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Cardiff Marriott Hotel

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Traveler (253)
Room & Suite (176)
Dining (35)
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Overview
  • Excellent34%
  • Very good41%
  • Average16%
  • Poor6%
  • Terrible3%
Travelers talk about
“car park”(148 reviews)
“mill lane”(36 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,561)
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1,522 results
Traveler rating
524
598
252
101
47
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Time of year
LanguageEnglish
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524
598
252
101
47
Show reviews that mention
All reviewscar parkmill lanethe executive loungecity centreone way systemtrain stationbars and restaurantsjohn lewistwo double bedsbit datedhigh floorlocation is excellentleisure facilitiespublic areasper nightreception stafffew minutes walk
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1 - 5 of 1,522 reviews
Reviewed today

We were from overseas travelling around the UK for a month, usually staying in new accommodation every day. On arrival to the room it is was quite hot in addition to the warm day outside. We rang reception to report the problem and a technician...More

Thank JeanLatch
Reviewed 2 days ago

Booked this hotel for location when watching a show, staff friendly rooms were clean but nothing special, bar is expensive. Breakfast was nice, a good variety of things to choose from and is all you can eat. Check in was bit slow. I’d stay again...More

Thank Rachael E
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded today

Dear Rachael E, Thank you for writing a review of you stay with us. It is wonderful to hear that you found our staff friendly, you enjoyed the breakfast and the location was right for you. I'm sorry to read that check in was a...More

Reviewed 2 days ago

Access to this parking is a nightmare despite detailed information from the hotel. I followed the signs as per email from hotel and came down Bute Street and onto Custom House Street. I've just received a penalty notice for driving in a bus lane. Extremely...More

Thank NFDA
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded today

Dear NFDA, I'm sorry to read that you found it difficult to gain access to our car park. We worked with the council last year and had several brown signs put in place to direct guests to our hotel. There is one on Bute Terrace...More

Reviewed 2 days ago

Generally a decent hotel with great staff. Looks pretty uninspiring from the outside but much nicer inside. Its in a good location for the town centre where there are a ton of good places to eat and drink. The night life of Cardiff is pretty...More

Thank Jimmski
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded today

Dear Jimmski, Thank you for taking the time to write a review about your most recent stay. I'm very pleased to read you had a pleasant stay overall, I will be sure to share all your comments with the correct departments. Unfortunately with the prime...More

Reviewed 3 days ago via mobile

Rooms very dated ours was clean. Bathroom had mouldy grouting. The health club is seriously tired and quite grubby. Even Butlins is cleaner. Really quite disappointed as you charge the earth. Great location. Staff really friendly. Restaurant was nice for breakfast. Just so so average...More

Thank Melissa M
Response from Guest Relations C, Guest Relations Manager at Cardiff Marriott HotelResponded today

Dear Melissa M, Thank you for your review of your recent stay. We aim to provide the highest standards and we're sorry we didn't meet your expectations on this occasion. I have shared your comments with the relevant departments to look into and make the...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$108 - $402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cardiff
#12 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
Room types
Non-Smoking Rooms
Details
Price range
$108 - $402 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cardiff
#12 Luxury Hotel in Cardiff
#13 Romantic Hotel in Cardiff
#17 Business Hotel in Cardiff
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (253)
Room & Suite (176)
Dining (35)
Pool & Beach (1)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
wales2g0
May 9, 2018|
AnswerShow all 2 answers
Response from jurajfox | Reviewed this property |
Make sure you grab the welsh cakes in the afternoon!
0
Votes
Lily B
March 19, 2018|
AnswerShow all 2 answers
Response from Mike P | Reviewed this property |
Yes there is behind reception and it is free.
1
Vote
Sophie B
May 12, 2017|
Answer
Response from Guest Relations C | Property representative |
Hello Sophie B, Thank you for taking the time to message us in regards to your dietary requirements, we do have gluten free bread, cereals and also sausages however unfortunately our hash browns are not gluten-free. We do... More
0
Votes
Room Tips
"Don't drive there unless you want a penalty charge!"
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"At weekends ask for a room at the back of the hotel where it's much more quiet and you won't get..."
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"Best views from the upper rooms. We were on the 10th Floor!!"
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"It's down to personal choice."
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