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Clayton Hotel Cardiff

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St. Mary Street, Cardiff CF10 1GD Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (642)
360
Panoramas (7)
Room & Suite (473)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Clayton Hotel Cardiff
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 74 hotels in Cardiff
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Clayton Hotel Cardiff opened in May 2011. Clayton hotel Cardiff is a 4* city centre hotel located less than a minute walk from Cardiff Central Train Station & only a short walk from the Principality Stadium, St. David's Shopping centre & Cardiff Castle. Facilities at a glance: -216 air-conditioned guest rooms -Newly refurbished Clayton standard bedrooms -Free WiFi -4*Cardiff city centre Hotel -View Restaurant and Bar -7 conference rooms. - In-House Fitness Suite. Clayton Hotel are honoured to announce they were awarded 'Leisure , Hospitality & Retail Business of the Year 2018' - Cardiff Business Awards, Sponsored by FOR Cardiff.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Spanish, Greek and 3 more
2,995Reviews53Q+A100Room tips

Reviews

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Popular mentions
Niamh L wrote a review Aug 3
1 contribution
Would really recommend a visit to the Clayton hotel the staff we’re extremely accommodating, especially anto from the bar who was very helpful and friendly tried his best to facilitate us any way he could in these circumstances. The room was very spacious, very comfortable and also very clean. We had a lovely stay thanks to the staff.
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Date of stay: August 2020Trip type: Traveled as a couple
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Paradise787230 wrote a review Jul 2020
1 contribution
We stayed last night on a luxury lockdown package. If you have a spare night between now and Friday we would highly recommend it! Dinner, bed and breakfast with a bottle of prosecco for around £100 is an amazing deal. If you have concerns regarding Covid (and who hasn't) rest assured that the staff at this hotel are doing everything possible to keep you safe. Rooms are cleaned and sealed (ours was spotless), the staff are friendly and welcoming and it we couldn't recommend it any higher. Great work and many thanks to all the staff at the Clayton Hotel in Cardiff.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 1 week ago
Dear Paradise787230, Thank you so much for taking the time to leave a review with us, I am delighted to read that you enjoyed your stay with us and enjoyed our lock-down luxury package. It's great to read that you enjoyed our meal, prosecco and breakfast and found our rooms spotless. Thank you for taking the time to notice all the new procedures we have put in place to protect our staff and our guests. We hope to welcome you back soon. Kind regards, Amelia
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Green316 wrote a review Jul 2020
Swansea, United Kingdom61 contributions32 helpful votes
From booking my stay via email with Rebecca O’Neill to booking out the staff were both pleasant, accommodating and happy. They made the stay a worthwhile one. The rooms are quite standard but incredibly clean and well decorated. Food is fantastic and the breakfast options are pretty good also considering the restraints. Overall complete value for money and I’ll use the hotel again on family visits. Thank you all who I interacted with, you were a pleasure.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 1 week ago
Dear Green316, Thank you for taking the time to leave a review with us, I am delighted Rebecca was able to accommodate you during your booking process and that you found all of our staff pleasant and happy. It's great to read that you enjoyed our rooms, and food options. We look forward to welcoming you back again. Kind regards, Amelia Guest Relations Manager
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CaroleBee11 wrote a review Jul 2020
United Kingdom12 contributions3 helpful votes
I've stayed here quite a few times be aus sof the location, We booked a business suite, lovely room but the fridge was stinky with previous guests drinks left in there, and spills inside the fridge, with the current pandemic this was a bit of a put off to be honest.
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Date of stay: July 2020Trip type: Traveled with family
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Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 1 week ago
Dear Carole, Thank you for taking the time to leave a review with us, I would like to take this time to apologise that there was a drink in the fridge when you arrived at our hotel. I believe when our team were made aware of this we moved you to an alternative room straight away. I am so sorry again that this happened. I hope we can welcome you back again. Kind regards, Amelia Guest Relations Manager
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Valentina M. wrote a review Jul 2020
London, United Kingdom93 contributions16 helpful votes
I’ve stayed in this hotel last night and had an amazing stay! The staff is very polite and they guide you through the whole process of restrictions. The room had been sanitised and the door was sealed with appropriate signs.The room was very big and comfy and me and my partner booked the lockdown offer that included dinner and breakfast bags served in the room. They gave us a bottle of prosecco which was divine and we enjoyed the city view sipping it and eating delicious food. The treat is very cheap considering the posh building! It costs £95 only and includes stay, 2 course meal (big portions- 2 mains if there are 2 people), a bottle of prosecco and a breakfast bag (2bags if there are 2 people) served at the time you prefer. We will return for sure.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 2 weeks ago
Dear Valentinaind92, Thank you so much for taking the time to leave a review with us, I am delighted to read that you enjoyed your stay with us and noticed all the new procedures we have put in place for the safety for our guests and our staff during this time. Its lovely to read that you enjoyed your evening meal and bottle of prosecco with us. We look forward to welcoming you back soon. Kind regards, Amelia Guest Relations Manager
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Previous
PRICE RANGE
$61 - $156 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Clayton Hotel, Best Western Premier Collection
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
216
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Frequently Asked Questions about Clayton Hotel Cardiff
Which popular attractions are close to Clayton Hotel Cardiff?
Nearby attractions include Lab 22 (0.1 miles), Principality Stadium (0.3 miles), and Treetop Adventure Golf (0.2 miles).
What are some of the property amenities at Clayton Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Clayton Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clayton Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Clayton Hotel Cardiff?
Conveniently located restaurants include Lezzet Turkish Kitchen, Fresh the Baguette Bar, and Viva Brazil.
Are there opportunities to exercise at Clayton Hotel Cardiff?
Yes, guests have access to a fitness center during their stay.
Is Clayton Hotel Cardiff located near the city center?
Yes, it is 0.4 miles away from the center of Cardiff.
Are any cleaning services offered at Clayton Hotel Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Clayton Hotel Cardiff offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clayton Hotel Cardiff?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Polish, Greek, and Romanian.
Are there any historical sites close to Clayton Hotel Cardiff?
Many travelers enjoy visiting Insole Court (2.4 miles), St Lythans Burial Chamber (4.3 miles), and Mansion House (0.7 miles).