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Hotel Indigo Cardiff, an IHG hotel

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4 Dominions Arcade Queen Street, Cardiff CF10 2AR Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$104
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Free cancellation until 03/24/22
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$98
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Free cancellation until 03/24/22
Expedia.com$111
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getaroom.com$124
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (725)
Room & Suite (247)
Dining (61)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Cardiff, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Hotel Indigo® Cardiff, where bespoke design meets classic Welsh heritage. Our boutique bedrooms reflect our vibrant city, with the themes ‘Made in Wales’, ‘Welsh Industry’ and ‘Music’ embodied in local art and natural materials. Many also offer wonderful views of the Cardiff skyline, and they all have free Wi-Fi and invigorating rainfall showers. Moments from our front door you can sing along with the fans at the home of Welsh rugby, explore the historic Cardiff Castle with its fairy tale towers, or rock out to that famous local music at the Motorpoint Arena. Our fully equipped fitness suite will keep you on your toes, and after a day of discovery our rooftop Marco Pierre White Steakhouse, Bar & Grill is the perfect place to relax, with a mouth-watering classic British menu, private dining and not to mention a fabulous roof terrace.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Taxi service
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Rooftop bar
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Telephone
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, French, Polish
863Reviews27Q+A87Room tips
Traveler rating
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Popular mentions
DJSheps wrote a review Yesterday
Reading, United Kingdom17 contributions17 helpful votes
We booked for Stereophonics who cancelled. They did offer to move the date but we made a weekend of it. Wonderful hotel. Weird entrance that might have you doubting the booking but great inside. Wonderful breakfast included. Parking available just 2 streets away.
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Date of stay: December 2021Trip type: Traveled as a couple
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Bal HP wrote a review Jan 21
Redhill, United Kingdom4 contributions3 helpful votes
Such a cool hotel. Brilliantly funky rooms, but the best bit has been: - the reception team, especially Robyn and Rosa who went the extra mile every time and - the breakfast team, with a great service and really good quality food. It is a great place to stay!
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Date of stay: January 2022Trip type: Traveled on business
Room Tip: Parking in NCP within 50 yards. Loads of Restaurants nearby
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Response from Reception Hotel Indigo , Owner at Hotel Indigo Cardiff, an IHG hotel
Responded 3 days ago
Good morning Bal! I do hope you are well! We love having you stay here with us and you are always such a pleasure to serve. We will always do our best to look after you and all that come to stay as best we can. Thankyou so much for your review. It is appreciated immensely. We shall see you very soon. Rose @Reception
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Richard_Tenby wrote a review Jan 13
Tenby, United Kingdom17 contributions17 helpful votes
A well needed night away in Cardiff on Wednesday this week. Greeted by Rose on reception who quite honestly was a breath of fresh air and a massive asset to your hotel (I speak as a current hotel owner and as someone who has been in the industry for 35 years and has been a General Manager of numerous chain and private hotels). We were allocated Room 328 which was very well appointed but we did have an issue with the lights due to the 'card holder' being broken so the lights did not stay on. When I spoke to Rose she reassured me that she would immediately check and move our room is necessary - we were just heading out for a meal and she telephoned and left a message saying that we had been moved to Room 305 for when we returned. The room was excellent with the only issue being that there were dirty coffee pods still in the machine and no Breakfast Tea in the room and the large mugs did not fit under the coffee machine. We used the Bar on the 6th floor with our complimentary drink vouchers provided to us and enjoyed our Breakfast the following morning (apart from the grilled tomatoes which were undercooked). All the staff we came into contact with were efficient but a special mention to ROSE who is not only efficient but an amazing human being. Thank you for looking after us so well and we look forward to a return visit when we are able to get away next. Kind Regards Richard & Lisa Slate
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: Both the rooms we saw were on the 3rd floor and both very well appointed
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Response from Reception Hotel Indigo , Owner at Hotel Indigo Cardiff, an IHG hotel
Responded 1 week ago
Shwmae! Thank you for such a lovely review, we will pass all of your comments on to the relevant teams, especially Rose! We hope to see you again soon.
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Lisa C wrote a review Jan 12
71 contributions69 helpful votes
We have just returned from a 1 night stay, we started in room 315. Room was clean, warm and well appointed -tea and coffee making facilities, ironing board, TV, wonderful shower- great smelling toiletries. Hotel is central for shopping , restaurants and bars,and the castle is a few minutes walk. NCP carpark is lees than 3mins walk, and we got a £9 discount at the hotel. All staff we met were polite and friendly, special call out to Rose on reception, who is happy and professional, clearing up an issue on our bill quickly and efficiently. Looking forward to returning again, possible late Autumn for some Christmas shopping !!!!
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Date of stay: January 2022
Rooms
Location
Service
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Response from Rose Blossom, Owner at Hotel Indigo Cardiff, an IHG hotel
Responded 1 week ago
Hi! Thanks for a lovely review. We hope to welcome you back soon!
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Gflea2009 wrote a review Jan 8
6 contributions
+1
When we arrived we were amazed by the Welsh themed decoration. Rose behind reception was so friendly and offered us a drinks voucher when she found out we were away for “mami and dadi night off”. She was very helpful and offered money off the parking if we had parked in Greyfriars, this was unfortunately closed the day we visited. But we had the drinks vouchers so we were more than happy. The Welsh theme was amazing throughout the hotel and the room we had was clean and so welcoming and comfy. The industrial style is completely to our taste. The in room amenities were fab including a fridge, iron and bathrobes!! The bathroom was full of character. The shower was very good with good pressure abs easy to us. Can even listen the the radio in the bathroom. The toiletries provided are also Welsh and smell amazing. We had our drinks in the bar where the staff were friendly and atmosphere was good so we stayed for another. Breakfast was FANTASTIC. The staff were very friendly and cheerful, which is lovely first thing in the morning. The menu had everything you could possibly want and the continental selection was extensive. The staff on checkout continued the fabulous service. We said if we didn’t have to get back to pick up our son we would have tried to book in for another night. Already looking to book for my husbands birthday in February! Thank you! We have worked in the NHS throughout the pandemic and can completely appreciate the pressure hospitality must be under with isolation/sickness abs the continually changing rules. If there were any issues of this kind as mentioned in other reviews we did not realise. Our stay was seamless and we would like to thank all the staff that made it so.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Rose Blossom, Owner at Hotel Indigo Cardiff, an IHG hotel
Responded 2 weeks ago
Hellooo!!! I am super super happy you had a lovely stay! It was my pleasure checking you in! We shall hopefully see you in the future. If there is anything you need, give myself or our super team a call on Reception on 02920 102 710. Take care and see you real soon! Rose @ Reception
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PRICE RANGE
$97 - $219 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
122
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Frequently Asked Questions about Hotel Indigo Cardiff, an IHG hotel
Which popular attractions are close to Hotel Indigo Cardiff, an IHG hotel?
Nearby attractions include Escape Rooms Cardiff (0.2 miles), Escape Reality (0.09 miles), and The Bootlegger (0.2 miles).
What are some of the property amenities at Hotel Indigo Cardiff, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Indigo Cardiff, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo Cardiff, an IHG hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Indigo Cardiff, an IHG hotel?
Conveniently located restaurants include Bigmoose Coffee Company, Brodies Coffee Co, and Fresh the Baguette Bar.
Are there opportunities to exercise at Hotel Indigo Cardiff, an IHG hotel?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Cardiff, an IHG hotel located near the city center?
Yes, it is 0.4 miles away from the center of Cardiff.
Are any cleaning services offered at Hotel Indigo Cardiff, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo Cardiff, an IHG hotel?
The staff speaks multiple languages, including English, French, and Polish.
Are there any historical sites close to Hotel Indigo Cardiff, an IHG hotel?
Many travelers enjoy visiting Insole Court (2.2 miles), St Lythans Burial Chamber (4.4 miles), and Mansion House (0.4 miles).
Is Hotel Indigo Cardiff, an IHG hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.