We booked a 1pm table in the New Inn website at 9am on Sunday 20th October. Our contact details were left but no confirmation came through. I rang to confirm the booking only to be told the website wasn't working. I then rebooked over the phone. On arrival we waited 10 minutes to be shown our table. The menu was basic and fairly limited. No mention of children's menu but when asked I was told it was half portions of various dishes which is fair enough. We waited 50 minutes for our food. I was a little concerned that the plate for my 4 year old son was too hot to be handed to me by the waitress who suggested she put it on the table with a cloth. Surely then it's too hot for a four year old to be handed too? I decided to order a few drinks from the bar and was served by an older gentleman who had obviously missed his Customer Service course. I asked him which Gin he recommended to which he replied " I don't know I don't drink", very helpful! I then asked if I could put the drinks on the bill to which he replied " I wish you had told me that before." Sadly I am not trained in his till so I was unaware we had to announce that I wanted the drinks to be on the bill before he started preparing them. Our earlier drinks weren't great either, the coffee was cold and the pineapple juice despite being in date, tasted awful. The food was actually very nice but was sadly let down by poor service and a member of staff who would have been more suited to Fawlty Towers. We decided to have desserts elsewhere. …
The New Inn is an ok pub but food and service is average at best. Fairly uninspiring pub food and staff who seem more interested in talking amongst themselves rather than serve customers. Only really good thing about the place is the garden which one of the staff commented “I HATE THIS GARDEN” as she was bringing out food, which I thought was a bit strange. Ok but better places to go around Salisbury.
I heard about this place while we travelled through the city by the bus tour. It’s a 900 years old pub survived centuries and still there where it was from the beginning. Good selection of beers food was great on a reasonable price. I would definitely return.
Quaint Tudor public house, serving the delicious Hall and Woodhouse beers. Dark stained wooden beams and period features. Extremely atmospheric and a great place to take refuge from the elements or pop in for a quick drink or a meal.
£6.50 each for a dry baguette with 2 sausages and a tiny smear of onion marmalade. Took ages to arrive and was totally uninspiring. My wife was unwell otherwise I would have complained at the time but we just wanted to get out of there. Walked past so many times. To be honest, wish we'd walked past this time. Tried to email them but their website won't load.