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All reviewstwo double bedsmarina viewcold meatsrestaurant staffcar parkcity centrepublic areasreception areastayed here for one nightsea frontreception stafflovely locationpoached eggsbreakfast was excellentsaturday nightfamily roomgower peninsula
Stayed for 2 nights as a base to explore the Gower. Stayed in a family room which was adequate in size. We asked for a nice view but couldn't see much for the scaffolding everywhere. There were 4 of us in the room but were...More
Response from michelle D, Guest Relations Manager at Swansea Marriott HotelResponded 4 days ago
Thank you for reviewing your recent stay.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please let me assure you this is not our usual standard of service...More
Went to watch my friends daughter arrive here for her Prom... hotel covered in scaffolding awful for photos! To top it off I had a £60 parking fine for 40 mins standing under the scaffolding .. shambolic shamefulMore
1 Thank RubyWales
Response from Serban V, Front Office Manager at Swansea Marriott HotelResponded 5 days ago
Thank you for your honest feedback on the TripAdvisor website.
As you were probably aware from the numerous parking signs, our car park works on a Pay & Display system for our non-resident guests. I am sorry for the inconvenience caused however if...More
We’ve just spent one night at the Swansea Marriott to break up our journey from Nottingham to Pembrokeshire on holiday. We were travelling with 4 bikes on a rack which we wanted to store securely overnight. We’d called ahead and arranged this and were assured...More
Good room and service. Amenities are very close to the hotel. Most of the restaurants are very close by. Good breakfast. Parking is free for the guests which gave us to travel whenever we wanted. Very good sea view and essay access to the sea...More
Paid £330 for a night & this didn’t even include breakfast! Room was not particularly clean and didn’t look like it had been hoovered. We tried to get room service and were told all we could get were sandwiches & there would be a wait...More
Response from Sophie B, Front Office Supervisor at Swansea Marriott HotelResponded 1 week ago
Please accept our apologies with regards to the room cleanliness and your experience in our Restaurant. I am sorry it has left an unfavourable impression with you.
I completely appreciate your frustrations; I assure you this is not our usual standard of service...More
Response from Ayre-Pearce | Reviewed this property |
Hi kimcains2015, hope you are well. I could not tell you how long the scaffolding will be in place. I would advise to contact the hotel DIRECTLY and NOT through there reservations system. Hope that helps, take care and all... More
Hi kimcains2015, hope you are well. I could not tell you how long the scaffolding will be in place. I would advise to contact the hotel DIRECTLY and NOT through there reservations system. Hope that helps, take care and all the best.
The simple answer is yes. There is an array of fruit juices, the wait persons will bring you coffee or tea - there is a choice of breakfast cereals, breads, some choice of fish, cheeses and meats, and finally some cooked... More
The simple answer is yes. There is an array of fruit juices, the wait persons will bring you coffee or tea - there is a choice of breakfast cereals, breads, some choice of fish, cheeses and meats, and finally some cooked breakfast items while chefs will make eggs to your preference.