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Highclere Hotel

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#4 of 6 Hotels in Ascot
Certificate of Excellence
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1 room 2 adults 0 children
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Highclere Hotel
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150 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Reviewed 1 week ago

I arrive on a Wednesday morning at the hotel, and from that moment on the service was impeccable. The room I stayed on was small but was perfect for a short stay: a double and single bed, plus a bed-sofa, a complete bathroom, a closet, etc. Everything a room should have. Clean overall, well organized and maintained. I arrived late...

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Helpful?
Thank Pablo B
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello Pablo B, and thank you for staying with us last week. Also, thank you for your very kind review and lovely words; they are appreciated and will be passed on to our staff. I am pleased that you found our hotel so impeccable, clean and well organised. We try hard to please and, when someone tells us how well...

Ebbw Vale, United Kingdom
Reviewed November 1, 2016 via mobile

We stayed at this lovely Hotel from 28th - 30th October. Thomas who greeted us was fab from start to finish, he was so lovely to our 6 yr old who insisted we see him before we left the hotel for the day. Very clean and nice little touches of restocked biscuits and water in the room each day. Location...

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Helpful?
Thank Andrew J
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello Andrew J, and thank you for your very kind review. I'm pleased you found us to your liking and that your 6 yrd old enjoyed meeting Thomas. As you say, we can't please everyone, even with 4.5/5 standards; I'm just glad we pleased you and your family. Hopefully we'll see you soon. Regards, Phillip Curtis

Reviewed October 22, 2016 via mobile

Booked this hotel through Booking.com when we got there it looked like a hostel. We were showed the room which was clean but very noisy from above. I willingly paid the seventy six pounds not to stop there.

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Helpful?
Thank Flywheel27
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello "Flywheel27", and thank you for taking the time to post your review. It's a pity you did not ask for an alternative room as one was available that night and Thomas, our manager, would have happily moved you; or had a word with the guests above your room. Kind regards, Phillip Curtis

Reviewed October 16, 2016 via mobile

Great place at a good price point - in an otherwise very expensive area. Basic rooms but clean, friendly staff. Good location - plenty of options to walk out and eat in the evening. Onsite parking but really no other facilities- didn't take breakfast but it looked basic. Will definitely use again

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Helpful?
Thank Grandtours2
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello Grandtours2, and thank you for staying with us recently, and for your lovely review. I'm pleased you were comfortable and well looked after, and look forward to welcoming you again soon. Regards, Phillip Curtis

midlands
Reviewed October 16, 2016 via mobile

We had a brilliant time did what it said on the tin clean amazing staff just down the road from the race course .lots of good eating places close by the dog and partridge is a must the sun cafe is brilliant for a full English

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Thank happy1Midlands
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello "happy1Midlands", and thank you for choosing to stay with us. You're absolutely right about the places you visited - they are great and well worth a visit or few. Until next time, keep well. Regards, Phillip Curtis

Provo, TCI
Reviewed October 1, 2016 via mobile

If you want to meet one of the nicest people in the hotel business stay here. Sherrie was such a help and the rooms are just perfect! Quaint and exactly as described. We were so happy to find it that we stayed a second night. Taxi arranged to Heathrow next morning and that was very reasonable too for three of...

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Helpful?
Thank Jenny D
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello Jenny D, and thank you for your lovely sentiments concerning Sherrie. We agree, she is a lovely person, as is her husband, Thomas; it's the one quality you can't teach potential staff members, yet probably the most vital in the service industry. I will pass on your kind words to Sherrie as I know she will be encouraged by...

Poole, United Kingdom
Reviewed September 4, 2016

We stayed at the Highclere on Saturday the 3rd of September. The rooms were good, clean and well kept, the staff helpful and informative, everything you would expect in a good quality establishment. We used the Highclere as our base to visit Ascot for the "Festival of Food and Wine Racing Weekend." And can not only recommend the Hotel, but...

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Thank Graham W
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello Graham W, and thank you for staying with us in September. It's so nice when our service and hospitality so perfectly match our guests' experience. We try hard and our managers and staff are great at what they do. I will share your comments with them and make their day; as you have made mine. Come back soon. Regards,...

Reviewed August 22, 2016 via mobile

I recently stayed in the Highclere Hotel with my wife and 1 year old daughter. We booked a room very last minute as we had a christening early the following day. First of the guys at the hotel were soooo accommodating. They could not have been more helpful. They had a cot for my daughter and they were very accommodating...

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Helpful?
Thank Jay C
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello Jay C, and thank you for staying with us. It is always wonderful to receive positive reviews, and especially so when the reviewer's enthusiasm and enjoyment are as contageous as yours. Our managers and staff will be overjoyed to receive your feedback. Regarding the free Netflix, only the family rooms have internet enabled TV's and, being parents too, we...

Reviewed August 15, 2016 via mobile

What a lovely, friendly and great value hotel. We stayed here while visiting Ascot Racecourse for the Red Bull Air Race and had a very pleasant stay. We were even close enough to walk to the racecourse, rather than endure the dreaded mass parking nightmare of any large event – it is about a 25-30 min walk, but very easy....

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Helpful?
Thank Jillian B
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello jillian B, and thank you for staying with us in August, and for your review. The Red Bull Air Race is now an annual highlight on our calendar and our rooms are already 50% booked for next year; so get yours booked if you haven't yet. I will pass on your comments about the staff - they love to...

Newcastle upon Tyne, United Kingdom
Reviewed July 24, 2016

The Highclere Hotel is small boutique property with all facilities and perfect for people visiting Ascot/Wentworth/Henley etc. We booked a superior room for a two night stay. We were provided with a room on the road side, which was very nosy (not recommended). Room was very clean and comfortable but small and snug. The wardrobe was the depth of a...

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Helpful?
Thank Broonie-1
Highclere_Hotel, Owner at Highclere Hotel, responded to this review

Hello "Broonie-1", and thank you for your comprehensive review. Most of our guests are short stays, so when we refurbished a few years back, my wife felt that the extra room size would be more practical than larger wardrobes for the clothes that very few people bring. I trust you can appreciate the trade-off that had to be made. That...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Set in Sunninghill village near Ascot, 10 minutes from the M25, M4, M3 & the A30. Conveniently located with shops, restaurants and pubs close by. Heathrow Airport is just 20-minutes away.Main business areas of Bracknell, Reading, Staines, Windsor nearby.Flexible check-in times (please call to discuss), Free WiFi and Free on-site parkingLocal attractions include: Royal Ascot, Wentworth GC, Windsor Castle, Windsor Great Park, Virginia Water Lake, Saville Gardens, Legoland, Thorpe Park ... more   less 

Additional Information about Highclere Hotel

Address: 19 Kings Road | Sunninghill, Ascot SL5 9AD, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot
Price Range: $85 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highclere Hotel 3*
Number of rooms: 10
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Also Known As:
Highclere Hotel Berkshire/Ascot
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Questions & Answers

Questions? Get answers from Highclere Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Talk with the owners about your needs beforehand. I'm sure they comply and help you in any way they can.”
 of 5 bubbles R6149KQpablob, 1 week ago | Read review
“For a quiet room book the back of the hotel”
 of 5 bubbles Broonie-1, Jul 24, 2016 | Read review
“Room 1 is excellent for its facilities”
 of 5 bubbles heatheryone, Jul 12, 2016 | Read review
“Phone them direct for family rooms ... their website has a problem and shows them as booked when they are not.”
 of 5 bubbles Traveling_Since_1992, Jun 6, 2016 | Read review
“Excellent throughout.”
 of 5 bubbles LisaKethro, Apr 6, 2016 | Read review
5 of 5
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