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Hilton Cardiff

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#11 of 75 Hotels in Cardiff
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hilton Cardiff
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2,709 Reviews from our TripAdvisor Community

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Showing 2,653: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed in the hotel for 2 nights to do some concentrated Christmas shopping! Not a huge room but very comfortable and lovely bathroom. Visited the spa for a couple of treatments and used the pool etc which were all very clean and well maintained. All staff in the hotel were friendly and helpful and efficient and I definitely felt...

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Thank Marisa T
Pembrokeshire, United Kingdom
Reviewed 2 days ago NEW

One night away from home, work and everyday life couldn't have been easier by booking the Hilton Hotel. Concierge parking, online check-in the night before, fast efficient service and efficient ,multi-cultural , pleasant staff that were an absolute pleasure to deal with and talk too. Such a busy day in Cardiff with lots going on but all the staff were...

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Thank debbie l
Cardiff, United Kingdom
Reviewed 2 days ago NEW

I was recently a guest at a celebratory afternoon tea. The actual food was good, but it was served in a most bizarre way. Normally you get a three tiered china plate which holds the sandwiches, scones and cakes. Its triangular outline means that can see around it. Here at the Cardiff Hilton they served it in a dark wooden...

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Thank crinkleyrose
Cardiff
Reviewed 5 days ago NEW

Recommend executive king size rooms. Bathroom has separate bath and shower which is very handy when two of you are trying to get ready for a night out. This hotel holds a central position with easy access to night life and shopping. Executive lounge is on 7 th floor - only downside is that it was full but we were...

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Thank GeorginaFarrell
London, United Kingdom
Reviewed 6 days ago NEW

Not the best Hilton I've stayed in. Great location easy access into town however executive rooms are basic and over priced. If your going to stay here don't bother paying extra for the upgrade rooms, it really isn't worth it.

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Thank rob1975974
Reviewed 6 days ago NEW

This is the hotel to stop in when in Cardiff. Its location opposite the Castle is ideal, and is very close to the shopping centre and the Millennium stadium. Great rooms with all that you require. I slept well, bed is comfortable. On site parking is available which is important in a city centre. All the staff are very helpful....

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Thank G6712TLnicolac
Pembroke, United Kingdom
Reviewed 6 days ago NEW

Booked this hotel for a friend's 50th Birthday celebration as a gift. Requested two rooms close together in a quiet part of the hotel when booking. Arrived to find a lovely surprise cake for our friend but it went down hill from there. Two rooms as requested close together on 3rd floor balcony overlooking the main function area and bar....

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Thank gbrown71
Reviewed 1 week ago NEWvia mobile

What can I say, the team here are fantastic, always going that extra mile. Even in the executive lounge, as a gluten intolerant I thought, "oh well I'll have some veg sticks and peanuts", no, the lovely host went and retrieved a bunch of edible food from the kitchen for me. This kind of service runs throughout the hotel. Amazing!!

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Thank Duncan C
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Duncan C, Thank you for your review. I am so happy to read that you enjoyed your stay here with us in Cardiff and I am so pleased that our executive host was able to assist with some gluten free options. I do hope to have the opportunity of welcoming you back soon. Kind regards Marie Fagan General Manager

Wrexham County, United Kingdom
Reviewed 1 week ago

+ location is excellent right by the castle, shopping centre and within a short walk to the principality stadium + rooms are really well appointed + breakfast great choice and chef was very attentive + concierge was lovely who valet parked our car - service from bar was not so attentive and felt like it was too much trouble so...

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Thank Micksterkz
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Micksterkz, A big thank you for your review. Your very kind feedback regarding our location, room, breakfast and service from the team was a pleasure to read and I am thrilled your enjoyed your stay. Please do come back and visit us again soon. Kind regards Marie Fagan General Manager

Cardiff, United Kingdom
Reviewed 1 week ago

Lovely rooms and great service in this ideally located hotel makes a great base for exploring Cardiff city. We took advantage of their gym, swimming pool and executive lounge and were so pleased that we did. Really felt that we made the most of this hotel. Staff very friendly and helpful and really enhanced our stay. There's even a Costa...

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Thank marktT1840RN
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear marktT1840RN, I would like to thank you for taking the time to share your experience. I am so pleased that you enjoyed your visit to Cardiff and were able to take advantage and enjoy both the swimming pool and the executive lounge during your stay and that the service from the team enhanced your stay. I do hope to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Location: United Kingdom > Wales > South Wales > Cardiff
Price Range: $97 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Priceline, HotelTravel.com, Orbitz, Travelocity, Odigeo and Agoda so you can book your Hilton Cardiff reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales
Hotel Style:
#2 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Cardiff staff and other travelers.
15 questions
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See all questions (15)

Questions? Get answers from Hilton Cardiff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“These questions do not apply as I only went there for afternoon tea.”
 of 5 bubbles crinkleyrose, 2 days ago | Read review
“Recommend Executive room - located on 6th or 7th Floor”
 of 5 bubbles GeorginaFarrell, 5 days ago | Read review
“Avoid room 332 and 333 and all similar positioned rooms on above floors”
 of 5 bubbles gbrown71, 6 days ago | Read review
“All rooms are classy”
 of 5 bubbles duncanevs, 2 weeks ago | Read review
“Request room facing castle upon booking”
 of 5 bubbles joannecardona, 4 weeks ago | Read review
5 of 5
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