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Travelodge Cardiff Central Queen Street

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Travelodge Cardiff Central Queen Street
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343 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Bristol, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here the night before our daughter's graduation at St David's hall. We would have preferred to book the Premier Inn at the bay, but our daughter needed to to begin the town centre early so we opted to stay in the city centre. We were glad to be given a room that was towards the... More 

Helpful?
Thank clarewolf
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your review and we are sincerely sorry for the disturbance you experienced during your stay. Whilst we do ensure that a member of staff patrols the corridors in the later hours and we do request that guests observe reasonable noise levels, we do apologise that these measures were not enough to make your stay more comfortable. Please... More 

Neath Port Talbot, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Perfectly situated in the centre of Cardiff city for access to all amenities, bars and restaurants. Typically basic rooms-King size beds with no air con. Mattress not the most comfortable but pillows were medium/firm and four available. I feel Travelodge offer reasonable priced rooms on a weekday, however on a weekend charge a substantial amount more for the same basic... More 

Review collected in partnership with Travelodge

Helpful?
Thank Carriela359
TravelodgeUK, Shannon from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your review.We aim to provide an enjoyable stay for all of our guests. We really appreciate your feedback and we hope you stay with us again soon. More 

England, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

My wife and I wanted to stay overnight in Cardiff city centre to attend a graduation ceremony the following morning at 9.30 a.m. We decided to book at Travelodge The Friary which was a short walk to St. David`s Hall. We found the hotel to be centrally positioned, very clean and very quiet for a city centre hotel. We thought... More 

Helpful?
Thank den632015
TravelodgeUK, Shannon from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

We would like to thank you for taking the time to share your experience. We are so pleased to hear that you were happy with the location of the Hotel and that your overall experience was a positive one. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again... More 

Cowbridge, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Very central in Cardiff. Good double glazing. No air conditioning but a fan was provided. Stuffy on a hot day. Small room. Clean and tidy. Great for a night out. Staff very friendly and helpful. Would stay again.

Review collected in partnership with Travelodge

Helpful?
Thank LisaDoe
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your feedback. It’s great that you found the staff to be friendly during your stay and that you were happy with the location of the hotel. We aim to provide a comfortable experience for all of our guests and I am sorry that this was not the case on this occasion. Not all of our hotels have... More 

Leeds
1 review
4 of 5 stars Reviewed 1 week ago

Enjoyable stay, good location near Cardiff Castle and all the shops, bars & restaurants. The staff were very friendly and helpful.Room was very clean and comfortable, great shower. Breakfast was lovely, couldn't fault it. Would book again.

Review collected in partnership with Travelodge

Helpful?
Thank 243elainel
TravelodgeUK, Remy from the Social Media Team at Travelodge Cardiff Central Queen Street, responded to this review

We're so pleased to learn that you enjoyed your recent stay with us at our Cardiff Central Queen Street Travelodge and we would like to thank you for sharing your experience with us. We aim to provide an enjoyable stay for all of our guests and we are so pleased to hear this has been achieved. We can assure you... More 

Stroud, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

This Travelodge is central and seemed good value for money until we discovered that the lack of ventilation in the room and build up of heat made it quite impossible to sleep. The reception staff were at best indifferent.

Review collected in partnership with Travelodge

Helpful?
Thank IanR6
TravelodgeUK, Niki from The Social Media Team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your review. We aim to provide a comfortable experience for all of our guests and I am sorry that this was not the case on this occasion. Not all of our hotels have air conditioning, however we are taking steps to ensure that the rooms are kept as cool as possible by providing fans and other measures... More 

Travelers are raving about these Cardiff hotels

Ebbw Vale, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

beds and pillows were hard, rooms very hot, could not open windows because of live lounge in same street, could hear loud music clearly even though windows shut, music didn't stop until 4am. very unhappy with my stay.

Review collected in partnership with Travelodge

Helpful?
Thank Simon D
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your review of our Cardiff Central Queen Street Hotel. We are sorry to hear that the external noise and the temperature of your room has affected the comfort of your stay. Where possible, our room are provided with fans and we are taking measures to ensure our rooms are cooler. In any case we would like to... More 

Newport Isle of Wight
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was stuffy on arrival, but when you opened the window as much as it would open you got the noise off the Live Lounge opposite (open to 4 am). The windows when shut provided good sound insulation, but of course you then had no ventilation. Aircon would have been welcome. Not stayed in a travelodge before: itis noticeably... More 

Helpful?
Thank Carisbr00ke
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for your feedback. Your comments are greatly appreciated. We are sorry to learn that external noise and the heat has affected the comfort of your stay at our Cardiff Central Queen Street Travelodge. Whilst we have taken measures to help reduce the impact on our guests, we do apologise that on this occasion you did not receive the... More 

Bath, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Arrived for an early check in and was dealt with no problem. Whilst discussing my booking I mentioned I was late checkout when the staff moaned I hate late checkouts, making me feel very uneasy. On the day of checkout staff entered my room without knocking and said I should have already checked out. I then had to explain to... More 

Review collected in partnership with Travelodge

Helpful?
Thank Djohn110994
TravelodgeUK, Nicolas from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

Thank you for taking the time to share your review. We wish for our customers to enjoy their hotel experience, so we are sorry to hear that you were not positively impressed by your last stay in our Cardiff Central Queen Street hotel. It’s important that our team provide a fantastic service to our customers and remain professional at all... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Travelodge have much to learn about housekeeping. The bathroom sink suffered a blocked trap which needed cleaning. More thorough vacuuming of the carpet in the room would improve things. The cutlery was far from clean at breakfast.

Helpful?
Thank rowlie42
TravelodgeUK, Shannon from the Social Media team at Travelodge Cardiff Central Queen Street, responded to this review

We apologise for the issues you experienced during your stay with us and we would like to look into this further for you. May we kindly request you contact us via our website so our customer service team can investigate your comments. Thank you again for posting your comments and we hope to hear from you soon. More 

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Amenities

Highlights
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms

Additional Information about Travelodge Cardiff Central Queen Street

Address: The Friary off Queen Street, Cardiff CF10 2RG, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $54 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travelodge Cardiff Central Queen Street 3*
Number of rooms: 5
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Also Known As:
Travelodge Cardiff Central Queen Street Hotel Cardiff
Travelodge Cardiff Central Queen Street Wales
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