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The Malvern

Certificate of Excellence
Grovewood Road, Great Malvern WR14 1GD, England
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The Malvern
The Malvern
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804 Reviews from our TripAdvisor Community

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Showing 801: English reviews
Telford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We can assure you that right from the very first moment that we crossed over your front door step and went into the Reception Area we were greeted and welcomed by each and every one of your staff, in all of the various departments, with a friendly smile, enlightening information, a brief guided tour and we were made to feel... More 

Review collected in partnership with this hotel

Helpful?
Thank adrianj901
MalvernMalvern, Manager at The Malvern, responded to this review

Hello Adrian Wow, what a lovely review! It sounds like you and your wife had an amazing time and I am so pleased everything went to plan for your wife's Birthday! We pride ourselves on our customer service and it is clear you fully experienced this during your stay. I hope you will both come back and see us again... More 

Wednesbury
1 review
5 of 5 stars Reviewed 3 days ago NEW

Went there for our 25th wedding anniversary and couldn't fault the place. Amazing experience and will be going again for sure. The food the staff the treatments just everything about the place was spot on

Review collected in partnership with this hotel

Helpful?
Thank walkerjay
MalvernMalvern, Manager at The Malvern, responded to this review

Hello there A belated Happy Anniversary! I am so pleased you had such an amazing experience with us and that you will be coming back to see us. Don't wait another 25 years! Lynsey Kettlewell, General Manager More 

Sutton Coldfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had an overnight stay at this lovely hotel as a Birthday Present for myself. From the minute we checked in and until we checked out we could not fault it at all, the staff were so friendly. We had dinner in the restaurant and that too was really enjoyable. The room was very clean and spacious with everything you... More 

Review collected in partnership with this hotel

Helpful?
Thank Sylvia T
MalvernMalvern, Manager at The Malvern, responded to this review

Hi Sylvia Thank you so much for your review and recommendation. What a great idea- a Birthday present to yourself! It sounds like you had a lovely relaxing visit and I hope was the perfect gift. Come back and see us again soon. Lynsey Kettlewell, General Manager More 

Cairnbaan, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW

After visiting this excellent hotel, we found the staff very friendly polite and exceptionally helpful. The pool is an amazing space, the evening meal was wonderful and the bar staff were exelent at helping choose a wine, I could go on and on but in one ok two words " JUST AMAZING"

Review collected in partnership with this hotel

Helpful?
Thank Duncan I
MalvernMalvern, Manager at The Malvern, responded to this review

Hi Duncan I am delighted to learn you had such an amazing visit and that you were looked after so well. I look forward to welcoming you back again very soon! Lynsey Kettlewell, General Manager More 

Warks
1 review
5 of 5 stars Reviewed 4 days ago NEW

Visited here with a friend and instantly felt we were away from everyday stresses from the moment we got there. Really enjoyed our day here and all the staff were fantastic. Lunch was really good. Definitely be coming back

Review collected in partnership with this hotel

Helpful?
Thank naomi_clootes
MalvernMalvern, Manager at The Malvern, responded to this review

Hi Naomi So pleased to hear you had such an amazing relaxing day with us. Looking forward to welcoming you back again soon! Lynsey Kettlewell, General Manager More 

Worcester, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Absolutely wonderful. Treatments were pricey, but good. The steam rooms, pool, and relaxation room were absolutely fabulous. Only downside was the state of the loungers poolside, however these were due to be changed out today. Probably should not let them get into quite such a state of disrepair before they change them next time. The real, unexpected highlight however was... More 

Review collected in partnership with this hotel

Helpful?
Thank craf2holic
MalvernMalvern, Manager at The Malvern, responded to this review

Hi there Thank you for your review and feedback. yes, we can't wait for the loungers to be changed- will be perfect with this lovely weather we are having! So pleased you enjoyed your afternoon tea so much- I will pass on your message to the chef- he will be delighted! Lynsey Kettlewell, General manager More 

Gloucestershire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fab relaxing Spa with helpful staff lovely massage, head and feet treatment. Outdoor swim pool beautiful would recommend. Restaurant food yummy healthy salad and glass Prosecco with puddings. Beauty technicians considerate of need.

Review collected in partnership with this hotel

Helpful?
Thank Rachel G
MalvernMalvern, Manager at The Malvern, responded to this review

Hello Rachel Thank you for taking the time to provide your feedback and recommendation. We hope to see you again soon. Laura Holmes, Assistant General Manager More 

Altrincham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i have stayed twice, using the hotel for a short break to catch up with an old friend. We chose it for its functional location but both times the experience exceeded our expectations. The hotel and the food are very good but it is the standard of spa staff that make it stand out. The spa is better than other... More 

Review collected in partnership with this hotel

Helpful?
Thank LLaltIe
MalvernMalvern, Manager at The Malvern, responded to this review

Hello there I always love to read that we have exceeded expectations! It sounds like you have had wonderful visits to The Malvern and I look forward to continuing to welcome you each year. Lynsey Kettlewell, General manager More 

Birmingham, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked last minute overnight stay with breakfast just to relax after a stressful few weeks. Staff were really friendly and very helpful from the outset. The room was modern and typical of what you would expect similar I would think to a some chain hotels ( but not delux). Spa small but for a Friday evening was not overcrowded and... More 

Helpful?
Thank Elaine19634
MalvernMalvern, Manager at The Malvern, responded to this review

Hi Elaine Thank you for your review and I am delighted you enjoyed your last minute break. I am sorry the salt grotto was out of order for your visit- come back again soon and you can experience all of the facilities. Plus we are shortly due to undergo a full refurbishment which does include replacing the carpets! Lynsey Kettlewell,... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

I had a massage by Naomi and espa facial by Becky both of which were really fantastic. Thoughtful, skillful and attentive, Idont do spa's frequently (the last one was same place two years ago) but it seemed to me to be very good quality. Although not cheap, I think it represented good value for money. The only shames were that... More 

Helpful?
Thank Martha W
MalvernMalvern, Manager at The Malvern, responded to this review

Hello Martha Thank you for your review and I am delighted you and your friend had a lovely break. I am sorry to hear you had problems with your tv- please let the reception team know of any such issues on a future visit as they will be happy to help rectify the situation. You may have seen the posters... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking

Additional Information about The Malvern

Address: Grovewood Road, Great Malvern WR14 1GD, England
Location: United Kingdom > England > Worcestershire > Great Malvern
Price Range: $119 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Malvern 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Malvern Hotel Malvern
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