...And if you are looking for a location that facilitates a good walk to stretch the legs you couldn't ask for a better spot near the castle, along the river, and nestled in two very charming communities...

...Great location and lovely, friendly, helpful staff...

The hotel is in a wondering location and generally, the hotel is great...

...The hotel’s location is perfect, right on the Thames River with easy access to all of Windsor, Eton, and the path in the park along the river...

Whilst the location of the hotel was excellent, the room was outdated and the restaurant service poor... They’re overcharging due to the location but need to upgrade their old and outdated rooms and bathrooms...

Nice hotel , Great location, The bed in out room (23) was one of the best beds I've ever slept on when traveling...

Well firstly the good ..... the location is great, the terrace overlooking the Thames is lovely and the resturant area which appears new , is modern and airy... At £220 per night in a small run down room and poor service no ...... but if location is more important that service then this is the hotel for you as its location is great...

...Our overall stay was wonderful and the location was brilliant...

Lovely hotel in an absolutely beautiful and ideal location...

...It’s location is convenient to both Windsor Castle and Eaton...

...Three good things: Brasserie, a few of the staff and location...

We just come back today from a weekend stay, can’t fault the hotel for the location it’s perfect, the restaurant and breakfast was great, staff lovely and the room we stayed in was comfortable lovely size and bed was really comfortable and we had a view of the river almost perfect...

...The hotel is not very accessible if you have any real mobility issues, but it is beautiful, clean and a perfect location...

...We really like the location being so close to the centre of Windsor but in a nice quiet area at the side of the river...

Fabulous location overlooking the Thames and only a relatively short walk from Windsor Castle...

...Location is perfect as we were visiting Windsor Castle...

Nice hotel, good location, the Thames building rooms have a great view of the river, its very quiet, Rooms may be a bit small for some for the money, but its an expensive area...

Wonderful central location on the riverside, bridge into Eton...

Great location great service...

We loved the location of this hotel and while staff were exceedingly nonchalant we enjoyed Windsor and all it had to offer so much that we did find the hotel quaint and charming...

...Very charming lobby & meeting areas...

...The room we stayed in was clean, spacious, modern and comfortable... The bathroom was lovely and clean and modern with a lovely big shower...

...One was old style furniture and grubby entrance carpets. The other was a fresh modern clean and comfortable room...

...The bar and restaurant are really nice and stylish while the rooms retain period features and a more traditional feel... The breakfast buffet is really nice with something for everyone and the bar service is great and a very nice atmosphere too...

...Room is small with standard/ mass produced decor, etc...

...Our room was small but very modern & clean with a view of the river...

...We stayed in the separate Windsor House section in an Executive room which we found clean, comfortable and well equipped...

...Stayed in a Club room in the Thames building, which was beautifully furnished with a lovely bathroom and the most amazing walk-in shower...

Today my wife and I attended the Brassiere in Sir Christopher Wren hotel...

...Club and superior rooms very well furnished, attractive and spacious...

...The brasserie overlooks it and I very much enjoyed lingering over breakfast...

...The ambiance is always fantastic, overlooking the river, it doesn't get any better...

...Loved the ambience in the various rooms to have a cuppa or just chill if you wished...

...The room is comfortable with a large terrace right on the water, it’s clean and has tea & coffee making facilities, There are cosy corners with open fires which was lovely to curl up in with a good book, we did however have to turn the lights down as it was way to bright... And the lights in the brassiere are way to bright, they could turn them down to make a little more cosy and romantic, almost pointless having candles on the tables...

...The hotel is beautifully decorated for Christmas and all the staff were very welcoming from the Front of House right through to the Restaurant where we were seated. The quality of food was excellent, the atmosphere and standard of service superb...

...Sitting rooms with fire are lovely ...

...Lovely dining room overlooking the river and a comfortable lounge/drawing room... The bed was very comfortable with crisp, clean, fresh linen... The shower room was very large and sparkly clean...

Simple and interesting hotel, with normal rooms but a very nice brasserie outside sitting area...

...Breakfast was very pleasant and all the public rooms were decorated nicely...

...We were the wedding DJs here for Nina & Rickies wedding. All the staff were super helpful and friendly and the music room is the perfect size for a great party!...

...I took advantage of room service and the use of one of the meeting rooms. The hotel room was more than adequate for my needs and much better than a typical chain hotel...

...We booked a standard room which was small and a little cramped... Also you have to negotiate 48 steps over a number of floors to get to your room ( equivalent of 4 floors worth of stairs) which is quite a feat everytime you return to your room... The rooms furniture is very dated and damaged, chips out of the wooden drawers, the glass tops wiped down on the top but not underneath and chairs old and dusty and coffee cup ring... The room was not cleaned either or towels changed as we stayed for 2 days... We did then find a little green tag tucked away amongst a leaflet offering spa services which coincidentally is closed saying put this on your door if you want your room cleaned... We were not told this upon arrival and the cleaner did turn up, face like a slapped behind and even though I said I didn't want the room cleaned, just wanted clean towels she was verging on rude as if it was our fault for not putting out this tag we were not told about... But remember 48 stairs to get to you room wear decent footwear.... Oh and don't book parking them as its £15 a day in the railway car park but if you go direct to the car park and pay yourself its only £9.30 in the SAME car park...

...We visited as a family celebrating my parents 30th wedding anniversary and the stay started off terribly with a problem with two of the rooms. My brother and his partner had to move rooms due to the heater being taped to the wall and the shower trickling water... My parents also had a problem after being told they were in a specific room to celebrate their anniversary to only find that they were not in this room on arrival... Our room itself was nice, the bed was comfy and it was a decent size however the shower and taps were dirty and the bathroom door handle was not screwed into the door...

...Reserved a “Feature Room” Suite; requesting either #39 or #40 with terrace overlooking the Thames River. We were first assigned a room in the building across the street, which was awful... Very dark; very small; cluttered with cheap pressed wood furniture; from the door you have to go up a flight of stairs to the room itself; very low 3 star level room in terms of décor, size, layout, and view... The bathroom was nice and clearly had been renovated but the room looked terrible... So we went back to reception and asked for a different room like what we had reserved / requested... They finally “discovered” that the room type we had reserved was available but they charged us another 30 pounds; after an hour’s wait, we finally were able to check in... There are two rooms with terraces that directly overlook the Thames River and which are above the restaurant... This first room was #39 and is not the best of the two... The terrace is by far and away the best feature of this room... We changed to the room next door, #40, and that is the perfect room... Large room, good layout, comfortable canopy bed; very nice modern bathroom with good lighting and counter space by the sink; and an excellent terrace directly overlooking the river from which you can watch the sun set...

...We stayed in room 15 which was at the front of the building and was very clean and had everything we needed. There were quite a few stairs to our room so I am not sure this hotel would be particularly suitable for anyone with mobility issues but for us it wasnt a problem...

...We have paid much less and stayed in much nicer and modern rooms. They’re overcharging due to the location but need to upgrade their old and outdated rooms and bathrooms...

...We have stayed here before, so are repeat guests, not that it seemed to be valued by the front desk team... Find a hotel that offers better accommodation (this is seriously tired) and actually values your custom...

...Reception greeted us very professionally and brought our luggage to the room (no lift)... The room we had (#38) was quite large and had a side view of the Thames... In room Wi-Fi was fast and stable...

...The bar and restaurant are really nice and stylish while the rooms retain period features and a more traditional feel... If I was to do this again I would request a ground floor room as the quirky layout means lots of corridors and stairs to navigate to get to our rooms (53 & 56) which some might find a little challenging especially with luggage...

Have just spent two nights at The Sir Christopher Wren Hotel... We booked a club room with a partial view of the river... The room was clean and spacious with a bath and shower... The room had air con which you could hear late at night although we just turned it off as the room was warm enough...

...The position of the hotel on the banks of the Thames and in the centre of Windsor is ideal and the rooms are well-appoibted and comfortable...

...Room is small with standard/ mass produced decor, etc... Room service options were limited and took 20 mins for a Diet Coke arrive (mini bar empty)...

...On arrival the rooms were very dated, wardrobe in a cupboard, furniture unstable...

We really enjoyed our stay at the Sir Christopher Wren... We stayed in the separate Windsor House section in an Executive room which we found clean, comfortable and well equipped... The buffet breakfast was in an exquisite room overlooking the river and again, the service was excellent, as was the food...

...There was a glitch as I requested a river view and the member of staff who took the telephone booking sold me a room category in which none of the rooms has a river view!...

...Getting to my room felt like I was going through a maze of small hallways and stairs... My room was clean enough but small and I could hear everything in the hallway and nearby rooms...

...The room is comfortable with a large terrace right on the water, it’s clean and has tea & coffee making facilities, There are cosy corners with open fires which was lovely to curl up in with a good book, we did however have to turn the lights down as it was way to bright. The only negative for me would be that when we arrived our room was very cold, but did warm up once we turned the heating on...

...2: the price this hotel charges per night you’d expect a decent nights sleep not a rock hard bed, flimsy pillows with no head support and a quiet sound proofed room if facing on the street rooms. Checking in was done at home be fore we left and made arriving more easier as basically just handed our room key... We were allocated room 5 an executive room trust me when I say there’s nothing executive about this room... These type of rooms should definitely be sound proofed...

...We were scheduled to go to Truro in Cornwall by train and stay at a very well thought of hotel during these days... But they refused saying they required a week’s notice of cancellation for a refund... This time we decided to stay there and it turned out to be a very good stay... Everything about the hotel was wonderful; the staff was very friendly and the accommodations were modern and spacious... We had a large room with sitting area, a comfortable king bed and a terrific shower...

...A 4 star doesnt have cheap coffee in plastic sachets in the room, it would have a pod machine, the room was just average and nothing special, in fact I’ve had better rooms at a premier in at 10x cheaper rates... They don’t clean the rooms everyday and I was told at checkin it may be 3 days before they will...

...Making you feel like you are actually not a paying customer, I would be careful asking any questions about "slightly checking in early" or " could I at least have an iron to make myself look presentable". If you are looking for a hotel that treats guests as guests, this may not be the place for you - try somewhere else, or look for an Airbnb...

Visited Windsor for the day /night ... We parked in the station car park as was cheaper than the hotel rates ( same car park) Got there early so a space was no problem , it does fill up later so if arriving later booking a space with the hotel advisable ...

...There is no car parking onsite unless you are a blue badge holder but there are reserved spaces for hotel guests in the Railway station car park, a 5 minute walk away which for £15 per night is reasonable value... Also no ales on tap in the bar (hubby is an ale drinker)...

...There is no onsite parking, and local car parks are very expensive so do book a parking space through the hotel in good time as spaces are limited...

...Very dark; very small; cluttered with cheap pressed wood furniture; from the door you have to go up a flight of stairs to the room itself; very low 3 star level room in terms of décor, size, layout, and view... They finally “discovered” that the room type we had reserved was available but they charged us another 30 pounds; after an hour’s wait, we finally were able to check in... The bathroom is up two steps and is functional but not luxurious; there is no counter space at all with a pedestal sink; no towel hooks or racks within reach of the shower / tub... The terrace is by far and away the best feature of this room... The breakfast has gone downhill in terms of quality and quantity of scope since our last stay...

...For a very expensive stay we were incredibly disappointed and felt like the hotel was not up to the standard that was expected... Overall we were really disappointed with the stay, like others have mentioned I feel you are paying more for the location and the shabbiness of the hotel and the price really let’s it’s down...

...We have paid much less and stayed in much nicer and modern rooms. They’re overcharging due to the location but need to upgrade their old and outdated rooms and bathrooms...

...So if you have mobility issues this is definitely not the hotel for you... At £220 per night in a small run down room and poor service no ...... but if location is more important that service then this is the hotel for you as its location is great... But remember 48 stairs to get to you room wear decent footwear.... Oh and don't book parking them as its £15 a day in the railway car park but if you go direct to the car park and pay yourself its only £9.30 in the SAME car park...

...The Bar prices are totally off the chart and way too high. Double Gin & Tonic £17... Saved us £45 which the charge would of been otherwise...

...The following day when the car park reopened, we asked of the car parking space could be extended, at which we were ridiculously told we would need to pay £15! Silly place having a right royal laugh at their poor guests... Find a hotel that offers better accommodation (this is seriously tired) and actually values your custom...

...Dreadful admin (randomly cancel bookings) overpriced car parking, some awful staff eg Rebecca... Worse hotel experience I have had in 30+ years...but costs hundreds of pounds... Will be making a complaint to AA who stared it a 4...

...I checked the room rate on the hotel’s website at the time, so I was aware what the difference would be, so it was disappointing to see on checkout that we had been charged £40 over the rate. The receptionist on duty advised us that she could not refund this money and it would need to wait until Tuesday (after the Easter holiday), when someone from the hotel would contact us... An apology for the overcharge error would have been appreciated, but this was not forthcoming...

...Not recommend for this people wanting a hotel with quality service...

...The bar prices are expensive with a bottle of London Pride being £7.95 The hotel is ideally situated for the town and only a 10 minute stroll to the castle entrance...

...The "scones" (They were not scones at all) and the cakes were inedible... I want to be able to enjoy the experience of going for high tea as much as my family and friends but this was such a disappointment...

...What really made me unhappy is overcharging me for pre-booking a public site car park when I could have paid it myself cheaply on site...

...First of all I must say shop around and see what other hotels are available before you book this one 1: do not use the hotel parking.. we arrived earlier than anticipated so paid for extra to make sure we were covered because of the £85 fine. So we registered on the parking site and the cost for 24 hours was £8.50 and the hotel charges £15.00 for 24 hours there are plenty of spaces in both hotel section and the train station section of the car park... 2: the price this hotel charges per night you’d expect a decent nights sleep not a rock hard bed, flimsy pillows with no head support and a quiet sound proofed room if facing on the street rooms... The bed was so hard and the pillows not enough support I had to use the armchair cushions with the pillows on top... 4: the best bit of our stay is the pancake maker in the breakfast buffet 5: look at booking a premier inn or travel lodge because their facilities are more up to date than what this hotel can offer 6: so glad I didn’t book this hotel as originally planned for two night as this trip would’ve been cut short that’s for sure I did email the hotel with my concerns when I got home and they haven’t replied as of yet...

...We contacted the hotel in Truro immediately and told them about the situation and that we wanted to cancel our stay with them and requested a refund. But they refused saying they required a week’s notice of cancellation for a refund... We tried to argue that a railway worker’s strike was not under our control but the hotel was not persuaded and that cost us lot of money...

...A 4 star doesnt have cheap coffee in plastic sachets in the room, it would have a pod machine, the room was just average and nothing special, in fact I’ve had better rooms at a premier in at 10x cheaper rates. the spa is a joke, the whirlpool outside bath is the size of a paddling pool and is broken, they have a sauna, well it’s an outdoor shed that’s been converted, all put in a sort of alley way... The breakfast is very poor, the bacon is cheap, it has white gloop on it that is from using cheap brine bacon not dry cured, which is what most luxury hotels use, and it’s undercooked, I complained and they reluctantly cooked some for me... They don’t use local sourced sausages either and they too arnt evenly cooked, uniform shape and out of a large cheap box no doubt... Paying nearly £5000 for 9 days is extortionate and no where near a 4 star hotel, it’s a low 3 at best even with the only view of the river from the bar...

...You pay a lot money for this hotel for not a lot. Stay at the Castle Hotel up the road, much better, cheaper and a really nice hotel...

...Rooms lovely and clean and well equipped...

...I did ring did reception and they did apologise and send a cleaner. We did then find a little green tag tucked away amongst a leaflet offering spa services which coincidentally is closed saying put this on your door if you want your room cleaned... We were not told this upon arrival and the cleaner did turn up, face like a slapped behind and even though I said I didn't want the room cleaned, just wanted clean towels she was verging on rude as if it was our fault for not putting out this tag we were not told about...

...The room we stayed in was clean, spacious, modern and comfortable... The bathroom was lovely and clean and modern with a lovely big shower... We also had lunch in the restaurant which was faultless... The staff we encountered, from receptionist, concierge, wait staff in the restaurant and cleaning team were extremely professional and friendly...

...We stayed in room 15 which was at the front of the building and was very clean and had everything we needed...

...Always welcoming, scrupulously clean and maintained to a high standard, not easy with an older building...

...Reception greeted us very professionally and brought our luggage to the room (no lift)...

...The hotel is not very accessible if you have any real mobility issues, but it is beautiful, clean and a perfect location...

...I have stayed in nicer rooms in this hotel but we found it very well equipped, spotless and comfortable so no complaints...

...The room was clean and spacious with a bath and shower...

...Our room was small but very modern & clean with a view of the river... You have to take a towel with you as none are provided...

...We stayed in the separate Windsor House section in an Executive room which we found clean, comfortable and well equipped...

...Stayed in a Club room in the Thames building, which was beautifully furnished with a lovely bathroom and the most amazing walk-in shower...

...My room was clean enough but small and I could hear everything in the hallway and nearby rooms...

...This hotel was great from the minute we checked in to the moment we left. Staff were friendly and helpful, the room was very clean and comfortable, the wine by the glass was lovely and the cooked breakfast was tasty, fresh and lovely...

...The room is comfortable with a large terrace right on the water, it’s clean and has tea & coffee making facilities, There are cosy corners with open fires which was lovely to curl up in with a good book, we did however have to turn the lights down as it was way to bright...

...Street cleaners turned up at 7am and even they were clanking bottles about which could be heard clear as day...

...The hotel was spotlessly clean and modern, light and bright... The bed was very comfortable with crisp, clean, fresh linen... The shower room was very large and sparkly clean...

I have given 1 star as the room was clean and the bed comfortable...

...They don’t clean the rooms everyday and I was told at checkin it may be 3 days before they will. The cleaner actually told me they would do it everyday if you asked reception, why didn’t they say that...

...Breakfast was very pleasant and all the public rooms were decorated nicely...

...The only negative points would be our room didnt have double glazing so we heard a lot of noise at night as so close to the bridge linking Windsor and Eton...

...Didn’t get much sleep due to squeaky floorboards above our room with noise starting both nights at 4am...

...However we stayed in room 32 which sadly was on a stairwell and this totally spoilt our stay with the hotel as we were constantly disturbed and woken from 10.30 through to 1.30 am (9 times) by people thundering up the stairs and then chatting so loudly (not that they were doing anything wrong) but just no insulation keeping noise out and then a staff member helping someone with luggage but bounced the suitcase off of every stair which sounded horrendous TBH frightened the crap out us and woke us up again, to be honest we may as well have been sleeping in the hallway as it felt like we were with them we knew what so many guests were doing the following day.. this totally spoilt our stay for my Hubby’s birthday which is really sad as the hotel itself was amazing...

...The noise level from the outside all night was horrendous and we were kept awake most of the night...

...Large tourist group made loads of noise on both nights through to early hours, staff weren’t interested...

Visited Windsor for the day /night . Hotel reception excellent warm friendly welcome... Breakfast buffet style and very nice , all staff were excellent... We parked in the station car park as was cheaper than the hotel rates ( same car park) Got there early so a space was no problem , it does fill up later so if arriving later booking a space with the hotel advisable ...

...When asking restaurant staff for coffee at breakfast we were told to use the coffee machine when the previous day we were served pots or coffee at the table. Car park is a fair walk away...

...I did ring did reception and they did apologise and send a cleaner. We did then find a little green tag tucked away amongst a leaflet offering spa services which coincidentally is closed saying put this on your door if you want your room cleaned... Finally breakfast, lots on offer and nice quality but the cooked breakfast was cold... The hot plate is luke 3warm and plates cold so by the time you sit down the food is cold...

...The manager on duty was incredibly rude and unbothered and made no attempt to make things right... It was disappointing as problems arise but it is how you deal with them that actually matters and good customer service goes a long way... For a very expensive stay we were incredibly disappointed and felt like the hotel was not up to the standard that was expected... Despite this, one of the employees in the restaurant went above and beyond one day when we asked for something off the menu and we were incredibly grateful that this was able to be catered for...

...We booked a 2 night stay over a weekend to celebrate our wedding anniversary and I would thoroughly recommend this hotel. There is no car parking onsite unless you are a blue badge holder but there are reserved spaces for hotel guests in the Railway station car park, a 5 minute walk away which for £15 per night is reasonable value... We arrived a few minutes before our 3pm check in and although there was a short queue in reception it probably took 15 minutes for us to be seen and checked in... We stayed in room 15 which was at the front of the building and was very clean and had everything we needed... Breakfast was really good, a buffet of hot, continental and all the usual... We ate in the Brasserie on our second evening for dinner which was our anniversary and that was also excellent and the staff were really good... Every member of staff we came into contact with were particularly pleasant but I would especially like to point out Zakayah (I hope that is correct) in the restaurant who was so lovely when serving us for our anniversary dinner...

...Breakfast included was Decent and good selections offered... Double Gin & Tonic £17... There is on site parking offered free of charge for disabled but you have to make reception aware of your blue badge... Saved us £45 which the charge would of been otherwise...

...So we went back to reception and asked for a different room like what we had reserved / requested. They finally “discovered” that the room type we had reserved was available but they charged us another 30 pounds; after an hour’s wait, we finally were able to check in... We changed to the room next door, #40, and that is the perfect room... The gym is very nice and well equipped for a hotel gym... The Wren does not offer its guests umbrellas (do they assume that everyone in the UK already has an umbrella?...

...The room we stayed in was clean, spacious, modern and comfortable... The bathroom was lovely and clean and modern with a lovely big shower... We also had lunch in the restaurant which was faultless... The staff we encountered, from receptionist, concierge, wait staff in the restaurant and cleaning team were extremely professional and friendly... We had a fantastic stay in this hotel and will definitely return...

...We just stayed here and from start to finish the experience was excellent. Reception greeted us very professionally and brought our luggage to the room (no lift)... Breakfasts were very well prepared and had a great variety of items... It was 2 flights of stairs to get to but we’d take that room again when we’re in the area... Parking is available but it is 2 blocks away, and not a problem... In room Wi-Fi was fast and stable...

...We were able to do it without too much difficulty since we had help with the luggage, otherwise it would have been impossible... We had a simple breakfast delivered to our room each morning since we are not early risers when traveling... Overall, I would recommend this hotel if you are staying in Windsor...

The hotel is beautiful and the staff excellent. There was an issue with the room we booked due to some misinformation from central reservations, but Hvristo went above and beyond making sure a suitable alternative room was located... We were told that any refund/adjustment would be made upon check out, which was fine... The receptionist on duty advised us that she could not refund this money and it would need to wait until Tuesday (after the Easter holiday), when someone from the hotel would contact us... As this was on Friday, it was frustrating that it could not be resolved before Tuesday... We received a call late Tuesday morning to say that the refund was being processed... Overall we had a great stay and all of the staff who we dealt with in person were very helpful...

Went with my wife to join the health club in the hotel. There was no reply at the health club door and when we went to the hotel reception we told that all staff were busy in a meeting and to come back in 30 mins... As local residents in Eton we were surprised and disappointed by the poor quality service ... Not recommend for this people wanting a hotel with quality service...

...The staff at the hotel,understand the meaning of customer service and deliver it at every opportunity... We had requested an accessible room, and it really was one of the best I’ve come across... It was in the newer annexe just across the street from the main block and delivered everything we needed as well as a view of the river... All in all a great place to stay and it would be my first choice should I return to the area...

...Room service options were limited and took 20 mins for a Diet Coke arrive (mini bar empty)...

...Cold plates, re-heated food, although when served it was cold, chicken was like leather, veg was cold as was plate, dessert looked very nice, chocolate brownie with a sauce, but the brownie was dry and inedible, the sauce was welded to the plate, not just my opinion lots of the guests went back to their inadequate rooms hungry...

...I had my friend order a gluten free high tea for me as I have coeliac... We spoke to Ed the "manager" about this and he basically said that it was not their policy to do anything because they had specially done my tea... Clearly Ed doesn't have a clue about customer service... If you cannot provide an edible high tea for patrons, with food allergys then dont provide one!...

...There is free parking for guests and diners at the hotel, in a private bay within the hotel car park - just remember to give your registration number to the hotel receptionist. The staff in the brasserie are friendly and attentive, although our orders were a little mixed up a couple of times, potentially due to a language barrier... Nonetheless we enjoyed our afternoon tea - the champagne sorbet was a delicious touch... Overall, pretty good value for money and we would return, perhaps for lunch another time...

We needed somewhere special to celebrate a birthday afternoon tea and we chose the perfect place. The hotel is beautifully decorated for Christmas and all the staff were very welcoming from the Front of House right through to the Restaurant where we were seated... Benedito took great care of us which was really appreciated...

...Checking in was done at home be fore we left and made arriving more easier as basically just handed our room key... Street cleaners turned up at 7am and even they were clanking bottles about which could be heard clear as day... When I told reception about my concerns all I received was a sorry... 4: the best bit of our stay is the pancake maker in the breakfast buffet 5: look at booking a premier inn or travel lodge because their facilities are more up to date than what this hotel can offer 6: so glad I didn’t book this hotel as originally planned for two night as this trip would’ve been cut short that’s for sure I did email the hotel with my concerns when I got home and they haven’t replied as of yet...

...A 4 star doesnt have cheap coffee in plastic sachets in the room, it would have a pod machine, the room was just average and nothing special, in fact I’ve had better rooms at a premier in at 10x cheaper rates... The breakfast is very poor, the bacon is cheap, it has white gloop on it that is from using cheap brine bacon not dry cured, which is what most luxury hotels use, and it’s undercooked, I complained and they reluctantly cooked some for me... They ask you to use the machine for coffee, a 4 star hotel would have filter coffee, if you ask they will make a pot, but only if you ask... The cleaner actually told me they would do it everyday if you asked reception, why didn’t they say that... I didn’t find the staff particularly pleasant the main receptionist man, he looks like Jon Kay off the BBC was never pleasant, on more than one occasion he walked in front of me through the main door and never once held it open so the door close right into me...

...You can have a hotel room or walk a minute and have access to a self-contained flat with a small kitchen area...

...We booked a 2 night stay over a weekend to celebrate our wedding anniversary and I would thoroughly recommend this hotel. There is no car parking onsite unless you are a blue badge holder but there are reserved spaces for hotel guests in the Railway station car park, a 5 minute walk away which for £15 per night is reasonable value... We stayed in room 15 which was at the front of the building and was very clean and had everything we needed... Breakfast was really good, a buffet of hot, continental and all the usual...

Nice hotel , Great location, The bed in out room (23) was one of the best beds I've ever slept on when traveling... Breakfast included was Decent and good selections offered... There is on site parking offered free of charge for disabled but you have to make reception aware of your blue badge... Off-site parking is at the station which is a 5 minute walk away ...

Reserved a “Feature Room” Suite; requesting either #39 or #40 with terrace overlooking the Thames River... There was a small terrace that looked at nothing but the roof... The bathroom was nice and clearly had been renovated but the room looked terrible... There are two rooms with terraces that directly overlook the Thames River and which are above the restaurant... The terrace is by far and away the best feature of this room... We changed to the room next door, #40, and that is the perfect room... Large room, good layout, comfortable canopy bed; very nice modern bathroom with good lighting and counter space by the sink; and an excellent terrace directly overlooking the river from which you can watch the sun set... The hotel’s location is perfect, right on the Thames River with easy access to all of Windsor, Eton, and the path in the park along the river... The gym is very nice and well equipped for a hotel gym... The Wren does not offer its guests umbrellas (do they assume that everyone in the UK already has an umbrella?...

...We just stayed here and from start to finish the experience was excellent. Reception greeted us very professionally and brought our luggage to the room (no lift)... Breakfasts were very well prepared and had a great variety of items... The room we had (#38) was quite large and had a side view of the Thames... It was 2 flights of stairs to get to but we’d take that room again when we’re in the area... We ate at The Brasserie one night and dinner was excellent, especially the pan roasted chicken breast... Parking is available but it is 2 blocks away, and not a problem... In room Wi-Fi was fast and stable... All in all we really liked this hotel and would go back...

We were fortunate to have a room with a balcony in the main hotel... We ate dinner in the restaurant every night and very much enjoyed everything we ate... We had a simple breakfast delivered to our room each morning since we are not early risers when traveling... Overall, I would recommend this hotel if you are staying in Windsor... It’s location is convenient to both Windsor Castle and Eaton...

The hotel is beautiful and the staff excellent... One further comment was that we had dinner in the dining room on our last night... Considering there was clearly a fully stocked bar in the restaurant it seemed odd and obviously disappointing for those who wanted the cocktails... The hotel is not very accessible if you have any real mobility issues, but it is beautiful, clean and a perfect location...

Went with my wife to join the health club in the hotel. There was no reply at the health club door and when we went to the hotel reception we told that all staff were busy in a meeting and to come back in 30 mins... Not recommend for this people wanting a hotel with quality service...

...We booked a club room with a partial view of the river. The room was clean and spacious with a bath and shower... The room had air con which you could hear late at night although we just turned it off as the room was warm enough... The Brasserie which overlooks the river has a limited all day menu, a bit more choice would be nice... The buffet breakfast is very good with plenty of choice... The bar prices are expensive with a bottle of London Pride being £7.95 The hotel is ideally situated for the town and only a 10 minute stroll to the castle entrance...

Lovely hotel with wonderful attentive staff. It was literally a minutes walk to Thames riverside with the largest group of swans I have ever seen in one place... The food was first class and plenty of it...

Fabulous location overlooking the Thames and only a relatively short walk from Windsor Castle... We had requested an accessible room, and it really was one of the best I’ve come across... It was in the newer annexe just across the street from the main block and delivered everything we needed as well as a view of the river... The breakfast spread was incredible, and hot, using good quality ingredients... All in all a great place to stay and it would be my first choice should I return to the area...

...Great shower but small bathroom (can barely move around) and toiletries were average. Bed was comfy enough, but again small and no pillow menu... Room service options were limited and took 20 mins for a Diet Coke arrive (mini bar empty)...

We really enjoyed our stay at the Sir Christopher Wren... We stayed in the separate Windsor House section in an Executive room which we found clean, comfortable and well equipped... It was very peaceful and had a river and castle view, although only a glimpse!... The buffet breakfast was in an exquisite room overlooking the river and again, the service was excellent, as was the food... We thoroughly enjoyed the breakfast, the products were of a very good quality which is rare in a buffet setting... We used the Riverside station car park, paid on arrival for 2 days to cover us and paid £8.60 which we were very pleased with... Arrived at 10am on a Saturday morning and there were still plenty of spaces... We shall definitely return here on our visits to the charming town of Windsor...

We came to the restaurant for afternoon tea... It was as though Ed was telling me its my fault because they made the effort to provide a "gluten-free" tea for me... If you cannot provide an edible high tea for patrons, with food allergys then dont provide one!...

...There is free parking for guests and diners at the hotel, in a private bay within the hotel car park - just remember to give your registration number to the hotel receptionist. The staff in the brasserie are friendly and attentive, although our orders were a little mixed up a couple of times, potentially due to a language barrier... Nonetheless we enjoyed our afternoon tea - the champagne sorbet was a delicious touch...

We needed somewhere special to celebrate a birthday afternoon tea and we chose the perfect place. The hotel is beautifully decorated for Christmas and all the staff were very welcoming from the Front of House right through to the Restaurant where we were seated... The quality of food was excellent, the atmosphere and standard of service superb... Benedito took great care of us which was really appreciated...

...2: the price this hotel charges per night you’d expect a decent nights sleep not a rock hard bed, flimsy pillows with no head support and a quiet sound proofed room if facing on the street rooms. Checking in was done at home be fore we left and made arriving more easier as basically just handed our room key... 4: the best bit of our stay is the pancake maker in the breakfast buffet 5: look at booking a premier inn or travel lodge because their facilities are more up to date than what this hotel can offer 6: so glad I didn’t book this hotel as originally planned for two night as this trip would’ve been cut short that’s for sure I did email the hotel with my concerns when I got home and they haven’t replied as of yet...

...Riverside hotel is perfectly located for visiting Windsor castle, theatre royal and lots of bars and restaurants, all within easy walking distance of the hotel. The hotel was spotlessly clean and modern, light and bright... Lovely dining room overlooking the river and a comfortable lounge/drawing room... Our bedroom, although wasn’t riverside was very spacious with 2 large windows... The bed was very comfortable with crisp, clean, fresh linen... The shower room was very large and sparkly clean... Conveniently located for drop off/pick up from Heathrow airport; only a 10 minute drive...

...A 4 star doesnt have cheap coffee in plastic sachets in the room, it would have a pod machine, the room was just average and nothing special, in fact I’ve had better rooms at a premier in at 10x cheaper rates. the spa is a joke, the whirlpool outside bath is the size of a paddling pool and is broken, they have a sauna, well it’s an outdoor shed that’s been converted, all put in a sort of alley way... They ask you to use the machine for coffee, a 4 star hotel would have filter coffee, if you ask they will make a pot, but only if you ask...

...We loved the location of this hotel and while staff were exceedingly nonchalant we enjoyed Windsor and all it had to offer so much that we did find the hotel quaint and charming. Getting to our room was through a labyrinth of halls and stairs but it was a decent size with a good bathroom... Breakfast was very pleasant and all the public rooms were decorated nicely... For us being on the Thames and in such close proximity to everything made thi a delightful stay...