Clayton Hotel Cardiff
3,054 reviews
#5 of 74 Hotels in Cardiff
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St. Mary Street, Cardiff CF10 1GD Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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360
Panoramas (7) Room & Suite (495)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Clayton Hotel Cardiff
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#5 of 74 hotels in Cardiff
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Clayton Hotel Cardiff opened in May 2011. Clayton hotel Cardiff is a 4* city centre hotel located less than a minute walk from Cardiff Central Train Station & only a short walk from the Principality Stadium, St. David's Shopping centre & Cardiff Castle. Facilities at a glance: -216 air-conditioned guest rooms -Newly refurbished Clayton standard bedrooms -Free WiFi -4*Cardiff city centre Hotel -View Restaurant and Bar -7 conference rooms. - In-House Fitness Suite. Clayton Hotel are honoured to announce they were awarded 'Leisure , Hospitality & Retail Business of the Year 2018' - Cardiff Business Awards, Sponsored by FOR Cardiff.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Vending machine
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, French, Spanish, Greek and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
172Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
Contact
St. Mary Street, Cardiff CF10 1GD Wales
Getting there
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3,054Reviews55Q+A100Room tips
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Popular mentions
We stayed 2 consecutive weekends at the Clayton and we were not disappointed. Staff went above and beyond to make our stay safe and enjoyable. From the staff on Reception to the staff serving the meals everyone was so friendly and helpful. We had a meal in the restaurant, the presentation was fabulous and the meal was delicious. Breakfast was excellent , one weekend it was table service and the other weekend we were able to go to the buffet and get served, on both occasions breakfast was organised really well and the choice was great. I had the Chefs special and the Egg Royale was nicer than I have tasted in far more expensive hotels. For value for money the Clayton was exceptional.
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Date of stay: November 2020Trip type: Traveled with family
Helpful
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 2 weeks ago
Dear Loveanightawayortwo, Thank you for taking time to leave a review with us, I am delighted to read that you enjoyed your stay with us from the reception staff to our restaurant team. I have passed your fabulous feedback onto our chefs who are delighted to hear that you enjoyed our breakfast and especially our eggs royale. We hope to welcome you back again. Kind regards, Amelia Guest Relations Manager
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Stayed at this hotel over a two week period whilst working in Cardiff and can not find any faults. Genuinely friendly and helpful at all times, the rooms are spotless and the hotel is perfectly located for the city centre and train station. Lovely food, both breakfast and dinner with a good selection to suit all needs and tastes. Obviously, now for the new 'covid' review. The whole hotel has successfully managed social distancing throughout. The rooms are spotless and are cleaned and secured ready for your arrival. For those nervous travellers who are cautious about hotel stays in the current climate (obviously once lockdown is lifted!), rest assured this hotel has everything covered. Will stay again on my next visit to Cardiff.
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Date of stay: December 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 3 weeks ago
Dear Ffion, Thank you so much for such an amazing review, I am delighted to read that you chose to stay with us while working in Cardiff. I have passed your wonderful feedback onto our team and we are all very happy that you felt safe during your stay with us and noticed our new procedures during this pandemic. We look forward to welcoming you back again to Cardiff. Happy New Year! :) Many thanks, Amelia Guest Relations Manager
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Brilliant deal in a well located hotel. I loved my stay - hotel is clean, great location, really friendly and helpful staff. Room was spotlessly clean and I felt very safe staying there during this Covid outbreak. Great breakfast - very good choice and high quality. Would definitely return. Highly recommended. Excellent value.
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Date of stay: November 2020
Value
Rooms
Service
Helpful
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 3 weeks ago
Dear Gailb, Thank you for taking the time to leave a review with us, I am delighted to read that you enjoyed your stay with us and felt safe during this time. It's great that you found our hotel clean, great location with friendly and helpful staff. Here at Clayton Hotel Cardiff we take pride in our customer service and I am glad you got to experience what we have to offer. We hope to welcome you back soon. Happy New Year :) Kind regards, Amelia Guest Relation Manager
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We had a lovely stay in Clayton Hotel Cardiff, staff were all very friendly and attentive, rooms cleaned to a high standard with nothing out of place, also nice touch on outside room door ‘cleaned & sealed’ label, with COVID going around, it’s nice to put your mind at ease. We had planned a girls weekend away, even though all bars were closed and restaurants by 6pm we still made the most of it! Room service was also amazing👌🏼. Would recommend to friends and stay again when we visit Cardiff as location was perfect!
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Date of stay: December 2020Trip type: Traveled with friends
Helpful
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 3 weeks ago
Dear Christina, Thank you for taking the time to leave a review with us, I am delighted that you enjoyed your time with us for a girls weekend away! I have passed your wonderful feedback onto our team and we can't wait to welcome you back again soon. Happy New Year :) Kind regards, Amelia Guest Relations Manager
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This hotel is in a great location with lovely rooms and staff that can’t do enough for you even with the current COVID issues and with how stressful it must be for the staff they are courteous to the end. The breakfast was good too and the beds are nice and comfy would highly recommend this hotel and would defiantly stay here again
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Date of stay: December 2020Trip type: Traveled on business
Helpful
Response from Clayton Cardiff, Owner at Clayton Hotel Cardiff
Responded 3 weeks ago
Dear Madsteve82, Thank you for taking the time to leave a review with us, it's great to read that you enjoyed your stay with us and found noticed at Clayton Hotel Cardiff our guests and their safety are always our number 1 priority. I am delighted you enjoyed our breakfast and found our beds comfy! We can't wait to welcome you back. Happy New Year. Kind regards, Amelia Guest Relations Manager
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PRICE RANGE
$61 - $156 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Clayton Hotel, Best Western Premier Collection
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
216
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Claim Your Listing Frequently Asked Questions about Clayton Hotel Cardiff
Which popular attractions are close to Clayton Hotel Cardiff?
Nearby attractions include Lab 22 (0.1 miles), Principality Stadium (0.3 miles), and Retro Cardiff (0.08 miles).
What are some of the property amenities at Clayton Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Clayton Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clayton Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Clayton Hotel Cardiff?
Conveniently located restaurants include Fresh the Baguette Bar, Lezzet Turkish Kitchen, and The Coconut Tree Cardiff.
Are there opportunities to exercise at Clayton Hotel Cardiff?
Yes, guests have access to a fitness center during their stay.
Is Clayton Hotel Cardiff located near the city center?
Yes, it is 0.4 miles away from the center of Cardiff.
Are any cleaning services offered at Clayton Hotel Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Clayton Hotel Cardiff offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clayton Hotel Cardiff?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Polish, Greek, and Romanian.
Are there any historical sites close to Clayton Hotel Cardiff?
Many travelers enjoy visiting Insole Court (2.4 miles), St Lythans Burial Chamber (4.3 miles), and Mansion House (0.7 miles).