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Ibis Cardiff

#24 of 76 Hotels in Cardiff
GreenLeadersBronze level
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964 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here with a large group of friends on a night out in Cardiff. Ovarall the price was of great value which was the main reason for staying here, the rooms were clean and comfortable and the location was superb, right in the city centre next to the motorpoint arena. Check in and out was no fuss and reception staff... More 

Helpful?
Thank Mark T
Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel well located and we can access to the nearby shopping malls and Cardiff Castle, Bute Park by foot with ease. We can also access Cardiff Bay by car with ease. The rooms are cleaned and they have mobility access for my mum. They staff are courteous too.

Review collected in partnership with Accorhotels.com

Helpful?
Thank vincentYK
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Cardiff. I look forward to welcoming you back again soon. Kind Regards Marc Lock More 

St. George's, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The Ibis Cardiff was excellent value. It was spotless, exactly what we wanted, convenient location, having stayed in Ibis in Belfast we knew what they provided. I would stay in Ibis in any country. We want a hotel to sleep because we spend all our time sightseeing so the smaller rooms does not make much of a difference, still has... More 

Helpful?
Thank Ola1953
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Marc Lock More 

Cymru / Wales
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's not grand or stylish but the Ibis Cardiff is well-located. Public areas are more impressive than the rooms which are similar to those at other Ibis hotels - practical rather than charming - but they're clean and the bed is comfortable. A lick of paint wouldn't go amiss and would improve the overall impression of the place. The air... More 

Helpful?
Thank Cymroardaith
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Marc Lock More 

Kota Kinabalu, Malaysia
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night with a friend. Handy for the centre of town, 10 minute walk. Busy and fairly well priced, although a bit disappointed they tried to charge for breakfast. Car parking also costs. Room is basic, as befits the price. Recommended if there is nothing else available.

Helpful?
Thank DaveandDaria
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for taking the time to write a review. I look forward to seeing you again in the near future. Kind regards, Marc Lock More 

Teignmouth, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

The staff were excellent, the welcome warm, if a little difficult to understand! The room was clean, comfortable and the security seemed good. Breakfast was excellent (self service) and all freshly cooked. The only downside and a major one was no fault of the hotel; sleep was impossible as across the road from the room was a bar/nightclub. Loud music... More 

Helpful?
Thank reggers2015
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you for taking the time to write a review about your recent visit to ibis Cardiff. I am delighted that you enjoyed your stay and we have noted your comments about the noise from the bar opposite, which we are addressing. Kind regards, Marc Lock More 

Lincoln
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I chose Ibis for a business trip to Cardiff as have enjoyed comfortable stays at other locations. It was disappointing though. The room was in need of a refurb and smaller than other Ibis hotels I've stayed at. There were dead flies on the window ledge, a stained carpet and stained walls. The room also faced the railway line and... More 

Helpful?
Thank SilverBirchTree
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock More 

Travelers are raving about these Cardiff hotels

Tarragona
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I made a booking with booking.com with a no cancellation option. Within the hour I realised I had made a mistake and requested if they could cancel with no fee. Booking.com tried to get a refund from the hotel but.........they said no. I found that very cold as I had cancelled very quickly...WILL NOT BE RECOMMENDING....

Helpful?
Thank tgngal
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

I am really sorry to hear that things were not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock More 

Halesowen, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for a weekend. The staff were very helpful when we needed extra bedding for our child. Nothing seemed too much trouble. Throughout could not fault any of the staff, so welcoming and helpful. Great city location.

Review collected in partnership with Ibis Hotels

Helpful?
Thank michellehD5026BD
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards Marc Lock More 

Manchester, United Kingdom
Level Contributor
386 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
2 of 5 stars Reviewed 2 weeks ago

No reply to my complaint after a week, despite an email to the Duty manager, so I leave a review here.. It's clear to me that the hotel attracts a certain clientele and despite having specifically asked for a quiet end-corridor room prior to arrival (I emailed and received a reply), I had to call the front desk (No apparent... More 

Helpful?
Thank drdanielmacdonald
IbisCardiffGM, General Manager at Ibis Cardiff, responded to this review

I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on 02920 649250. Kind regards Marc Lock More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
With free WI-FI throughout, a 24 hour reception, the Ibis Cardiff hotel boasts an ideal location in the centre of the capital of Wales. Only 500 m from the railway station and 20 km from the airport, the hotel is just a few minutes walk from Cardiff Castle, the shops of Saint Mary Street and the Millennium Stadium. In order to get the best car park rates, please make sure that you come to the reception first (there is a lay-by area where you can leave your car), so that you can do the check in and leave your bags. We will then explain you how to get to the car park we recommend, at £5 for 24 hours, and it's just 3 minute walk from the hotel. ... more   less 

Additional Information about Ibis Cardiff

Address: Churchill Way, Cardiff CF10 2HA, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $57 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Cardiff 2*
Number of rooms: 102
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Also Known As:
Ibis Cardiff Hotel Cardiff
Cardiff Ibis
Ibis Cardiff Wales
Hotel Style:
#5 Green Hotel in Cardiff
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