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Castle Hotel

Traveler (108)
Room & Suite (36)
Dining (15)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character.
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Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
Reviews & more
669Reviews
136Photos
6Q+A
59Room tips
Traveler rating
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  • 37
  • 20
  • 4
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  • English
Popular mentions
What a lovely place. The dining area was lovely, warm and welcoming, staff were all very friendly and helpful. We all chose something off the snack menu which to be honest were large portions and enough for lunch. I had the sweet potatoe on bagel, delicious, my friends the
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Response from Joe L, General Manager at Castle Hotel
Responded 2 days ago
Thank you for your fantastic review! Great to read that our team impressed and kitchen wowed! We all very much look forward to welcoming you back very soon!
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We visited the castle hotel for a Sunday lunch after having a number of very good evening meals here in the past. After arrived we were seated and given two menus, Our drinks were bought over and we ordered a starter and two mains, 15 mins later the waitress comes to tell us oh
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Response from Joe L, General Manager at Castle Hotel
Responded 2 days ago
Very sorry to read this review as it’s very very out character for us as you mentioned about your experience on previous visits. I can only apologise on behalf of the team and hope that the number of previous very good meals will see you change your mind and return.
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We had a fab stay staff 5Food 5 atmosphere 5 rooms great reception very welcoming and a bonus we got to meet Drew pritchard and loved his shop next door perfect weekend x We will be back in the summer x
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Review collected in partnership with this hotel
Response from Joe L, General Manager at Castle Hotel
Responded 3 days ago
Thank you for your fantastic review! It’s great to read we went above and beyond and that we will all get to see you return soon!!
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We had a wonderful stay. Great location to visit Conwy. Excellent breakfast, including a vegetarian option. Quiet, even with our room above the pub. Very friendly staff.Nice room, decorated in the old style but with modern conveniences. Bathroom was very clean.
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Review collected in partnership with this hotel
Response from Joe L, General Manager at Castle Hotel
Responded 4 days ago
Thank you for your fantastic review! It’s great to read that you loved our beautiful old building and that our breakfast impressed. We all look forward to welcoming you back very soon
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Love visiting the Castle Hotel.Great staff - friendly and can't do enough for you, beautiful rooms - decorated and furnished to a high standard and fantastic food. Already looking forward to my next visit.
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Review collected in partnership with this hotel
Response from Joe L, General Manager at Castle Hotel
Responded 1 week ago
Thank you for your amazing review! It’s great to read that our team impressed and we help turn a stay into a memory, we love making regulars and we all very much look forward to welcoming you back very soon!
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Does the suite have a shower ?
Yes. Not a separate shower in our room but a bathtub with a shower in it. All new.
0 votes
Hi! You can request a rear room away from the street for extra quiet, however we do have a church clock! We don’t have a lift but do offer full luggage assistance to and from all bedrooms. We do say that the higher you go the quieter the rooms, our new loft rooms are incredibly peaceful but are in the third floor and accessed via a last set of quite steep stairs.
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im afraid we don’t have any ground floor rooms and no lift access as we are a historic hotel situated in the heart of a medieval town. There are 13 stairs to the first floor and we do have rooms situated at the top of these to reduce the distance needed to walk.
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Does this hotel have dog friendly rooms?
Yes, there are a few rooms available
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Are there hairdryers in the rooms?
Yes there are x
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12
"comfortable rooms, dog friendly, staff welcoming"
"Front bedrooms may get a little noisy at festive times"
"If concerned about morning noise, I suggest asking for a room on the back"
"Ask for. Rear room to see the castle day and night."
"We had a room overlooking the street but it was still very quiet."
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PRICE RANGE
$72 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hotel conwy
LOCATION
United KingdomWalesNorth WalesConwy
NUMBER OF ROOMS
28
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