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Novotel Cardiff Centre

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Novotel Cardiff Centre
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1,814 Reviews from our TripAdvisor Community

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Showing 1,735: English reviews
Wakefield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent, all round service/hotel. Very polite and welcoming staff both at reception and in restaurant and bar. I left my swimming costume and goggles in hotel room and once notified of this the staff posted them to me and I received them the very next day! Thanks to all, you are amazing! Grandchildren really enjoyed the food, especially the pancake... More 

Helpful?
Thank Janma1950
Wellington, New Zealand
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Consistent with Novotel standards Though each Novotel has a few unique features of its own, there is an air of consistency across the hotel chain and the Cardiff Novotel fits the mould. Welcoming in this regard. Part of the hotel has been fitted into an old warehouse build several stories high with the remainder in a modern structure. The hotel... More 

Helpful?
Thank FreddyII
Epsom, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Arrived and was quickly checked in. Asked for a map and receptionist gave directions and recommendations for a place to eat. Room clean. Bathroom had bath and also separate shower. Only 2 pillows. Rang housekeeping and 2 more pillow arrived within minutes. Once home husband rang hotel to let them know I had left a skirt in wardrobe. Was put... More 

Helpful?
Thank Sharon m
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am delighted that you enjoyed 'excellent customer service' and that we were able to assist in reuniting your with your left item. It is our hope that we may be able to welcome you back again very soon. Kind regards Chris Jones More 

Guildford, United Kingdom
Level Contributor
133 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent a night here with my teenage son. The location is very convenient, about 5 mins from the centre & 20 mins walk from Cardiff Bay. Car parking is first-come first -served, but there's lots available and parking was never a problem during our stay. We arrived early at about 10:45 but they had a room ready for us which... More 

Helpful?
Thank Richard S
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and feedback. I am pleased that you and your son enjoyed your stay with us and hope that we may have an opportunity to welcome you back in the near future. Kind regards Chris Jones More 

London, UK
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited with our 3 and 7 year old sons, the pool is nice, remember though that it closes for kids at 7pm with last entry at 6:15pm. Restaurant good as well as breakfast. Staff were friendly, the room was clean and comfortable. Would stay there again.

Helpful?
1 Thank Daveple
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent rating. I am delighted that you had a pleasant stay at the Novotel Cardiff Centre and that you enjoyed the services and facilities that the Hotel has to offer. I hope that I may have the opportunity to welcome you back again in the future. Kind regards Chris Jones More 

Swansea County, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

Would have quite easily bumped this up to a 4* if the parking prices weren't so ridiculous. Also indoor pool isn't heated but on the flip side was upgraded from a standard to superior room at no extra charge. By all means visit but park elsewhere.

Helpful?
Thank Craig R
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback. I am sorry to understand that your overall enjoyment was affected by the parking charges. Parking charges apply to many other City Hotels of similar standard. I note your comment about the indoor pool, which is heated and is consistently regulated to 30 degrees. It is our hope that should we have an opportunity to... More 

Bangor, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Housed in an old warehouse, this hotel provides great exploring interest for kids and the young at heart. Access to some bedroom corridors is over glass-sided bridges and there are a couple of glass fronted lifts which provide a view of industrial Cardiff. In an alcove just off reception kids have access to a small play area whilst adults could... More 

Helpful?
Thank annarN4956XP
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay with us and that the layout of the building, room, dining arrangements, bathroom and location were highlights for you. I hope that you may choose to return to the Novotel Cardiff Centre again in the near future. Kind regards Chris Jones More 

neath
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for one night for my sons 12th birthday. Room was fine we were on the second floor facing the Bay. Went for breakfast at about 9.30, they had to move a table for us to put 2 together as it was very busy. People coming in just after us did have to wait for a table but it didn't... More 

Helpful?
Thank vickyw21
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review and rating. I am delighted that you had a pleasant stay at the Novotel Cardiff Centre and that you enjoyed the services and facilities that the Hotel has to offer. I hope that I may have the opportunity to welcome you and your family back again in the future. Kind regards Chris Jones More 

Manchester, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

My family and I visited Cardiff for the first time and chose this hotel to stay based on the reputation of the chain. After we had booked I received a glowing report from a family friend regarding this Hotel. Thus I was looking forward to my stay. I must say I was not disappointed. I had two niggles on my... More 

Helpful?
Thank deb_ra24
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay and recommendation. I am pleased that you enjoyed your visit overall and I will share all your comments with the team. I am sure that Adrian and Mathilde will be delighted. It is our hope that we may be able to wwelcome you and your family back again very... More 

Level Contributor
68 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed in Novotel Cardiff for a night while touring the Great Britain. It is a modern hotel with tastefully decorated lobby and interior. It is on a walking distance to the city centre and metro. Rooms were spacious with comfortable beds; linens were spotless, lighting was soothing. Breakfast was awesome. People in the front desk were very helpful.

Helpful?
Thank Satyajit B
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback. I am pleased to understand that your stop off in Cardiff was a pleasant one and that you enjoyed the services and facilities of the Novotel Cardiff Centre. Should we have an opportunity to welcome you back, we hope that you will enjoy another positive experience. Kind regards Chris Jones More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $89 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#5 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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