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Holiday Inn Cardiff City Centre

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Holiday Inn Cardiff City Centre
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998 Reviews from our TripAdvisor Community

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Showing 964: English reviews
Shrewsbury, United Kingdom
Level Contributor
430 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed there this time as we wanted a city centre hotel. Located just opposite the castle. Warm welcome - staff all seemed friendly and helpful. Room was clean and tidy and we had a good night's sleep. £10 a night to park the car on site. Only had the breakfast in the restaurant which was fine. Got a reasonable room... More 

Helpful?
Thank Cecil H
Worthing, United Kingdom
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Weekend stay as a result of visiting Cardiff for British Speedway at Principality stadium. Couldn't be a better base with Stadium next door and Castle across the road! Hotel room was very clean and tidy and bar/restaraunt all very well maintained with nice ambience. Ideal location for a visit to Cardiff city centre. Happily recommend.

Helpful?
Thank TheBombardier
Mold, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was clean, on the large side and well stocked with tea/coffee making facilities, iron and ironing board and toiletries which were renewed daily. Our room had a shower over the bath allowing my husband to shower by me to bathe. The staff were friendly and helpful, doling out more milk and teabags etc. for the room. We had... More 

Helpful?
Thank Jane H
Cheltenham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Having stated in many Holiday Inn's we thought this would be ideal and its location was. Shame it really stopped there!! On a positive the staff were very good as was the lounge area. The room was very tired, bed was soft and no support and the dada bed was horrible. Bathroom was also very tired and dirty. I would... More 

Helpful?
Thank StevieB212
Coventry, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is ideally situated for easy access to all amenities including cardiff bay. Is relaxed, comfortable with pleasant staff ready to please. The bedrooms are clean,and well serviced. But beware of noise if you are in a bedroom at the front of the hotel , as the double glazing does not completely prevent road noise, especially the emergency vehicle... More 

Helpful?
Thank Katieoxo094
Rugby, United Kingdom
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for a couple of nights and although the staff were very helpful and friendly our room was next door to a couple who had a "domestic" until 4-00 am one night. The walls are thin, the rooms are very comfortable, the food at breakfast is very good, the food in the evening is not very good (hard... More 

Helpful?
Thank JEFF W
Haworth, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right in the centre, overlooking the castle walls, and from the rear the two rugby stadiums, of Cardiff Blues and the Principality Stadium. There is everything you need within walking distance, fantastic shopping and lots of bars, restaurants and the usual chain eateries. The rooms are good size, very clean and well equiped. The bar is a... More 

Helpful?
Thank Mark W
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Mark W Thank you for choosing to stay with us recently and for leaving your feedback through Trip Advisor. I was pleased to note that you had an enjoyable stay overall, and your comments are appreciated as clearly there are some areas we can work on further. I do hope we have the pleasure of welcoming you back next... More 

Aldridge, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for the first time recently. The location is excellent, right in the heart of Cardiff and opposite the lovely Bute Park. The rooms could do with updating however they were clean and had everything that we needed. We had a great view of the Principality Stadium. Breakfast was very good indeed with plenty of choice. What really makes... More 

Helpful?
1 Thank Rebecca L
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Rebecca L Thank you so much for choosing to stay with us during your recent trip to Cardiff. We appreciate your time taken to respond via Trip Advisor, and are delighted that you had an enjoyable stay. I am surrounded by a great team who genuinely care that all our guests should have a lovely stay and it is... More 

Manchester, United Kingdom
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Within sight of the castle walls and a stone throw from Cardiff's brilliant rugby stadiums this is a perfect location for a hotel. Thats where the compliments end. Very much in the need of a refit the rooms are dated and quite dark with the food being quite awful. In need of a good lick of paint and extensive refurbishment.

Helpful?
Thank Mark M
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Mark M I am very sorry to read that we did not meet your expectations from your recent visit, please accept my apologies for the food. I would value more detail on where we went wrong, if you would be kind enough to contact me at richard.platts@hicardiffcitycentre.co.uk it would be most appreciated. Thank your for your review. Kind regards... More 

Barcelona, España
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location + the spacious rooms with beautiful views and anything one may need + price + parking lot/car park... It all makes of this hotel one of the best in Cardiff IMO. What I think they could improve would be the breakfast, it's just regular like in the rest of this hotels chain. But anyways, If I'm back to... More 

Helpful?
Thank Alexia S
GuestRelationsHICDFC, General Manager at Holiday Inn Cardiff City Centre, responded to this review

Dear Alexia S Many thanks for your recent review and I am glad to learn you had a great stay with us. I do hope we have the pleasure of welcoming you back to the hotel sometime. Kind regards Richard Platts General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Cardiff is situated between the Millennium Stadium and Cardiff Castle, perfectly located for the business or leisure traveller. The hotel is easy to reach from the M4 and offers parking for up to 85 cars on site. Charges will apply. Cardiff Central Station is a 5 minute walk from the Holiday Inn Cardiff ,Cardiff Airport is a 30 minute drive. With the City Centre only minutes away, you can enjoy the Edwardian Arcades for shopping or visit the Cardiff Bay. The city offers many vibrant new restaurants and bars. The Holiday Inn is ideally located if you are visiting the Cardiff International Arena, New Theatre, or the St Davids Hall. The 157 bedrooms are all fully air conditioned and offer high speed internet access and are equipped with all the required facilities. Family rooms are available and we offer 4 accessible rooms, one with ceiling hoist track. The Hotel Bar offers a comfortable and relaxing atmosphere and serves refreshments and light snacks. The Restaurant serves a full a La Carte menu and Kids eat free. Callaghan's Bar, Relax in our Pub and watch live sports action on our large TV's. The Academy Conference offers 11 purpose build conference rooms. The largest conference room can accommodate 150 delegates in theatre style. All rooms have got natural daylight and air conditioning. ... more   less 

Additional Information about Holiday Inn Cardiff City Centre

Address: Castle Street, Cardiff CF10 1XD, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $82 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cardiff City Centre 3*
Number of rooms: 157
Reservation Options:
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Also Known As:
Holiday Inn Cardiff City Centre Hotel Cardiff
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Wales
Hotel Style:
#21 Family Hotel in Cardiff
#23 Business Hotel in Cardiff
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