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Park View Greyfriars Road, Cardiff CF10 3AL Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Winter Warmer! Enjoy up to 25% off
$124
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Free cancellation until 12/18/20
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Traveler (510)
360
Panoramas (13)
Room & Suite (277)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza Cardiff
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 74 hotels in Cardiff
Location
Cleanliness
Service
Value
Travelers' Choice
Winner of the AA Hotel of the Year award for Wales and located in the heart of city centre closeby to Cardiff Castle and St Davids Shopping Centre. 129 state-of-the-art guestrooms - including superior & executive rooms and suites. Free wifi is included for all residents throughout the hotel. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. All residents enjoy complimentary use of the Laguna Health & Spa which offers a full gymnasium, 20 metre chlorine-free indoor swimming pool, , steam room, studio and 8 massage & treatment rooms.
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Room & Suite (277)277
Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French
Hotel links
Special Price:Winter Warmer! Enjoy up to 25% off
2,797Reviews40Q+A100Room tips
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Popular mentions
Veronica B wrote a review Nov 19
3 contributions
My friends and I attended a very lovely day in Park plaza for our annual Beaujolais day and the service was seamless the food was fantastic and the atmosphere was warm, friendly and relaxed... All social distance was observed and impeccable cleanliness along with really good system for time slots ... The team and management of park plaza worked tirelessly all day tending to our needs ensuring they were all met .... I would highly recommend a visit the decor is classy but with a Christmassy feel and a beautiful tree ... Whilst I was there I was informed about their wonderful mid week breaks which is a fantastic overnight with dinner or afternoon tea ideal for weary shoppers or couples relaxing break ... I will be booking for that very soon.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Kate Jacyna, Guest Services / Front Office at Park Plaza Cardiff
Responded today
Dear Veronica, Thank you for taking the time to write about your experience over Beaujolais Day at Park Plaza Cardiff. It is wonderful to read that you enjoyed the day so much and that the atmosphere, food and staff all mad this day memorable for you. We appreciate all the feedback you have shared and want to thank you for attending. The whole event was a success and we are looking forward to next year’s celebrations. Our getaway package is a big hit with all our guests, we hope to welcome you on this package very soon. Kind Regards, Kate Assistant Front Office Manager Park Plaza Cardiff
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Goddess wrote a review Mar 2020
Swansea County, United Kingdom11 contributions12 helpful votes
Hotel's Favorite
My daughter and I stayed one night and the hotel is excellent. It is very clean and welcoming. The staff were all extremely efficient and helpful. The rooms are large enough and the beds are lovely. I used the pool which is stunning. We used room service for our evening meal and it was delivered quickly, it was very hot and tasty. My only slight criticism would be rather too many peas in the Thai red veggie curry. The breakfast was delicious with plenty of choice...also veggie options. All in all ww thorougly enjoyed our stay and I will definitely be coming back. Highly recommended. Thanks to all.
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Date of stay: February 2020Trip type: Traveled with family
2 Helpful votes
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Response from JonathanWParkPlaza, Front Office Manager at Park Plaza Cardiff
Responded Mar 2, 2020
Dear Heather, Thank you for taking the time to leave a 5 star review following your recent stay at Park Plaza Cardiff. I'm overjoyed to read your favourable comments and thrilled to see we exceeded your expectations! At Park Plaza Cardiff we take great pride in our impeccable cleanliness, helpful staff and luxurious health club facilities. I'm most pleased our delicious Welsh breakfast was to your liking and glad our comfortable beds provided a great nights sleep. Thank you for your high recommendation and we look forward to welcoming you back in the near future. Kind Regards, Jonathan Williams Front Office Manager
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EVerghese wrote a review Nov 18
London, United Kingdom49 contributions15 helpful votes
We stayed as a family of 5 for 3 nights (1 executive room, 1 standard). The hotel was Covid-conscious which was much appreciated (hand sanitizers, requirement to wear masks, social distancing measures etc). The rooms were good - I must say, it's worth paying for the executive room if you can as the difference wasn't significant in terms of cost but in terms of quality was TONS better (MUCH bigger, free beer and snacks in the room etc.). We paid £10 pp for breakfast each morning (kids eat free which was greatly welcomed!), and the food was pretty decent for a 4 star hotel (continental better than cooked, in my view). Staff was pleasant and accommodating. Spa facilities were great - we booked an hour slot for the gym and pool each day. Gym was empty so that was great, but the pool was busier - I was surprised they allow up to 17 people in the pool area. Thankfully that many people didn't turn up, although they told us our slots were fully booked. Definitely felt 8-10 people max in that space! Lovely pool though - kids loved it. All in all, really can't complain. Loved that the hotel was so central to Christmas markets and shops. Would recommend!
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Date of stay: November 2020
Rooms
Service
Sleep Quality
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Response from Kate Jacyna, Guest Services / Front Office at Park Plaza Cardiff
Responded 3 days ago
Dear E. Verghese, Thank you for taking the time to write a review and leaving a 4-star score. We're pleased you chose our hotel for your family stay. The team and I are overjoyed to hear you had a wonderful experience and especially enjoyed the upgraded room. At Park Plaza Cardiff we take great pride in our stringent Covid-19 measures, spacious guest bedrooms and wonderful breakfast. I’m sorry to ready the measures in the pool were a bit worrying to you, be assured we have taken all the measure to ensure we are Covid-19 compliant with our allocated numbers. Once again thank you for your kind comments and we hope to welcome you back again Kind regards, Kate Assistant Front Office Manager
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Mattydude wrote a review Nov 16
Penarth, United Kingdom1 contribution1 helpful vote
Checked in on a Saturday afteroon and stayed until Monday, after adding an additional night. The ‘check in’ was great and efficient and fully Covid friendly which made us feel really safe and relaxed. Loved the reception fires giving a homely feeling as well. Staff all round were great and we took advantage of the Spa treatments and evening meal and really loved the restaurant views! So thanks Park Plaza you really made our special occasion special! And we look forward to a return visit very soon.
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Kate Jacyna, Guest Services / Front Office at Park Plaza Cardiff
Responded 6 days ago
Dear Matt, Thank you for taking the time to leave a wonderful 5 star review following your recent stay at Park Plaza Cardiff. We're pleased you chose our hotel for your stay-cation and thrilled you decided to extend your stay! At Park Plaza Cardiff we take great pride in our stringent Covid-19 measures, inviting hotel lobby and wonderful Health Club and Spa. The team and I are overjoyed to hear you had a wonderful experience at Laguna Kitchen & Bar and we're glad you enjoyed the view overlooking our terrace. Once again, thank you for your kind comments and we look forward to welcoming you back in the near future. Kind Regards, Jonathan Williams Front Office Manager
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peterjohnandrews wrote a review Nov 13
Neath Port Talbot, United Kingdom8 contributions1 helpful vote
+1
Well wow my kids book a superior room with a bottle of prosecco suroposed to be in the room turn up the view is a old car park the toilet seat does not fit the pan the fittings are lose , the bottke of prosecco was not in the room so went to reception then 10 mins later 2 empty glasses and ice turned up so had to phone reception again bottle did turn up in the end for the money for the room over a £100 i would off rather stayed at the travel lodge thanks park plaza for makeing my 20th anniversary so great piss take
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Jonathan Williams, Guest Services / Front Office at Park Plaza Cardiff
Responded 1 week ago
Dear Peter, Thank you for taking the time to share a review following your recent stay at Park Plaza Cardiff. We're most disappointed to see your stay didn't exceed your expectations. At Park Plaza Cardiff, we usually pride ourselves on exceptional hospitality and excellent facilities. We're sorry you didn't think your experience represented good value for money. It's most disappointing you didn't allow our Reception team to act upon your concerns once you highlighted them. Usually guest concerns such as these can be rectified within minutes. Best Regards, Jonathan Williams Front Office Manager
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PRICE RANGE
$109 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza cardiff hotel cardiff, cardiff park plaza
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
129
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Frequently Asked Questions about Park Plaza Cardiff
Which popular attractions are close to Park Plaza Cardiff?
Nearby attractions include Escape Rooms Cardiff (0.3 miles), Escape Reality (0.2 miles), and The Dead Canary (0.3 miles).
What are some of the property amenities at Park Plaza Cardiff?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Plaza Cardiff?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Plaza Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Plaza Cardiff?
Conveniently located restaurants include Brodies Coffee Co, Bigmoose Coffee Company, and Cafe Citta.
Are there opportunities to exercise at Park Plaza Cardiff?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Park Plaza Cardiff located near the city center?
Yes, it is 0.5 miles away from the center of Cardiff.
Are any cleaning services offered at Park Plaza Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza Cardiff offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza Cardiff?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Park Plaza Cardiff?
Many travelers enjoy visiting Fort Grey and Shipwreck Museum (4.7 miles), Insole Court (2.2 miles), and St Lythans Burial Chamber (4.5 miles).