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Premier Inn Swansea Waterfront Hotel

1,567 reviews
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Traveler (218)
Room & Suite (151)
Dining (23)
Overview
  • Excellent52%
  • Very good35%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“tesco express”(144 reviews)
“car park”(211 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair access
3.0 Star Hotel
All hotel details
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Reviews (1,567)Write a Review
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All reviewstesco expressbeefeater restaurantcar parkcity centrepay and displaywater frontmeal dealthe ground floorlovely locationper dayair confirst floorshort walkfamily roomnight's sleepgood nights sleepan evening meal
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341 - 345 of 1,549 reviews
Reviewed October 17, 2016

Stayed here three nights. £6 a day parking and take cash as RingGo automated number is not user friendly - press wrong digit once and you have to start all over again. Reception is automated too, only saw one member of staff besides cleaners. I...More

Thank bulletdozer
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Swansea Waterfront HotelResponded October 19, 2016

Hello Thanks for taking the time to share your review. It's a shame to hear that your recent stay did not leave up to your expectations. Whilst we have put automated check ins in place to reduce queue times, our Reception Teams are still on...More

Reviewed October 14, 2016

Generally of thr standard you expect from premier inn. Have stayed im 3 different ones this week this had the most outside noise and the noisiest air con fan Has to turn it off then got too hot Bed comfy Breakfast average buffet not cooked...More

Review collected in partnership with premierinn.com
Thank Rachel F
Reviewed October 12, 2016 via mobile

Spent 3 nights hear with work nice clean hotel reception staff very friendly nothing to much. Could do with hot chocolate in the room aswell as tea and coffee other than that lovely place would Defo stop hear again

Thank Twig2014
Reviewed October 12, 2016

Stayed here since it opened on a regular basis and numerous other Premier Inn's TOTALLY shocked to be asked for my PASSPORT or PHOTO ID The GOSPEL according to MATTHEW was i could be anyone who had found my cards----I HAD NOT LOST THEM---they was...More

Thank brian m
Reviewed October 10, 2016 via mobile

Arrived and went straight to reception where we were greeted by very friendly staff, gave us our card keys and asked if we needed anything else, my husband asked for 2 extra pillows due to him suffering with severe asthma, was told it wasn't a...More

Thank shellyf76
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$60 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Swansea
#1 Romantic Hotel in Swansea
#2 Business Hotel in Swansea
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$60 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Swansea
#1 Romantic Hotel in Swansea
#2 Business Hotel in Swansea
Room types
Non-Smoking Rooms, Accessible rooms
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Traveler (218)
Room & Suite (151)
Dining (23)
Pool & Beach (3)
Hotel & Grounds (157)
Bathroom (10)
Questions & Answers
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melanieWales
October 30, 2017|
AnswerShow all 2 answers
Response from traveller_constant | Reviewed this property |
Very near - no more than a 15 minute flat walk across the river and the marina.
1
Vote
gerry058
September 13, 2017|
AnswerShow all 5 answers
Response from Colin B | Reviewed this property |
£6 for 24 hours. We paid by cash so didn't notice if there was a card option.
1
Vote
Room Tips
"Rooms with Marina views if available"
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"Try to get a room with a dock view"
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"all rooms are comfortable and up to the standard of Premier inns,"
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"Hotel is OK. Staff are misinformed, car park is total robbery."
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