy. However I feel that as you have gone on to say that you really enjoy staying at our hotel I feel that the rating you have supplied is very misleading. I will pass on your positive remarks about the restaurant and I hope to see you again... More 

here
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Asked for room on first floor due to having a disability (in a "space boot") room was less than appealing found someone's cut up jeans beside the curtains, room didnt smell the best but realised in the morning this was due to having a disability shower and the shower turning into swimming pool so smell was damp.Also walked through a... More 

Helpful?
Thank it_isonlyjustme
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Guest, Thank you for taking time to provide feedback. I am extremely sorry for the mentioned issues with the room. Please get in contact with me so that I can personally express my sincerest apologies and see if there is anything I can do to make things right for you. Regarding the corridor, I appreciate there is a small... More 

Cheadle, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Room spacious and clean with everything you need for a night stay. The hairdryer needs replacing as it cuts out all the time. Was not pleased about the lack of a blind in the bathroom, ceiling recently purchased, plastered and needs painting which is no issue but please get a blind up..... Lots of nice local places for food and... More 

Helpful?
Thank Alicia B
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Alicia, Thank you for taking time to leave a review. I have taken on board the constructive feedback you have offered and will investigate immediately. Hopefully if you visit again we will be able to out perform your expectations. Many Thanks, Ben More 

Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel is nice and in a lovely area easy to walk into the city and also botanical gardens. Breakfast is served in a funky cafe next door. Food is lovely. Belfast is a great city. We had a fantastic time. Only issue with room was it was a bit noisy as music hall nearby.

Helpful?
Thank Rissoles79
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Guest, Thank you for taking time out of your day to leave a review. I am glad to read that you had a fantastic time in our great city!! I am sorry that there was an issue with noise in your room. I will investigate the issue and see if there is anything that can be done to reduce... More 

Co Antrim
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

very comfortable stay, large spacious room (empire room) and bathroom with roll top bath, staff very helpful , very good breakfast in the hotel's cafe/restaurant,, good location with plenty of restaurants and QFT nearby , right beside botanic train stain, will certainly stay here again when next in Belfast

Helpful?
Thank CoAntrimBMartin
Ben R, Owner at The Crescent Townhouse, responded to this review

Dear Guest, Thank you for taking the time to leave a review. I am glad to read that you enjoyed your accommodation and that you were able to try out our restaurant. I will pass on your compliments to the staff team. I look forward to seeing you again in the future. We have plans to refurbish our bar in... More 

Stafford, United Kingdom
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 17, 2016

Easy to find, about 10 minutes away from the Europa bus station. A 15 minute walk into the city centre, and lots of bars and places to eat around it. The hotel and rooms were clean and tidy, and the staff were polite and helpful. The cafe / restaurant attached served great food at a decent price

Helpful?
Thank Rosie B
Peter R, Owner at The Crescent Townhouse, responded to this review

Dear Rosie, Thank you for taking the time to leave a review. I am glad to read that you enjoyed your stay here with us. I will pass on your compliments to the staffing team. I hope to see you staying with us again in the future and if there is anything that I could help with on your return... More 

craven Arms
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 14, 2016

hotel is in a good location. However. we stayed in the deluxe double and it was not what I expected. The bathroom looked out onto the main road and was no blind up at the window. The toilet was right next to the window (frosted glass) but you could see into the bathroom at night. They also had had a... More 

Helpful?
Thank Tracy T
Peter R, Owner at The Crescent Townhouse, responded to this review

Dear Tracy, I am sorry to hear that we did not exceed your expectation. I will investigate the situation immediately. If you are returning to Belfast in the future please contact me on info@crescenttownhouse.com and address the e-mail as FAO: Ben. I am planning on starting a refurb in January and any suggestions would be greatly appreciated. Many Thanks, Ben... More 

Felsted, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

Stayed here whilst working in Belfast. The hotel is about 10 minute walk from the Europa bus station. The location is great with lots a cafes, coffee shops and restaurants right by the hotel. The staff are very helpful and friendly. The hotel itself is nice with nice big clean rooms and good free Wi-Fi. The reason I have knocked... More 

Helpful?
Thank cww89
Peter R, Owner at The Crescent Townhouse, responded to this review

Dear Guest, Thank you for taking time out to leave a review. I am glad to read that you have enjoyed yours tay here with us. I have taken on board what you have said and I am currently in the process of planning a refurbishment of the accommodation starting in January 2017. If you have any further suggestions upon... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Tucked away in the heart of the bustling Queen's Quarter, the historic Crescent Townhouse Hotel and our friendly staff are ready to welcome you to Belfast where we will endeavor to make your stay as special and memorable as possible. This well-appointed boutique hotel has been carefully and thoughtfully designed to give a contemporary feel in a classic setting. It features traditionally decorated rooms with comfortable, modern amenities including a flat screen TV/DVD and free Wi-Fi. The lavish Suites are decorated in traditional Victorian style fitted with dark mahogany canopy beds, floral drapes, antique wing armchairs and a roll top bath and walk-in shower. A wide range of food is served at the hotel's restaurant, which includes specialties made with locally sourced ingredients. The breakfast, with many options to choose from, is served daily. You can choose to include the breakfast in your accommodation package or purchase it separately. Metro Bar offers a more relaxed welcome with a full bar food menu available every lunchtime and evening. The atmosphere is lively, warm and friendly and the famous Belfast banter goes on well into the night. ... more   less 

Additional Information about The Crescent Townhouse

Address: 13 Lower Crescent, Belfast BT7 1NR, Northern Ireland (Formerly BEST WESTERN Crescent Townhouse)
Location: United Kingdom > Northern Ireland > Belfast
Price Range: $78 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crescent Townhouse 3*
Number of rooms: 17
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Also Known As:
Crescent Townhouse Belfast
Crescent Townhouse Hotel Belfast
Hotel Style:
#9 Business Hotel in Belfast
#17 Romantic Hotel in Belfast
#18 Family Hotel in Belfast
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