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Premier Inn Caerphilly (Corbetts Lane) Hotel

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Premier Inn Caerphilly (Corbetts Lane) Hotel
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399 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Caerphilly (Corbetts Lane) Hotel
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Showing 394: English reviews
Sutton in Craven
Reviewed September 20, 2015

I like Premier Inns. The rooms are always comfortable, acceptably clean and well equipped. The staff are always extremely friendly and helpful. This one is no different. Unfortunately there is no bar or restaurant. There is a Toby Carvery across the car park but frankly I'd prefer to go hungry (see separate review). It's OK for a quick drink I'd...

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Helpful?
1Thank OldGrumps
Stephanie D, Manager at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

I am extremely pleased, that you found our hotel comfortable, and all our staff extremely helpful. The Toby Carvery located next door, is not owned by Whitbread, but we thank you for letting us know and do pass on all comments to their management team. We look forward to welcoming you back soon.

Plymouth, United Kingdom
Reviewed September 15, 2015

The room was great. The staff were great. When we wanted a taxi number they phoned for us without us asking. They supplied extra milk for us . The receptionist was lovely nothing was too much trouble. When I had lost something on returning home they checked and then asked the room cleaner to make sure then phoned me back....

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1Thank Susan L
Stephanie D, Manager at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

Thank you for taking the time to review our Hotel. I am extremely pleased, that you found our hotel comfortable, and all our staff extremely helpful. Thank you for all your kind comments, we do take pride in the service we provide all our guests. We look forward to welcoming you back soon.

Luton, United Kingdom
Reviewed September 14, 2015

No lift to higher floors. Vending machine broken. Kicked out of rooms even though we booked late check out. Staff were rude and locked us out of the room in pj's at 12. Spiders in room and hairs in the bath

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Thank julieann180
WhitbreadHotels, Online Customer Service at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards. We...

Nottingham, United Kingdom
Reviewed August 28, 2015

Hotel was good and exactly what you expect from Premier Inn....clean, comfortable and friendly staff. Adjoining restaurant was a Toby Carvery which was a first and last for me. The clue is in the name I suppose but basically all you can get is a carvery followed by a selection of puddings. Good selection of drinks behind bar though. Service...

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2Thank HeanorPaul
Reviewed August 28, 2015

I have stayed at this hotel for many years The room was clean and staff were friendly at the premier travel inn Since toby carvery have taken over the pub next door the service has been poor. Before Toby carvery took over the service for your meal was good and you could have a premier travel inn breakfast. Now the...

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Thank Kevin H
Stephanie D, Manager at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

I am pleased that you found our team and facilities excellent and we look forward to welcoming you back again soon . The Toby Carvery located next door, is not owned by Whitbread, but we do pass on all comments to their management team. We look forward to welcoming you back soon.

Reviewed August 27, 2015

We chose the location to be near family, but otherwise there is not much around there other than the carvery/bar next door where you can get meals or drinks. The hotel was clean and our room was quiet. The staff were friendly and courteous. Be prepared to carry your bags up a flight of stairs if you're on the upstairs...

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Thank Stephanie V
Plymouth, United Kingdom
Reviewed August 25, 2015

Staff very friendly. Dissapointed in the relatively new Toby Inn now attached to Premier Inn. Miss the premier breakfast and the carvery not up to scratch at 7pm. They found it difficult to provide hot water to warm up baby meal.

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Helpful?
Thank raradevon
Stephanie D, Manager at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

I am extremely pleased, that you found our hotel comfortable, and all our staff extremely helpful. The Toby Carvery located next door, is not owned by Whitbread, but we thank you for letting us know and do pass on all comments to their management team. We look forward to welcoming you back soon.

Marylebone
Reviewed August 24, 2015

Usually a stay at Premier Inn is good. But sadly this time was a disappointment. Apart from the Night Manager who was an angry Welsh lady. All the staff were absolutely charming. I don't know when the building was built but we were on the ground floor and I was awoken at 12.50 by the guests in the room immediately...

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Thank Petermaxlyte
Midlands
Reviewed August 23, 2015 via mobile

Stayed for one night. Decor a bit dated but this was compensated for by how quiet the hotel was despite appearing to be fully booked, judging by how full the car park was. The usual Premier Inn standards: comfortable bed, effective blackout curtains, good shower and TV and plentiful tea/coffee etc with more on request. Very friendly receptionist on check...

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Helpful?
Thank Liz T
Stephanie D, Manager at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

Thank you for taking the time to review our Hotel. I am extremely pleased, that you found our hotel comfortable and Quiet. Thank you for all your kind comments, we do take pride in the service we provide all our guests. We look forward to welcoming you back soon.

Telford, United Kingdom
Reviewed August 20, 2015

Had a 3 night stay at Premier Inn, Corbetts Lane, Caerphilly. Checking in was quick and receptionist was very friendly and greeted us with a smile. Room was clean and had everything in it that we needed. The Toby restaurant next door was great for breakfast but as it is a carvery we went else where for our evening meal....

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Helpful?
Thank Sandra M
Stephanie D, Manager at Premier Inn Caerphilly (Corbetts Lane) Hotel, responded to this review

Thank you for taking the time to review our Hotel. I am extremely pleased, that you found our hotel comfortable, and all our staff extremely helpful. Thank you for all your kind comments, we do take pride in the service we provide all our guests. We will also pass the great comments on to Toby Carvery. We look forward to...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Grab yourself a slice of the action at the Premier Inn Hotel Caerphilly (Corbetts Lane) - a great choice whether you're in the area for big business, top entertainment or world-class heritage. Your sightseeing menu could include the amazing Caerphilly Castle and Castell Coch. You could satisfy your appetite for the city with a trip into Cardiff. And, if it's the right time of year, why not tuck into the incredible Big Cheese Festival or BBC Proms in the Park? And when you've filled up on fun, return to our on-site pub and comfy rooms. Directions: Exit M4(J32) towards Merthyr Tydfil on A470. Exit junction with A468 to Caerphilly. Continue on A468 to Penrhos roundabout, take 2nd exit to Newport. Continue to the Trecenydd roundabout, go straight across. Take 3rd exit at roundabout. Hotel is behind the Cedar Tree pub. Transport and local information: Caerphilly Castle Historic Site Caerphilly Golf Course Millennium Stadium Events Caerphilly Train Station 1.5 miles Cardiff Airport 15 miles This hotel has conference facilities This hotel has 1 newly opened meeting room, which can hold up to 14 delegates. Directions: Exit M4(J32) towards Merthyr Tydfil on A470. Exit junction with A468 to Caerphilly. Continue on A468 to Penrhos roundabout, take 2nd exit to Newport. Continue to the Trecenydd roundabout, go straight across. Take 3rd exit at roundabout. Hotel is behind the Cedar Tree pub. ... more   less 

Additional Information about Premier Inn Caerphilly (Corbetts Lane) Hotel

Address: Corbetts Lane | Mid Glamorgan, Caerphilly CF83 3HX, Wales
Location: United Kingdom > Wales > South Wales > Caerphilly County > Caerphilly
Price Range: $63 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Caerphilly (Corbetts Lane) Hotel 3*
Number of rooms: 62
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Also Known As:
Premier Inn Caerphilly (Corbetts Lane) Hotel Caerphilly
Premier Inn Caerphilly (Corbetts Lane) Hotel Wales
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Questions & Answers

Here's what travelers have asked, with answers from Premier Inn Caerphilly (Corbetts Lane) Hotel staff and other travelers.
2 questions
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Questions? Get answers from Premier Inn Caerphilly (Corbetts Lane) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a room away from main road”
 of 5 bubbles GarethB632, 3 weeks ago | Read review
“We had a room at back as it is a bit quieter.”
 of 5 bubbles jaynerxy2, Feb 14, 2017 | Read review
“Ask for a room facing the back away from the road e.g. No 19”
 of 5 bubbles GalizaStaffs, Dec 8, 2016 | Read review
“No preferences”
 of 5 bubbles I8598KBdonm, Oct 23, 2016 | Read review
“No real tip for this at this location.”
 of 5 bubbles WhatAShameWhatACon, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question