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Best Western Heronston Hotel & Spa

Traveler (184)
360
Panoramas (11)
Room & Suite (190)

About

#7 of 8 hotels in Bridgend
Location
Cleanliness
Service
Value
BEST WESTERN Heronston Hotel & Spa is the ideal location for both business and pleasure. The hotel is located in a semi rural area, but only half a mile from Bridgend town centre and minutes from Junction 35 of the M4. We are within easy reach of the dramatic Heritage Coastline and equidistant from our vibrant capital city of Cardiff & the cosmopolitan city of Swansea. The hotel boasts 75 well appointed non smoking bedrooms including Standard and Superior rooms and Suites. Ewennys Bar & Grill is the perfect place for pre dinner drinks or to order a light snack or bar meal. Our Crane Restaurant offers a Seasonal Menu and all food served is sourced locally and prepared and cooked freshly. We are able to offer a range of conference facilities from a small meeting for 2 up to a conference for 200 with all audio and visual requirements catered for. We have several banqueting suites which can cater for 8 up to 240 guests and our coordinators would be delighted to help assist you in organising your event. Our Herons Leisure Club offers an indoor heated pool, sauna, steam room, spa pool and fully equipped gym. The pool area has been fitted with mood lighting, the ideal area to relax after a busy day. Our new Hotel Spa offers a range of male and female spa and beauty treatments at very competitive prices. Here at the BEST WESTERN Heronston Hotel & Spa, we are always mindful that 'our aim is to welcome you back'.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Pool
Free parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business

Location

Full view
36Car recommended
Grade: 36 out of 100
15Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
933Reviews
14Q+A
100Room tips
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Popular mentions
Having been a regular guest for the last five years I fear I will not return. I used tolike to stay here because it was dog friendly and convenient with a good standard. However standards have dropped markedly in regards to breakfast, the ability to have a good night's sleep
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Nothing special about this hotel. They only care about the big money making events. Breakfast average. Bed and pillows etc very uncomfortable and needing updating. In fact the whole place could do with updating! Rooms not soundproof meaning you can hear everything above,
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Response from Heronston01, General Manager at Best Western Heronston Hotel & Spa
Responded 6 days ago
Dear Guest, Thank you for your review, I would like to confirm we are currently refurbishing our guest bedrooms and all points mentioned are included within this refurbishment. I do hope you will return in the future to one of our beautifully refurbished bedrooms. Kind regards General Manager
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Stayed here with family (3 people in all) last November- we were visiting friends and relatives in Cardiff (and Pencoed) for a weekend. This property looks good on reviews and photos but beware, it is extremely dated. The rooms are all in a sort of a maze with hundreds of
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Response from Heronston01, General Manager at Best Western Heronston Hotel & Spa
Responded 6 days ago
Dear Guest, Thank you for your review, I would like to confirm we are currently refurbishing our guest bedrooms and all points mentioned are included within this refurbishment. I do hope you will return in the future to one of our beautifully refurbished bedrooms. Kind regards General Manager
Read more
I stayed here for a training course nearby but for a best western hotel it is extremely dated and reminds you of a 1980's butlins. Threadbare carpets in reception and corridors. The rooms are in desperate need of redecorating and updating. Old net curtains at the windows and
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Response from Heronston01, General Manager at Best Western Heronston Hotel & Spa
Responded 6 days ago
Dear Guest, Thank you for your review, I would like to confirm we are currently refurbishing our guest bedrooms and all points mentioned are included within this refurbishment. I do hope you will return in the future to one of our beautifully refurbished bedrooms. Kind regards General Manager
Read more
Whilst I was there the 80’s called and asked for their hotel room back. Positives: Very pleasant staff, drinks in bar reasonably priced, bathroom fairly recently updated and in good order. Negatives: Pillows of concrete, few plug sockets for charging devices etc, unpleasant
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Review collected in partnership with Best Western
Response from Heronston01, General Manager at Best Western Heronston Hotel & Spa
Responded 6 days ago
Dear Guest, Thank you for your review, I am pleased to read you thought our team at the hotel was lovely and very pleasant. I would like to confirm we are currently refurbishing our guest bedrooms and all points mentioned are included within this refurbishment. I do hope you will return in the future to one of our beautifully refurbished bedrooms. Kind regards General Manager
Read more
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PRICE RANGE
$81 - $137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western cardiffbridgend best westernbest western bridgend
LOCATION
United KingdomWalesSouth WalesBridgend
NUMBER OF ROOMS
75
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