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Innkeepers Lodge Old Windsor

4.0 of 5
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14 Straight Road | Old Windsor, Windsor SL4 2RR, England
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1 room 1 adult
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132 Reviews from our TripAdvisor Community

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Leicestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Staff attitude very poor... Clenliness very poor ... Ran out of yorkshire puddings ten minute wait ... ran out of roast potatoes ... when they did come out they were not cooked ... veg under cooked .... bread sauce like gravy ... very disappointed.

Helpful?
Thank Nicola H
Innkeepers_Lodge_01, Guest Relations Manager at Innkeepers Lodge Old Windsor, responded to this review

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments. More 

Exeter, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 27, 2015

Stayed here for a week while working away, check in was as others have said very slow had to wait for a waitress to notice us. Room was not that comfortable and very cold during the recent cold snap we had, ended up in bed with my fleece on to keep warm.At times it was noisy at night we were... More 

Helpful?
Thank Gerri397
Innkeepers_Lodge_01, Guest Relations Manager at Innkeepers Lodge Old Windsor, responded to this review

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments. More 

Hertfordshire, United Kingdom
1 review
2 of 5 stars Reviewed November 27, 2015

On arrival left waiting for 20 mins to book in. Tables and floor in bar sticky. The carvery was poor server of the meats was rude and not interested also picked up one of my Yorkshire puds and chucked it back on to my plate. The waitress was not interested in your answer to the question she asked you. At... More 

Helpful?
Thank Nick W

Travelers are raving about these Windsor hotels

Holbeach, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 25, 2015

just spent weekend here for the third time. Fell short of our expectations & may not re-visit.Rooms ok but could be cleaner, ousr smelt musty. Continental breakfast appalling as had to keep asking for things to be topped up. breakfast not contained in one place. Carol very grumpy. When complained to manager we were not taken seriously. Gosia was lovely... More 

Helpful?
Thank Karen H
North Port, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

Clean, close to Windsor, only peeve would be an iron was requested twice and never materialized- lodging is managed by the bar/restaurant and the needs of those clientele came first it would seem. Breakfast was adequate. Plenty of parking. I would stay there again.

Helpful?
Thank flbritchick
Broadbeach, Australia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 26, 2015

We chose this hotel as it was only 20 minutes from Heathrow after a long flight from Australia we needed somewhere comfortable without worrying about finding parking. Great pub food and comfortable beds. Windsor town is just down the road so you can check out the castle and a walk through town.

Helpful?
Thank Vicki L
Innkeepers_Lodge_01, Guest Relations Manager at Innkeepers Lodge Old Windsor, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Aldridge, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2015

We weren't quite sure what to expect as the deal we had was very reasonable. However we were very pleased with the location of the hotel, it has a Toby carvery attached which offers good food at fantastic prices. The rooms are spacious, clean & tidy with everything you need.

Helpful?
Thank Carol G
Innkeepers_Lodge_01, Guest Relations Manager at Innkeepers Lodge Old Windsor, responded to this review

It’s great to hear you enjoyed your experience with us. Thanks so much for sharing your feedback. More 

Hampshire, England
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 28, 2015

Our expectations were low when reading the previous reviews - we were pleasantly surprised. Bearing in mind the cost, we found the accommodation clean and comfortable. Staff were very friendly ( even though 1 member of staff said that they did not serve hot drinks at the bar). All in all, a very pleasant stay.

Helpful?
Thank markandchris
Innkeepers_Lodge_01, Guest Relations Manager at Innkeepers Lodge Old Windsor, responded to this review

Thanks for your feedback on your visit. We’re really glad you enjoyed it and we hope to welcome you back soon. More 

Sittingbourne, United Kingdom
1 review
4 of 5 stars Reviewed September 20, 2015

Arrived to find the hotel much further away from old Windsor than we expected, for some reason we expected to stroll into the town centre however it was a good 10 minute drive. We found the reception unmanned but got noticed by an harassed restaurant worker who did the check in and gave us the keys. The room was excellent... More 

Helpful?
Thank Delboy2kent
Innkeepers_Lodge_01, Guest Relations Manager at Innkeepers Lodge Old Windsor, responded to this review

Thanks for taking the time to leave a review. We really appreciate getting feedback from our guests as it means we can keep improving. More 

Ingoldmells, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed September 15, 2015

A hotel i have stoped at many times, on both business and pleasure. The hotel based to the rear of the premises is clean and comfortable, the prices more than reasonable for the area. The food and beer(real ales) great, the service a little slow but over all another great stay. Its a suprise reading some other reviews on here... More 

Helpful?
Thank Paul A
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