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OYO The Old Bank

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171-177 Crumlin Road, Belfast BT14 7AA Northern Ireland
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (29)
Room & Suite (19)
Bathroom (2)

About

#28 of 107 Specialty lodging in Belfast
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
24-hour security
Non-smoking hotel
Express check-in / check-out
Private check-in / check-out
Street parking
Public wifi
Complimentary instant cofffee
Complimentary tea
Vending machine
Shared kitchen
Shops
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Room features
Housekeeping
Private bathrooms
Coffee / tea maker
Kitchenette
Dishwasher
Microwave
Flatscreen TV
On-demand movies
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
Contact
171-177 Crumlin Road, Belfast BT14 7AA Northern Ireland
Getting there
Amsterdam-Schiphol Airport167 miSee all flights
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51Reviews1Q+A4Room tips
Traveler rating
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Time of year
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Shane wrote a review Aug 2020
Omagh, United Kingdom2 contributions1 helpful vote
Booked online. I arrived and stood outside the door for 15 minutes, before being let in by another guest. Went to check in and reception was closed. The number to contact went to voicemail. Waited 40 minutes with another guest in the same situation. Left. Never seen the like.
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Date of stay: August 2020
Service
1 Helpful vote
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Colin L wrote a review Aug 2020
Dublin, Ireland46 contributions58 helpful votes
We booked this place due to its central location and to be close to where our freinds were staying. When we arrived, no one at all was working...other people had to let us in the door. They promptly told us that they were told that the hotel over-booked their reservation and that they did not have a room. We called the number at reception and we were also told the same thing and the OYO rep said there was nothing he could do for us citing that we had to call Booking.com for assistance, even though they had already taken our money. They were very rude and it frustrated us that they would not help us. We called Booking.com and were on hold for close to 40 minutes trying to sort out somewhere else to stay. OYO booked us alternate accomodation, but when we got there, it was miles away from the center and in the mountains!!!! Now, the place they sent us to was beautiful, but come on...we wanted to stay near our friends in the center of Belfast, hence the first booking. We got no help at all from OYO and Booking.com were far from helpful either. We had to spend a fortune in taxis to get back and forth with no offered assitance with transport. Overall, a terrible experience that ruined our weekend getaway. We will not be booking any OYO properties ever again. From what the receptionist at the new booking told us, OYO had massively overbooked this hotel and there were many people that suffered the same fate as we did. Terrible service, really.
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Date of stay: August 2020
Service
3 Helpful votes
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Ashy92 wrote a review Aug 2020
Christchurch, New Zealand6 contributions7 helpful votes
Very strong smell of stale cigarettes smoke throughout the room. The cleanliness was quite poor. Dust everywhere, hairs on bathroom floor, yellowy scum around the shower. The shower thermostat didn't work so water was either boiling hot or freezing cold. Saw no staff the whole time we were there. Walls were very dirty. Close to centre and cheap but wouldn't stay again.
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Date of stay: August 2020Trip type: Traveled as a couple
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Pete wrote a review Aug 2020
8 contributions3 helpful votes
I'm sure this place is probably fine to stay for the price per night that is if you can check in and access your room. We had 4 nights booked and paid. Received the standard courtesy email of "We look forward to welcoming you" the day before via booking.com. Arrived to check in on a Sunday. Place locked up and nobody at reception. Eventually another resident let us into the building. At the reception there was a sign that advised to call a number if reception is not manned. Called the number and no answer. Continued calling over the space of the next 2 hours. Rang out each time. Sent 2 emails with no response. Called another UK call centre number we found online for the OYO who also tried contacting the Belfast number while I was on hold but could not get through either. He was also unable to give me any access to our room or check me in. So we continued waiting at the property. After waiting roughly 3 hours and asking another resident how they checked in he advised that usually no one would be there until Monday morning. So... we had to book another place at last minute even though we had paid 4 nights at OYO. Eventually someone called me back that evening from the OYO and apologized, said a refund would be issued. As of today 4 days later still no refund and haven't heard anything back yet from property. I understand that a reception is not always open that's why usually the property might email you a code for the door or offer self check in service. We did not get that here for some reason. Just seems like a very impersonal corporate chain of accommodation. Surely there's a list of bookings each day where some member of staff makes sure they can check in.
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Date of stay: August 2020
Service
1 Helpful vote
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Emma wrote a review May 2020
3 contributions
Room was very small,it was dusty, the dust was lying thick on the tv, shower thermostat wasn’t Working it was absolutely roasting ,shower was stinking, hadn’t been cleaned, hair inside the shower. Would never stay here again. We moved hotels after one night!
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Date of stay: February 2020Trip type: Traveled on business
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PRICE RANGE
$38 - $92 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Old Bank
LOCATION
United KingdomNorthern IrelandBelfast
NUMBER OF ROOMS
19
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Frequently Asked Questions about OYO The Old Bank
What are some of the property amenities at OYO The Old Bank?
Some of the more popular amenities offered include free wifi, free parking, and breakfast.
Which room amenities are available at OYO The Old Bank?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at OYO The Old Bank?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at OYO The Old Bank?
Yes, free parking, paid private parking nearby, and street parking are available to guests.