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Castle Hotel Windsor MGallery Collection

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18 High Street, Windsor SL4 1LJ, England
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1 room 1 adult
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Castle Hotel Windsor MGallery Collection
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1,259 Reviews from our TripAdvisor Community

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Dibden Purlieu, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We wanted to visit Windsor Castle and chose this hotel from looking at the web site as it was close to the Castle and railway station and excellent value for money. Our visit coincided with a hotel relaunch and we were invited to a cocktail party followed by a buffet which was fabulous. The staff were very welcoming and couldn't... More 

Helpful?
Thank Tom M
Maryland
Level Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has it all: ambiance, comfort, and location. Located in an historic building completely renovated to modern standards, the room was quiet and immaculate, and we loved the convenience of being just steps from Windsor Castle, shopping, and the train station. The bathroom shower controls were perhaps the easiest we've ever encountered (much appreciated after stays in older hotels... More 

Helpful?
Thank QRooBound
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear QRooBound, Thank you for taking the time to submit your review following your recent stay at the Castle Hotel, Windsor. From our passionate team to the luxurious rooms, our historic building and the convenience of our location, we are all about offering memorable moments to all our guests. It is with great pride that I will pass on your... More 

Derby
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights end of December. The hotel was easy to find, very helpful member of staff helped us park. Quick friendly efficient check in. Our room very clean and spacious. The location was perfect just within minutes of the Castle, everything about our stay was perfect. We didn't dine at the hotel, simply because we wanted to try... More 

Helpful?
Thank Wishyouwerehere0702
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Wishyouwerehere0702, Thank you for taking the time to submit your positive review following from your stay in December. I am delighted that you enjoyed your time at the Castle Hotel, Windsor and that you found everything about your stay perfect, in particular our Central Location. I was pleased to note the team looked after you well, in particular Zaf... More 

Blackburn, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, great service. We had a very good time here and would come back. The staff were excellent. The rooms were very good. If I was going to be picky I would say the breakfast was cool, but tasty.

Helpful?
Thank Rob W
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Rob W, Thank you for submitting a review of the Castle Hotel, Windsor following your recent stay. I was pleased to note that you enjoyed your stay overall and in particular found the team to be excellent. I will be sure to pass your comments to the team as i know they will be encouraged by your feedback. I... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This review is based on multiple stays at this hotel over the last few years. If your room is in the main building then you'll receive an excellent five star experience. However........... The annexe is a nightmare in my experience. It's noisy, too hot and the rooms are small. The staff here are excellent however. Andy at the bar is... More 

Helpful?
1 Thank Phil V
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Phil V, Thank you for taking the time to write your review of the Castle Hotel, Windsor. I was pleased to note that you have enjoyed some aspects of your stay with us in your previous visits, receiving an excellent 5 star experience. I am concerned to hear that you have previously experienced shortcomings from our Park Wing as... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at castle hotel wiindsor overnight as we had an early flight out of heathrow next day, it was a beautifull hotel that met all my expectations and windsor castle was so close as were shops etc, only had breakfast in hotel but that was excellent and well served, will be recommending to friends and would definitely use again

Review collected in partnership with Accorhotels.com

Helpful?
Thank shurford2
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear shurford2, Thank you for choosing to stay with the Castle Hotel, Windsor and taking the time to provide us with your feedback. I was delighted to note that you found the hotel beautiful, that it met all your expectations and that you found the location suitable. I will share your comments with our team. I am sure that this... More 

UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the hotel over Christmas, not actually staying there, as I was staying outside Windsor. I had tea in the bar and was shown a room as I plan to stay over Christmas next year. The hotel is so well located, opposite the Castle and close to the shops in Peascod Street. Parking is available, albeit a tad expensive... More 

Helpful?
Thank stables1865
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear stables1865, Thank you for taking the time to submit your review following from your visit at the Castle Hotel, Windsor. I am pleased to note that you found the team delightful, enjoyed your lunch and found our hotel atmosphere welcoming. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am... More 

Sydney, Australia
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms in this hotel have plenty of space and are very well decorated. The bathroom is especially good. Location couldn't be better, and there is plenty of parking. The thing worth mentioning in particular is the level of service from the staff: it is well above what you normally get in a similar hotel in the UK - friendly,... More 

Helpful?
Thank Lindy21s
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Lindy21s, Thank you for taking the time to review the Castle Hotel, Windsor following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your room and amenities. I will be delighted to share your feedback with the team as I know they will be encouraged by it. We look forward... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed and this hotel a few times on business and absolutely love it. It was really wonderful before, but now after the renovation it's amazing. The common spaces are warm and modern, the rooms are extremely comfortable, and as always the staff is incredible. Aaron in particular is a delight and goes above and beyond to make sure... More 

Helpful?
1 Thank lSup
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear lSup, I thank you sincerely for your excellent review following your visit to at the Castle Hotel, Windsor. I am happy that you felt our new refurbishment was amazing and that my team looked after you throughout your stay. I will pass on your comments to Aaron who will be delighted that you took the time to mention him... More 

Southampton, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Myself and partner decided to visit Windsor for an anniversary break. When the hotel found this out they upgraded us for free and made so much effort to make our weekend special. Nothing is too much for the staff and the hotel itself is beautiful Located perfectly. We could not have asked for a better hotel. A special thanks to... More 

Helpful?
1 Thank lisa e
GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear lisa e, Thank you for taking the time to review the Castle Hotel, Windsor - MGallery by Sofitel following your recent stay with us. I am delighted to note that you had a wonderful stay with us, and that you enjoyed the your up-grade and the location. I will share your feedback with the team as i know they... More 

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