Bedroom: I booked a family room for 2 adults and 2 children. When I checked in the receptionist confirmed I had a family room. When we got to the room there was one king bed and one bed that was only a little bigger than a single bed. This bed was not suitable for 2 children. I phoned reception who told me this was the size of all family rooms. I asked could we have some sort of pull out bed / mattress for the floor. They said they had none. My children are 4 and 6 and "managed" in the small single but it was very tight and uncomfortable. Moral of the story what Jurys Inn Belfast advertise as a family room suitable for 2 adults and 2 children is really only a room suitable for 3 people not 4. Parking: Parking costs again we were subject to false information. My husband was told on check out by receptionist if we moved car by 2pm on checkout day we could get the £8 overnight. He went before 2pm. It was a different receptionist who said this was incorrect and the morning receptionist was new and got it wrong. He was then charged £17 for Parking for less than 24hours. Very disappointing. The £8 should have been honoured. We were totally mislead. Apart from that room was fine and of course location excellent.…
Looking for hotel in Belfast which could accommodate 3 in a room and this came up. Very glad it did as the room was excellent- beautiful decor, spotlessly clean and spacious. The staff couldn’t have been more friendly and helpful and location is wonderful to explore this lovely city.
Have stayed at Jurys Inn before so thought this would be a good choice. Was OK but might as well have booked standard as no superior benefits were received. No complimentary newspaper - thought I would've been given this information on arrival but wasn't mentioned. No water & biscuits in room No shampoo or conditioner in room Hairdryer was broken could smell burning so had to ask for a replacement which wasn't much better Housekeeping only provided on request Cooked breakfast was over cooked (sausages, black pudding, fried eggs) Went to eat in restaurant where we should've got 10% discount, restaurant closed and menu choice in bar was minimal the one thing my husband wanted wasn't available so we decided to eat elsewhere. On the plus side there was a very helpful housekeeping assistant who sorted our toiletries and replaced the Hairdryer and also left some biscuits and clean towels in the room.…
No room service after 9pm even though it has to to have its four star ratings ( nothing in any of the correspondence about this either) Bathroom was tatty. £180 room and I had to pay extra for breakfast (shocking) Staff were unhelpful in my opinion
very good situated for town visit; good room; however cleaning only on demand breakfast with wide variety; however no good coffee and no diary products (butter, bread, yogurt) room 449: ventilator in the bathroom should be taken apart and cleaned (permanent very high whistling); one light bulb does not work; put a toilet brush in rhe bath room
Traveled here with a group of students because it seemed reasonably priced and well-located. When we arrived, students were given rooms with only one bed and a pull-out couch even though we'd asked for two rooms specifically. Younger women (university age) felt unsafe because of the clientele in the lobby trying to pick them up, as well as people coming into the lobby to panhandle. While there (3 days) the elevator broke multiple times, meaning staff had to take each person up the elevator (key-activated) and into their room. Finally, the rough sheets and flat pillows were bottom quality.
Highly recommended. Good hotel. Clean rooms. Pleasant staff. The best is the location! Very close to City Hall. The hotel is a picking-up site for a number of tours. Good restaurants are in the vicinity. Michelin-starred restaurants are within 15 min walk.
We stayed at the Jurys Inn Belfast because of its central location. It provided good access to restaurants, pubs and museums that we wanted to visit. The mattress was firm but transmitted motion pretty easily. The room was clean and I really liked being able to open the window for fresh air. The main problem was with breakfast, when there were problems with the coffee machine and keeping some of the foods replenished. All in all, it was a decent experience, but nothing special.
This hotel in the centre of Belfast is the second worse hotel.i have ever had the misfortune to stay in. I was booked in on a business trip with my trade union colleagues. It was our biennial conference at the BICC at the Waterfront Hall. The problems began immediately. The room was dirty and dusty, the kettle was broken, the staff on reception were not that helpful, the bar closes early. I came back.feom.a a long day at conference to find my room had not been cleaned despite me asking.this happened twice.the bar staff needed retrained.one barman especially was rude and sullen and had no idea about customer service. I had to.ask.him.to.pass me over my drink.and ask.for a coaster. There was no.smile or eye contact.no please or thank.you.i.was appalled at the poor standard of what I.experienced overall..I will never be back near the place.i am.only thankful that it was a business trip I wasn't footing the bill…
Was very happy with our hotel, managed to check In at 10 and was upgraded so that was a great start! Lovely clean room, very comfortable bed and friendly helpful staff, will return when visiting Belfast again! Also we were close to the city centre.