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Holiday Inn Express Cardiff Bay

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#15 of 76 Hotels in Cardiff
Certificate of Excellence
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Holiday Inn Express Cardiff Bay
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715 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Pembrokeshire, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed here with my three children in August, and will certainly stay here again. Nothing was too much trouble for the staff who went out of their way to be efficient and friendly. The general manager, who we met as we checked out was obviously a good role model for her staff, as she was eloquent and efficient, and... More 

Helpful?
Thank henllan
Birmingham
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

You know exactly what your going to get from this brand it's a sure bet almost every time. This one is halfway between Cardiff bay and Cardiff city centre , clean and with its own car park it over looks one of the canal inlets and is behind the council offices .with easy access by car if you don't feel... More 

Helpful?
Thank Kevin O
Swansea, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel very clean and the staff were outstanding I would definitely stay there again. Its close to a range of cafes bars and excellent restaurants .also they have a park and ride close by which takes you to the city centre also techniques is also just down the road which is an excellent day out for children.

Helpful?
Thank mazza148
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear mazza148 Thank you so much for your fantastic review and we look forward to seeing you again the next time you are planning to visit Cardiff. Kind Regards Karen Matthews General Manager More 

London, United Kingdom
Level Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As others have mentioned, the staff here are very friendly, probably the most friendly of any of the Holiday Inns that we have stayed in (quite a few). We did have some negative experiences here, though. We have never once asked to move rooms at a hotel before, but our first time was here when we saw the state of... More 

Helpful?
Thank worstinshow
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear worstinshow Many thanks for taking the time to review your recent stay with us and for your valuable feedback. I have of course already addressed the shower which I agree should not have been in that condition - and I am pleased that the team were able to move you. Although we have regular services on our air conditioning... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights for a work related trip. It is close to the city centre, about 20mins walk, for dinner on the first night. The hotel is very pleasant & clean. All the staff were very well presented, friendly & helpful. The price of the room also includes breakfast from cereals to sausages & eggs. The room was... More 

Helpful?
Thank Warren D
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Warren D Many thanks for your fab review - it's great to hear that you enjoyed your time even though you were working! We look forward to welcoming you back again soon. Kind Regards Karen Matthews General Manager More 

Lymington, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel was very conveniently located for our trip to the millennium centre and Cardiff bay. Lovely bar with a view and breakfast was good. Slight issue with toilet which was fixed quickly and we were given a discount for the inconvenience. Will definitely stay again. Staff were so happy and friendly and made every effort to ensure our stay... More 

Helpful?
Thank Irenelarge
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Irenelarge Thank you for your fab review and again apologies for the maintenance issue which we had, but pleased that we were able to resolve this for you. We look forward to welcoming you and your family back again soon! Kind Regards Karen Matthews General Manager More 

London, United Kingdom
Level Contributor
88 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros; Comfy bed, great location, A** staff, clean rooms, Cons; Parking charges I don't like it when Holiday Inn's charge for parking, I think it's a bit cheeky and I would have been annoyed had I payed the same price for a more centrally located hotel that didn't charge for parking but thats the only bad bit. Staff here were... More 

Helpful?
Thank L1220
London
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Exactly what was expected, agree with previous comments about parking charges, although we were aware of this in advance we noticed that some were parking outside the car park to avoid charges, as this is a largely residential area would be neighbourly to drop the charge or incorporate in room charge. Easy walk to both bay for restaurants etc. and... More 

Helpful?
Thank Happybunnies3
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Happybunnies3 Many thanks for taking the time to review your stay and I'm pleased to hear that our location fitted in with your plans while in Cardiff. We hope to welcome you back again soon. Kind Regards Karen Matthews General Manager More 

wales
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel a few times now,in between the bay and city centre . Good value,nice rooms and decent breakfast.Would stay there again!Only real downside was you have to pay for parking on top.Short walk along the river and your down by the Millenium Centre and the restaurants on the bay

Helpful?
Thank leadop
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear leadop Many thanks for your lovely review. As you mentioned, there is an additional charge for parking, which is something we have had in place for a number of years - but we do try to keep this value for money for our guests. We look forward to seeing you again soon! Kind Regards Karen Matthews General Manager More 

Glasgow, United Kingdom
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights to explore Cardiff, the hotel is ideally situated to walk to the town centre about 15-20 minutes and about 10 minutes to the Bay Area. Booking In was easy and the receptionist was helpful with maps & suggestions to explore Cardiff our room was situated on the 2nd floor, the room was clean but a... More 

Helpful?
Thank jedi42
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear jedi42 Thank you for taking the time to review your recent stay with us and for your valuable feedback. I'm glad to hear that you found us to be a great base while you explored the local area and do hope that we will have the opportunity of welcoming you back the next time you are visiting Cardiff. Kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $81 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#19 Romantic Hotel in Cardiff
#19 Business Hotel in Cardiff
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