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Holiday Inn Newport

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The Coldra Gwent, Newport NP18 2YG, Wales
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435 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

Had a family room free wifi room immaculate... room service excellent steaks arrived hot and cooked perfect... staff friendly.. recommend to any one, breakfast was self service which i prefer, lovely quiet place even though close to motorway.. tesco express garage just down the road.

Helpful?
Thank Sher H
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to post a review following your recent stay at the hotel. I was delighted to learn that you enjoyed the total experience and look forward to welcome you back in the near future. Once again thank you for your custom and positive feedback. More 

Leicester, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

On arrival the building does look very dated and unimpressive. Fortunately it was much better on the inside. We were allowed to check in early as one of our two rooms was ready which was really helpful. We had executive rooms which have clearly been recently refurbished and were really very nice. Full HD Sky package which my partner was... More 

Helpful?
Thank Louise h
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review following your recent stay at the hotel. I was pleased to learn that you enjoyed your room experience especially with our newly installed SKY package and that my colleagues were friendly and attentive. I note your comment on where you believe we could improve the customer experience. Once... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

The hotel is dirty and old. The carpets have stains all over and the furniture looks very old. They give you "free" internet only for 1GB or 24 hrs, then you need to pay. Also the internet is very slow. :( I would not come here again or recommend to anyone to stay.

Helpful?
Thank Juraj K
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following you recent stay at the hotel. I am sorry to learn that we did not meet your expectation in terms of décor and internet provision. I would like to assure you that we are continually investing in our property. The provision of internet is free and should be totally... More 

Travelers are raving about these Newport hotels

Cardiff, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booking was simple and straight forward after seeing the venue at the wedding fair. We met with jo who went through alsolutally everything with us, assured everything would be perfect on the day! jo clearly has lots of experience in planning and coordinating weddings. She was fab an she was right everything ran smoothly. we arrived and the organisation was... More 

Helpful?
2 Thank crazy0ne123
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Dear Carla and Nick, Thank you for taking the time to complete a review following your recent wedding reception at the hotel. I was delighted to learn that the hospitality and professionalism of my colleagues, Jo, Jenny and Craig with the support of their teams allowed you to totally enjoy your big day. Once again thank you for your custom... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

As a member who stays at holiday inns on a monthly basis, I have to say this is the worse one I have stayed in. The rooms and whole inside are very dated. It was far, far to hot In the room and the air conditioning kept tripping out so we couldn't get any cool air. The pillow cases were... More 

Helpful?
Thank Sue H
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review following your recent stay at the hotel. Whilst I was pleased to learn that colleagues were helpful and polite I was disappointed to note our product did not live up to your expectations. I am aware we are an older property which needs constant refurbishment which we are... More 

Manchester, United Kingdom
Level Contributor
298 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Firstly- lets get this out of the way- The hotel couldn't be less attractive from the outside. After a very standard Checkin I headed straight to my room which was fine- quite comfy actually and has been updated relatively recently. Then it was time for dinner and honestly thought I had stepped back 20 years in time. The layout of... More 

Helpful?
Thank aniceglassofred
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your recent stay at the hotel. First and foremost please accept my apologies that we did not totally live up to your expectations in regard to the décor and ambience of the public areas of the hotel and that you did not receive your points as a Gold member... More 

Nottinghamshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Travelling on business and despite a couple of issues with the food, I cannot compliment the staff highly enough. What a fantastic team - especially Jess and Dominic who looked after me and made sure that nothing was too much trouble. Every restaurant could do with having a Jess and Dominic. Thank you both for making my visit so good!!!

Helpful?
3 Thank Ward-kemp
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent stay at the hotel whilst on business in the area. I was delighted to learn that the professionalism and friendliness of both Jess and Dominic shone through and enabled you to enjoy the experience. I know they will be greatly motivated by your feedback. Once... More 

London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After leaving home at 04:30, driving 3 hours, completing an 11 hour day at work, then another 30 minute drive, I didn't expect to find the hotel was more tired than I was. If you like 1970's decor, then this is the hotel for you. If the bathroom had an avocado suite, the illusion would have been complete. There were... More 

Helpful?
Thank RoySax
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for completing a review following your recent stay at the hotel. First and foremost please accept my apologies that we did not meet your expectations especially in regard to the décor and ambience of the product. We are continually upgrading our offering and are currently concentrated on our bedroom stock. We then hope to move on to the... More 

Truro, United Kingdom
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very nice hotel with all the facilities you require for a relaxing stay. After long meeting's it had been great to get in and feel at home straight away. All staff had been polite and professional. I would have no issues booking in here again

Helpful?
Thank mcwgeary
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review following your recent stay at the hotel. I was delighted to learn that we were able to make you comfortable and relaxed after a hard days meeting. Once again thank you for your positive feedback and custom. More 

Newport, United Kingdom
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our evening wedding party was held in The Gwent Suite and we had 130 guests It was laid out in round tables of 10 surrounding the dance floor An area to the side housed the food----we had a hog roast which was delicious DJ had already discussed with us our music choice and he was excellent Meetings leading up to... More 

Helpful?
Thank Alfie2007
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review following your wedding reception at the hotel. I was delighted to learn that Jenny and the teams on the day were able to make your special day so memorable and that all those who attended enjoyed the event as well. Once again thank you for your feedback and custom and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra Gwent, Newport NP18 2YG, Wales
Location: United Kingdom > Wales > South Wales > Newport
Price Range: $68 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport Wales
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