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New House Country Hotel

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New House Country Hotel
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455 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Two of us had tea on 16 July to celebrate my birthday. We could not sit in the lounge because there was a wedding that day. We were put in the restaurant by the kitchen and not even in the window. I had to ask what the scones were. They did not even look like scones and were hard, crunchy... More 

Helpful?
Thank anne r
Elstead, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for my niece's wedding and had a wonderful stay. Staff were excellent . Lovely room. Very clean and great breakfast. But best of all they put on a wonderful wedding. Nothing was to much bother. Thank you all

Helpful?
Thank Karen M
Penzance, Cornwall
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel as it was far enough from the city centre for peace and quiet but close enough to enjoy all that Cardiff has to offer. On arrival we were greeted with a smile from a very helpful receptionist who gave us our room key, when we got to our room it was at the back of the... More 

Helpful?
Thank LARTER1807
Farnham
Level Contributor
176 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I took four rooms for family this past Thursday. Checkin was great and the male receptionist very friendly and courteous, a credit to the hotel. The bedrooms were excellent , the wo do good and plenty of hot water. There was a wedding taking place and whilst I slepted through all the noise but my wife didn't and some guests... More 

Helpful?
Thank Kevin H
London, United Kingdom
Level Contributor
735 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 520 helpful votes
5 of 5 stars Reviewed 1 week ago

Warm welcome received on arrival, but despite having a Best Western Diamond Card and showing it at reception there was no ‘Recognition Gift,’ so perhaps they don’t fully participate in the Rewards programme. Our room (36) was on the top floor with great views overlooking Cardiff and the sea beyond. It was clean, comfortable and well appointed, and consisted of... More 

Helpful?
4 Thank Molesey19
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your stay with us recently. We do indeed take part in the Best Western Diamond recognition gift program, unfortunately with you booking 2 rooms the gift was put in the other room with your party, it was the lovely Welsh biscuits. It is good to hear you... More 

5 of 5 stars Reviewed 1 week ago

Lovely location, friendly and very helpful staff. The room was nice and big with a lovely view over cardiff. There was a wedding taking place but we couldnt hear anything from our room. We would certainly come back

Helpful?
Thank Vaux70
Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed twice at the beautiful New House Country Hotel as we flew in to Cardiff and left from Cardiff, It is on many acres of well manicured land. Beautiful flowers every where. Birds singing, very peaceful. Beautiful view of Cardiff bay in the distance. Rooms very large with French doors to the outside patio with chairs to sit on... More 

Helpful?
2 Thank Saundraa
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stays with us, I do hope you will be back to see us again in the future. More 

North Yorkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arriving at this hotel was looking like a lovely peaceful stay for 2 nights in a beautiful setting and our room was amazing on walking in.....BUT we didn't sleep either night due to wedding on the first night, which was a Thursday and a party on the Friday night where the party goers carried on until 4 o clock in... More 

Helpful?
4 Thank farthingsmad
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay, it is regretful you did not enjoy the stay as expected. As discussed on check out I have asked the maintenance man to address the floor boards in the room above, this is not a problem which has been bought to our attention but... More 

Leicester, United Kingdom
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel in beautiful surroundings, food was good and staff were helpful. Rooms were big but bed was only a standard double whereas a king size would have suited the size of the room better. Lovely buffet breakfast in the morning.

Helpful?
Thank Helen688
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent at the hotel, and thank you for your comments. I do hope you will be back to see us agin in the future. More 

Newtown, United Kingdom
Level Contributor
201 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Attended business event, clean room, decent cooked breakfast and facilities, both dinner and the conference provision were high quality. Slightly out of the way in terms of access, no real public transport option is viable. Suspect its a wedding venue at weekends. Service good throughout.

Helpful?
Thank Charles F
Alix S, Front Office Manager at New House Country Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review regarding your recent stay at The New House. I do hope you will consider staying with us again in the future for leisure. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Situated on the fringes of Cardiff nestling amongst the Welsh hills, the privately owned 4 star New House Country Hotel & Sequoias Restaurant boasts unrivalled views over the city and beautiful Vale of Glamorgan. The open fires, exquisite furnishings, fully equipped function suites, beautifully restored bedrooms and the stunning Sequoias restaurant combine to create the perfect atmosphere in which to relax and unwind. ... more   less 

Additional Information about New House Country Hotel

Address: Thornhill, Cardiff CF14 9UA, Wales (Formerly BEST WESTERN PLUS New House Country Hotel)
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $118 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New House Country Hotel 4*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Cardiff
Cardiff Best Western
New House Country Hotel Cardiff, Wales
Hotel Style:
#1 Business Hotel in Cardiff
#3 Luxury Hotel in Cardiff
#12 Family Hotel in Cardiff
#18 Romantic Hotel in Cardiff
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