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Mercure Cardiff Holland House Hotel and Spa

#10 of 76 Hotels in Cardiff
Certificate of Excellence
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2,000 Reviews from our TripAdvisor Community

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Showing 1,950: English reviews
Gloucester, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Recently had a girlie spa weekend here, this is my 2nd visit to this hotel. The staff are all extremely friendly, polite & very helpful, nothing was too much trouble. The spa experience was exceptional, my spa therapist, who hasn't been there long was very experienced & her massage was brilliant. Our spa package consisted of a spa treatment, use... More 

Helpful?
Thank alybob1
Herne Bay, United Kingdom
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

A fabulous welcome and start to a brilliant weekend. Nothing was too much trouble and it was lovely to be acknowledge by staff as you went about your day. Can honestly say that I would recommend this hotel to all my family and friends. Room was spotless and the view across Cardiff amazing. Breakfast was also very good with plenty... More 

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Thank Wendy G
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Really enjoyed our stay at the hotel nice large super clean room , bed was OMG so comfy I slept so well. Staff really helpful & friendly Great spa and treatment really good ( but busy) so book treatments early. Breakfast nice good choice hot & cold food . If I had to say anything negative slightly more modern than... More 

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Thank paddypaws65
Devon UK
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed on Sunday night, our 5th visit to the hotel. There was a slight problem with our booking- we had booked bed and breakfast, but reception had us down for room only. I was told that at the price I had paid breakfast would definitely not be included Fortunately I had my laptop and was able... More 

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Thank jsdmr2
Knutsford, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I had an initial problem as the room I was allocated had faulty air-conditioning. However, I was really impressed with the swift & professional response. Not to mention the generous resolution that Ashley arranged. I was kept informed of progress and provided a satisfactory solution. Thereafter nothing was too much trouble, I was made to feel very welcome and look... More 

Helpful?
Thank ChrisBullC
Capel Bangor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel, comfortable accommodation, easy parking and close to the city centre. Friendly staff and clean rooms and very comfortable beds. Breakfast was lovely and plenty of it. Couldn't fault the hotel at all. Definitely will be returning

Helpful?
1 Thank Sharon H
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Clean rooms, parking was very easy, receptionists were more than helpful. Eat part of the stay was by far the buffet breakfast; hash browns, bacon, eggs, guava juice, beans, cereals, yogurt all available. Only downfall was the pizza recommended to us by the concierge. On the whole a fantastic stay.

Helpful?
1 Thank Flying red B
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'll start off on the good side of our stay at this location. The hotel itself is positively lovely, and is close to several interesting tourist locations. The rooms were fairly comfortable, though nothing precisely to write home about. For my wife and I, where things went wrong was with the customer service of the hotel staff. My wife had... More 

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Thank TheShadowDragon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just got back from the speedway gp , myself and 7 others stayed for one night . The staff were friendly, helpful and always willing to help. The manager was lovely , professional. The breakfast was fantastic , fresh , hot considering there was 300 guests for breakfast the staff were calm , helpful and very attentive. I... More 

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2 Thank Kathryn S
Bradford, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just spent two days in Cardiff for the Speedway Grand Prix we have done this before but it was our first time at the Mercure. The hotel was lovely the staff were very polite and helpful couldn't fault them, the room was spacious and clean with good views over the city. We booked in for bed and breakfast... More 

Helpful?
1 Thank Moira C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $76 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#18 Family Hotel in Cardiff
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