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Ibis Cardiff Gate

Traveler (35)
Room & Suite (36)
Dining (23)

About

#25 of 73 hotels in Cardiff
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Ibis Cardiff Gate is a budget hotel, located just outside Cardiff city centre. Book the hotel for access to the M4 as well as Cardiff Gate Business Park. The 78 modern guest rooms all have Free Wifi throughout and satellite TV. You can enjoy breakfast or a light meal at Fogg's restaurant or relax with a drink in the friendly bar. There is a meeting room for up to 25 people, and free private outdoor parking available at the hotel. The hotel is perfectly located for Cardiff Gate Business Park, Pentwyn and Pontprennau, and is a 15 minute drive from Cardiff city centre. Cardiff international Airport is 21 km from the hotel.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Hotel links
Visit hotel website
Hotel deals
686Reviews
15Q+A
84Room tips
Traveler rating
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Popular mentions
We have a dog . Many places advertise themselves as dog friendly but frankly most of them either charge a premium or put so many conditions it just spoils everything . Ibis hotels have always looked after us and our dog. We never worry about premiums or draconian conditions -
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Response from Aline M, General Manager at Ibis Cardiff Gate
Responded 1 week ago
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back again soon. Kindest regards, Aline Moreira, General Manager
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We had a four day stay recently which would have been great but the oversold breakfast spoilt our stay. The hot food was dry and overheated and very limited no tom no mushrooms eggs only one way overcooked
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Review collected in partnership with Accorhotels.com
Response from Aline M, General Manager at Ibis Cardiff Gate
Responded 3 weeks ago
Thank you for taking the time to tell us about your stay at ibis Cardiff Gate. I am very disappointed to hear that your breakfast experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline Moreira General Manager
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Again, I find it would be useful to have a ten point scale. This was a return visit to Cardiff Gate Ibis although it was noisier than on the last occasion late at night in the corridor and the lift was out of action. Luckily, we can climb the stairs but it would be disconcerting
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Response from Aline M, General Manager at Ibis Cardiff Gate
Responded 4 weeks ago
Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Hopefully your next stay will be more pleasant than the previous one. Kind regards, Aline Moreira General Manager Ibis Cardiff Gate
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Plenty of carparking and welcome on arrival. Clean and comfortable room with good breakfast. Park and Ride into Cardiff City about a mile away and best way to visit Cardiff Castle, harbour and shopping centre.
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Review collected in partnership with Accorhotels.com
Response from Aline M, General Manager at Ibis Cardiff Gate
Responded 4 weeks ago
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Aline Moreira General Manager Ibis Cardiff Gate
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As someone who stays in a lot of Travelodges, I was hoping my first Ibis would be something of an upgrade. Room was very tired looking, clearly not had a refurbishment since building as still had a dial up modem socket. The bed was fine, comfortable and fresh feeling, however
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Review collected in partnership with Accorhotels.com
Response from Aline M, General Manager at Ibis Cardiff Gate
Responded Apr 2, 2019
Thank you for taking the time to write a review about your recent visit to ibis Cardiff Gate. I am delighted that you enjoyed your stay and we have noted your comments about refurbishment, which we have since addressed. Kind regards, Aline Moreira General Manager Ibis Cardiff Gate
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PRICE RANGE
$41 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis cardiff gate hotel cardiffaccor cardiff gate
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
78
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