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1/29/2018 1/30/2018
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    The Malvern

    Grovewood Road, Great Malvern WR14 1GD, England
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    1/29/2018 1/30/2018
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    Traveler (94)
    Room & Suite (95)
    Pool & Beach (29)
    • Excellent50%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible2%
    Travelers talk about
    “spa facilities” (87 reviews)
    “steam rooms” (68 reviews)
    “relaxation room” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Wheelchair access
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,013)
    Traveler rating
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    1 - 5 of 1,009 reviews

    Reviewed 1 week ago via mobile

    Having stayed previously at The Malvern we were very much looking forward to a return visit. The room was fine, however the toilet had not been cleaned prior to our arrival with remnants from the previous visitors YUCK. Also there was no complimentary water or...More

    Thank butterflybarbie
    Response from MalvernMalvern, Manager at The MalvernResponded 5 days ago

    Hello there I am saddened to read your review and learn of your experience. The steam room was being renovated- adding new tiles and lights and is now back up and running. A new Head Chef has recently joined us and all menus and meals...More

    Reviewed 2 weeks ago via mobile

    We have stayed here about 8 times over the last few years and have even recommended it to family and friends who love it too. But this visit was not up to usual standards. First of all I booked it as a surprise for my...More

    Thank sazzer6
    Response from MalvernMalvern, Manager at The MalvernResponded 2 weeks ago

    Hello there Thank you for your feedback and I am sorry you were disappointed with some aspects of your recent stay. As a long standing guest you are aware of our usual high standards and quality of meals and it is such a shame you...More

    Reviewed 3 weeks ago

    My husband and I love the Malvern Spa but were disheartened with our recent visit. We have stayed over night a few times in the last year and had such a great time decided to book for my birthday. Unfortunately, we found the standards to...More

    1  Thank Rebecca T
    Response from MalvernMalvern, Manager at The MalvernResponded 2 weeks ago

    Hello Rebecca Thank you for your feedback and I am sorry to learn of your disappointment with this latest visit. As a regular guest you are aware this is not our usual level of service. Slippers are available for bedrooms and I am sorry you...More

    Reviewed 3 weeks ago via mobile

    Myself and my mum regularly visit The Malvern Spa, usually about 1-2 times per year. We have been visiting Malvern Spa for around 4-5 years and usually have a fantastic experience during our one night spa break. We have always chosen the malvern spa as...More

    Thank Marie S
    Response from MalvernMalvern, Manager at The MalvernResponded 2 weeks ago

    Dear Marie I am very sorry to read your review and learn of your disappointment. As a regular guest you are aware of our usual high standards and quality of dining experience. Steve has recently left and although we have other permanent chefs on the...More

    Reviewed November 27, 2017

    My wife and I stayed at the Spa last week for 2 nights and this is my 6th time of staying over the past 6/7 years. I was extremely disappointed by the maintained state of the Spa area and feel it has been somewhat neglected,...More

    1  Thank jewelly27
    Response from MalvernMalvern, Manager at The MalvernResponded November 28, 2017

    Hi Mr Jewell Thank you for posting your concerns with the spa. I am aware you also emailed the Assistant General Manager directly with the same concerns, the same day as you posted this which she is responding to direct. Sara Biddle Membership Manager

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • $165 - $262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 32
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Hotwire, Orbitz and TripOnline SA so you can book your The Malvern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Worcestershire >
    • Malvern Hills >
    • Great Malvern
    • Also Known As
    • Malvern Hotel Malvern
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    Traveler (94)
    Room & Suite (95)
    Pool & Beach (29)
    Dining (28)
    Hotel & Grounds (86)
    Bathroom (3)
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    Nearby Attractions
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    621 reviews
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    603 reviews
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    Ask a question
    Questions & Answers
    Shan M
    August 1, 2017|
    Response from Flinky478 | Reviewed this property |
    That's a shame. Hope you enjoy other places in the UK.
    March 16, 2017|
    AnswerShow all 2 answers
    Response from MalvernMalvern | Property representative |
    Hi Angie We are looking forward to welcoming you to The Malvern in May. It is about a 10 minute drive to the beautiful Malvern hills- there are numerous different walks around and across the hills and we will be happy to... More
    Keisha B
    January 5, 2017|
    Response from MalvernMalvern | Property representative |
    Hi Keisha The spa facilities are open 6.15am-10pm daily. Thank you
    Room Tips
    "Malvern Hills side rooms have a better view than the car park"
    Read review
    "the views are not the best , i would advise that you lower view expectations to ensure satisfaction"
    Read review
    "We did not spend time in our room.In the pool most of the time."
    Read review
    "I went as a day visitor so I can not advise"
    Read review
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