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Mercure Cardiff Holland House Hotel and Spa

Traveler (817)
Room & Suite (332)
Dining (62)

Overview

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24-26 Newport Road, Cardiff CF24 0DD WalesSee on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air conditioning
Pool
Non-smoking hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
Jun 2Jun 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,001)
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2,911 results
Traveler rating
1,260
958
403
171
119
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LanguageEnglish
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Traveler rating
1,260
958
403
171
119
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All reviews privilege room relaxation room the underground car park corner room city centre separate shower steam room lovely hotel changing rooms superior room room was large high floor reception desk hen weekend leisure facilities following morning stayed for one night
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1 - 5 of 2,911 reviews
Reviewed 2 days ago

On checking in the staff were very friendly and checked in without any issues. On arrival to the room it was clean and tidy and was of a nice size (opposite to what I experienced at the Mercure in Glasgow thats for sure!). Overall decent...More

Date of stay: May 2019
Thank Mike N
Reviewed 2 days ago via mobile

We stayed here in March for my boyfriends birthday weekend. We arrived and were pleasantly greeted by the reception team who wished him a happy birthday and told us we had been put in one of the newly refurbished rooms. We then went to the...More

Date of stay: March 2019
Thank Emily L
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 2 days ago

Dear Emily L, We very much appreciate your 5* review regarding your stay at the Mercure Cardiff Holland House hotel and Spa and you and your partner enjoyed his birthday. It is always a pleasure to receive such positive feedback. I will share your comments...More

Reviewed 4 days ago

Mercures are usually disappointing, and this one was no exception. It began well when our room was not ready when we arrived, although we had told them when we expected to get there and received an email specifically saying the room would be ready for...More

Date of stay: May 2019
Thank Ronald M
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 2 days ago

Dear Ronald M, Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure,...More

Reviewed 5 days ago via mobile

Came to this hotel as was seeing bill Bailey at motopoint arena .. arrived and checked in fine .. as many people saying carpark an issue but if you use local ncp carpark hotel give you a voucher to price match the cost of their...More

Date of stay: May 2019
Thank bethc515
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 3 days ago

Dear bethc515, We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. I am delighted to hear that you had such an enjoyable stay with us! It is always a pleasure to receive feedback. I will share your comments with...More

Reviewed 1 week ago via mobile

We stayed here last night on a spa package. Check in was at 2pm, we arrived at 2.45pm ready for our spa treatments at 3.15pm to be told our rooms were not ready. Spa treatments were good, spa facilities were ok. Now it was time...More

Date of stay: May 2019
Thank NiaH55
Response from Wael E, General Manager at Mercure Cardiff Holland House Hotel and SpaResponded 5 days ago

Dear NiaH55, Thank you for taking the time to tell us about your experience at the Mercure Cardiff Holland House Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we...More

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About
Description
A 4 star luxury hotel in the centre of Cardiff, 15 min walk from Cardiff Central railway and bus station and a 30 min drive from Cardiff International Airport. The hotel features 172 en suite rooms, the award winning More First Floor restaurant, a stylish bar as well as a luxury leisure club and spa. 15 meeting rooms and function suites suitable for hosting conferences, events and weddings. Fibre Optic WiFi internet access. Underground parking available at the hotel at GBP 14.00 per 24 hours (subject to availability). Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Air conditioning
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Refrigerator in room
Sauna
Wheelchair access
Beachfront
Free parking
Breakfast included
Hotel Style
Spa
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-smoking rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-smoking rooms, Accessible rooms
Number of rooms
172
Price range
$86 - $320 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Holland House Cardiff Hotel Cardiff
,
Mercure Holland Hotel Cardiff
,
Accor Holland Hotel Cardiff
,
Holland House Hotel Cardiff
,
Mercure Cardiff Holland House Hotel And Spa Wales
Location
United Kingdom > Wales > South Wales > Cardiff
Hotel class
Contact Information
Hotel Style
Spa
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-smoking rooms, Accessible rooms
Number of rooms
172
Price range
$86 - $320 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Holland House Cardiff Hotel Cardiff
,
Mercure Holland Hotel Cardiff
,
Accor Holland Hotel Cardiff
,
Holland House Hotel Cardiff
,
Mercure Cardiff Holland House Hotel And Spa Wales
Location
United Kingdom > Wales > South Wales > Cardiff

Photos

Traveler (817)
Room & Suite (332)
Dining (62)
Pool & Beach (17)
Business Center & Event Rooms (11)
Amenities (6)
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Questions & Answers
Ask a question
Maldonian_9
March 17, 2019|
AnswerShow all 4 answers
Response from Jim S | Reviewed this property |
I don’t know how much parking is as I took the train to Cardiff, sorry.
0
Votes
Bakings
October 20, 2018|
Answer
Response from alybob1 | Reviewed this property |
Yes I believe so, not that I've used the car park, but I believe it's behind the hotel.
0
Votes

Room Tips

"Room 1111 standard room great views and huge"
GaryH_UK
1 week ago
Read review
"access is easy with a lift at the front of the hotel but you need to specify that you need a disability..."
annerobinson1
Mar 19, 2019
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"14th floor has good views over the city"
lizd134
Mar 18, 2019
Read review
"I was on the 8th floor and had a corner room with large floor to ceiling windows, wonderful."
wendy2102
Mar 16, 2019
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