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Mercure Cardiff Holland House Hotel and Spa

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#10 of 76 Hotels in Cardiff
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Mercure Cardiff Holland House Hotel and Spa
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2,053 Reviews from our TripAdvisor Community

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Showing 2,001: English reviews
Caerphilly
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I didn't stay, but had a business meeting in the Urban bar and kitchen. Great location for a quiet business meeting. A good ambience in modern surroundings, with good service. We ordered some tapas during our meeting; squid, teriyaki belly pork and potted prawns. I particularly liked the squid and the pork. Pretty reasonably priced too - 3 tapas for... More 

Helpful?
1 Thank Richy1708
Cardiff, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Absolutely stunning hotel, great large rooms and very clean. Free wifi, great spa facilities and close to the centre of town. Nice food, friendly and helpful staff. If you have a room at the back of the hotel you see out over towards Cardiff bay.

Helpful?
1 Thank ynysboy
Dudley, United Kingdom
Level Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My boyfriend booked this hotel for a spa break for my birthday. Maria who checked us in was very friendly and efficient. We had upgraded to a privilege room which was on the 14th floor. It was large, extremely clean and had floor to ceiling windows with amazing views over the city. Our massages were great and many thanks to... More 

Helpful?
1 Thank siobhanxxxx
London, England, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Mercure on business for 8 nights and I had a wonderful time. The staff are very attentive and seen to have an excellent attention to detail. Breakfast in the mornings were lovely. the gym and spa were excellent apart from many of the lockers being broken. Lots of natural light in my room and very close... More 

Helpful?
1 Thank James B
Tredegar, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Lovely welcome. Great price for DBB for 2. Huge corner room with a king size bed and 2 walls were floor to ceiling windows so a great view. Great bathroom with a bath and a shower cubicle. Unfortunately the room smelt a bit of stale smoke and had no windows that could be opened to clear it (obviously the hotel... More 

Helpful?
1 Thank ellenwaite
Leeds, United Kingdom
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a one night stay in the hotel, the staff were very friendly and welcoming and the rooms massive. Great view over Cardiff from the huge windows in the room. Separate bath and shower in the nice bathroom and a huge comfy bed. Would definitely return!

Helpful?
1 Thank Katie S
Monmouth, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is stunning and was more than we expected. It's clean, well decorated and a great location for the city. Staff were really helpful ,when we asked about Cardiff bay a member of staff called us a taxi and it arrived within minutes. We didn't eat there but they had a great selection of food in the bar. Our... More 

Helpful?
1 Thank Jadeyjane70
brecon
Level Contributor
102 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A lovely hotel and placed in a great location a short walk from Cardiff city centre. Very nice decor, good 4* standard with good amenities. I had a one night stay there and enjoyed it. The staff made the stay a pleasant one more than anything as they were very polite and very professional in all aspects and this applied... More 

Helpful?
1 Thank david h
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your review and compliments. We​ are pleased to learn that you enjoyed your stay with us and that you intend to return. I hope that I may be able to welcome you back personally next time. Kind regards Wael Elassal More 

Bristol, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for a night. For the price I would expect more to be honest. The receptionist who checked us in was quite abrupt, not welcoming at all, however, the girls in the spa were lovely. Unfortunately, the jacuzzi wasn't working which was disappointing. The room was nice; good view despite the construction going on right outside. The room... More 

Helpful?
Thank Gina J
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

​Thank you for taking the time to share your experience. I am sorry that your stay did not entirely meet your expectations, and I will share all your feedback with the Management Team. I hope that you may choose to return and experience our usual high standards that we strive for. Kind regards Wael Elassal More 

Telford
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

A great hotel. Had a great 2 night stay. Room was gorgeous & big. We had a bath & shower. Which were separate. We were on the 14th floor had some great views of the city as well as a construction site lol. But the room made up for this. 5 minute walk into the city centre where you csn... More 

Helpful?
Thank Toni S
Wael E, General Manager at Mercure Cardiff Holland House Hotel and Spa, responded to this review

Thank you for your great review and feedback. I am delighted to understand that you enjoyed your 2-night stay with us and that the highlights included; 14th floor room, View of the city, and location. I note all your comments regarding the egg and will duly share with the Breakfast Chef as we strive to maintain and improve on the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 165 en suite rooms, the award winning First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 12.00 per 24 hours (subject to availability). ... more   less 

Additional Information about Mercure Cardiff Holland House Hotel and Spa

Address: 24-26 Newport Road, Cardiff CF24 0DD, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $82 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Cardiff Holland House Hotel and Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Mercure Holland House Cardiff Hotel Cardiff
Mercure Holland Hotel Cardiff
Accor Holland Hotel Cardiff
Holland House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Hotel Style:
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#9 Business Hotel in Cardiff
#10 Romantic Hotel in Cardiff
#18 Family Hotel in Cardiff
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