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Copthorne Hotel Cardiff-Caerdydd

Traveler (361)
360
Panoramas (21)
Room & Suite (203)

About

#32 of 73 hotels in Cardiff
Location
Cleanliness
Service
Value
Lakeside hotel situated 4 miles from city center or train station.
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Property amenities
Room service
Pool
Free parking
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range

Location

Full view
Contact
Culverhouse Cross Copthorne Way, Cardiff CF5 6DH Wales
Getting there
Cardiff-Wales Airport6 mi
Bristol Airport25 mi
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1,365Reviews
20Q+A
100Room tips
Traveler rating
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  • 69
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Popular mentions
Stayed for 1 night as birthday treat for partner. Nice reception and spacious room. Had bar meal during football but nice atmosphere. Will love to come back when weather is better as outside area very nice to sit and have drink. All staff very friendly. Will come back soon we
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I stayed here for one night on a business trip. On booking the hotel looked good from the outside and the amenities looked great. Location was great too. Arrived and was sent to the first floor, which is actually downstairs! On exiting the lift I arrived into a lobby for a
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Easy access to hotel and looked good from outside and internal fittings. Shame staff service was poor with minor exceptions. breakfast was watered orange juice, food trays not filled and lack of food choices and no staff go ask. Did want to eat in, but poor service earlier for a
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Good location to meet up with family and very close to Cardiff Bay! Nice clean hotel with friendly and helpful staff. Even allowing for dogs is a great bonus. Will come here again! The hotel is starting to show its age though. When we all have so many electronic devices, phone x
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Response from Unders79, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded 4 days ago
Thank you for your review and feedback, I'm pleased you enjoyed your stay. Best wishes, Ben Underwood | General Manager.
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Rooms require updating as I expected to see all mod cons, saying that, the beds are the size of a football pitch, the room was spotless and the staff are really friendly. I look forward to booking are next stay 👍
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Response from Unders79, General Manager at Copthorne Hotel Cardiff-Caerdydd
Responded 1 week ago
Thank you for your review and feedback. My team and I are pleased you enjoyed your stay. Please let me know next time you're staying and I'll try to get you into our "concept room" on which we aim to base our rooms going forward. I'd appreciate your feedback re the "mod-cons". Best wishes, Ben Underwood | General Manager.
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PRICE RANGE
$71 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
copthorne hotel cardiff
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
219
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