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Travelodge Swansea Central Hotel

Traveler (22)
Room & Suite (8)
Dining (4)

About

#11 of 22 hotels in Swansea
Location
Cleanliness
Service
Value
See why so many travelers make Travelodge Swansea Central Hotel their hotel of choice when visiting Swansea. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, and guests can go online with wifi offered by the hotel. The property also features an on-site restaurant to make your visit even more pleasant. Nearby landmarks such as St. Mary's (0.1 mi) and Swansea Mosque (0.4 mi) make Swansea Travelodge a great place to stay when visiting Swansea. If you’re looking for a Mediterranean restaurant, consider a visit to Awa Grill House, Mosaic, or Istanbul Restaurant, which are all conveniently located a short distance from Travelodge Swansea. Best of all, Swansea Travel Lodge makes it easy to experience some great Swansea attractions like The Guildhall, which is a popular architectural building. We’re sure you’ll enjoy your stay at Travelodge Swansea Central Hotel as you experience all of the things Swansea has to offer.
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Property amenities
Restaurant
Bar/Lounge
Non-smoking hotel
Paid Internet
Paid Wifi
Wheelchair access
Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family

Location

Full view
100Great for walkers
Grade: 100 out of 100
124Restaurantswithin 0.3 miles
45Attractionswithin 0.3 miles
452Reviews
3Q+A
47Room tips
Traveler rating
  • 168
  • 134
  • 77
  • 33
  • 40
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
I stayed at this Hotel for 3 nights, what a lovely hotel this is. The staff were friendly especially Dave and Alison. The hotel was clean and tidy. Our room was clean and tidy, as the hotel does not have air con we was provided with a fan during our stay. We had a lovely time and would definitely visit this hotel again.
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Review collected in partnership with Travelodge
Upon arrival all hotel staff were really friendly and orientated us to our rooms. As we entered the room the room smelt fresh however the bathroom area smelt of an unclean mop which was oozing into the hotel room. The shower water hole was rusty and not pleasant to take a shower in. (Breakfast time) Breakfast was no more then satisfactory 4 small compartments with eggs,bacon,hashbrown and tomatoes which all tasted no greater then satisfactory. Lastly Wifi at the hotel is £3 for 24 hours with only 2 people able to connect at one time which i believe is highway robbery as its rival Premier Inn adjacent to Travelodge has free wifi!! Overall the stay was not that bad but i would still think twice before considering the hotel especially if its for 2 days or more
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Review collected in partnership with Travelodge
Response from TravelodgeUK, Zack from The Social Media Team at Travelodge Swansea Central Hotel
Responded today
May we thank you for your review of our Swansea Central Travelodge. We're sorry to learn you were unhappy with the cleanliness of the bathroom provided for you, and we have passed your feedback on to our colleagues at the hotel to ensure this does not happen again. We're also so sorry to hear you did not enjoy your food in our Bar Cafe and would like to sincerely thank you for bringing your experience to our attention. We are happy to note you found our staff helpful and we do hope you stay with us in the future.
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Great location and Michelle on Reception was lovely and very helpful. We stayed for the Stereophonics 20th Anniversary Gig and after standing all day and night and walking 40 minutes to get back slept like a log nice functional room.
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Review collected in partnership with Travelodge
Arrived around 9pm after a long drive of over 4 hours to not a single hello, just told by the guy obviously doing something more important ‘they’ll be with you in a minute’. 5 minutes later we were coldly greeted, given our room card, not told about breakfast, or anything else, just felt a bit of an inconvenience to be honest. Common areas are disgraceful by the way, dirty and unkept. Rooms was good, comfy, exactly what I expect from a cheaper hotel. By the way, close the windows if you want a good nights sleep, seagulls (no ones fault I know) or the Iceland home delivery depot service banging around at 6am disturbs you a lot. Breakfast the next morning was ok, nothing special and had I known Swansea better I’d have gone elsewhere for the price. Second morning breakfast ran out, waited 5 minutes to be replenished (no big issue but again another thing to add to the list). The warmest greeting we had was when leaving which said it all! Having spent a premium for a Saturday night stay when they know it would be full given the local event I’d expect better, but the mantra here feels like ‘you book cheap, we treat you cheap’. Cleaning staff, and one of the guys on reception who sorted my card out when it did work were really nice. But the lack of a warm smile, greeting, long waits when arriving, dirty common areas etc all point to a hotel needing attention by its head office. Just because you’re cheaper doesn’t mean you can’t exceed your customers expectations and having stayed in lots of cheaper chains I was a little disappointed that even the basics weren’t there.
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Response from TravelodgeUK, Niki from The Social Media Team at Travelodge Swansea Central Hotel
Responded 6 days ago
Thank you for your feedback. We are really sorry to hear of your experience. Please accept our sincerest apologies and we have passed your comments onto the hotel manager as this does not reflect Travelodge standards. Could we kindly ask you to contact one of our Customer Services Advisors via our website help form with a copy of your review to look into this more thoroughly. Thank you again for reviewing our hotel.
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Arrived on the 21st June about 4.30 , got to reception no one there , walked to bar area no one there wife said hello anyone there was stood there a good 6 minutes another couple arrived when we was waiting, eventually a chap appeared said to me on your own said no it's booked for 2 ,oh right , Asked about car parking ticket , told your in wrong car park it's down the road even chap behind us said I'm in the same one , well your in the wrong one as well then, not a nice welcome at all
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Review collected in partnership with Travelodge
Response from TravelodgeUK, Tilly from The Social Media Team at Travelodge Swansea Central Hotel
Responded 3 weeks ago
Thank you for your review of our Swansea Central Hotel. We appreciate the time you have taken to review our hotel. It’s really important to us that our staff provide a fantastic service to our customers and remain professional at all times so we are sorry to learn that you feel this was not the case on this occasion. Your comments will be passed on to our hotel colleagues to ensure that the correct level of service is provided at all times.
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PRICE RANGE
$42 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge swansea, travel lodge swansea, swansea travelodge, swansea travel lodge
LOCATION
United KingdomWalesSouth WalesSwansea
NUMBER OF ROOMS
209
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