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Mercure Salisbury White Hart Hotel

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Mercure Salisbury White Hart Hotel
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800 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Salisbury White Hart Hotel
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Showing 741: English reviews
Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My fiance and I had the opportunity to stay in this amazing hotel for a family function which in itself was excellent. On arrival we were instantly greeted with warmth from the reception staff and was offered assistance to carry our belongings to our room. The bedroom was clean, spacious and the bed was enormous. Unfortunately our shower was not... More 

Helpful?
Thank katherineferris1
Northampton, United Kingdom
Level Contributor
415 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An imposing hotel building right in the centre of Salisbury. A large car park including a few spaces under cover was an excellent start. The young man on reception was kindness itself and checked for an upgrade to a privilege room. Unfortunately all taken but he discovered an empty executive room facing the main street. He suggested it could be... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank braithwaite12
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Thank you braithwaite12 for your kind review following your recent stay with us in the heart of the historic city of Salisbury. It was lovely to read that the reception team were able to look after you so well on arrival and accommodating you with one of our executive rooms. Hopefully next time we will be able to have one... More 

shanghai
Level Contributor
506 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed only one night here for a function which was in itself excellent as was the food which is a tribute to the hotel kitchen while catering for a lot of people. Our bedroom was very clean and comfortable but the outstanding thing about this hotel was their staff all of whom appeared to be both professional and yet... More 

Helpful?
1 Thank toniShanghai
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear toniShanghai I was very pleased to read of your excellent stay with us at the White Hart Hotel while attending a function. Rest assured I have shared all of your positive words of praise with the entire team for their professional and friendly service and ensuring that everyone was looked after during the event. To read a review when... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful entrance and function rooms, friendly greeting from lovely receptionist. Very comfortable room with enormous bed! The bar staff looked after us, turning the TV up so that we could enjoy the Wales v Belgium games. Nicely presented breakfast. Caution with the towel rail though, I suffered first degree burns from just brushing past it and I wouldn't like to... More 

Helpful?
Thank Kazza M
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Kazza M I was so pleased to read that you were well looked after by the entire team at the hotel from the welcome at the front desk to the bar staff in the evening when watching the football, a shame that Wales are now coming home as well. Thank you for giving me the opportunity in speaking with... More 

southampton
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely hotel 5 minutes from shops and Salisbury cathedral. We had room 217 overlooking the front of hotel with views of Salisbury cathedral. Room was spacious and decorated in keeping with the age of hotel. However our only complaint was the room was very stuffy!! We had to open all 4 Windows. During the night it was so hot I... More 

Helpful?
Thank huskybike
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear huskybike We appreciate you taking the time in letting us know of your recent and enjoyable stay with us at the Mercure White Hart Hotel. The main building is a Georgian building with a magnificent portico at the front of the hotel with the both the bedrooms and public facilities fitted to modern design yet keeping with a traditional... More 

London / East Midlands
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On checking in at this very well presented hotel we advised that the allocated room was unsatisfactory. Reception immediately and graciously offered two alternatives and we were happily relocated to a more acceptable room. There is no lift but luggage assistance is offered and, as with all the personnel, with a friendly courteous approach and a big smile! Well done.... More 

Helpful?
Thank Selecto
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Selecto I was so pleased to read that the team ensured that you were well looked after and they responded so positively and effectively upon your arrival and providing a warm welcome. I will also share your glowing report following your breakfast with both the kitchen brigade and restaurant teams, and hope that next time we are able to... More 

Milton Keynes, United Kingdom
Level Contributor
416 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a few nights in June. After a rocky start with a very small room which the lovely Hannah dealt with professionally and sympathetically. The hotel is located in a very good spot for seeing the sights of Salisbury and the staff are always happy to point you in the right direction. Breakfast was vast and tasty.... More 

Helpful?
1 Thank Jules0131
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Jules0131 Thank you for such kind words for both the hotel and staff following your enjoyable stay with us. I am extremely pleased to read that the team, specifically Hannah looked after you so well during your visit. I have made note of your concerns and perhaps in the future we can deliver an even better experience throughout, let... More 

St. Neots, United Kingdom
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a good location within walking distance of all the interesting places and amenities. Parked our car in the hotel car park on the Friday we arrived and did not use it until our departure on the Monday. Had a executive double on the second floor. Spacious but very dark and poor lighting within the room. Otherwise had... More 

Helpful?
Thank Lindsey Y
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Lindsey Y We appreciate all of your kind words following your recent enjoyable stay with us at the White Hart Hotel. I was pleased to read that the team looked after you well during your stay in providing both a friendly and helpful service from arrival to departure. As you mentioned the hotel's location allows guests to park up... More 

Norwich, United Kingdom
1 review
3 of 5 stars Reviewed 5 weeks ago

It is very conveniently situated for the centre of Salisbury and has excellent parking facilities. I have stayed in the Hotel on several occasions over the last 30 years and very little has changed. The standard rooms are small and lacking in modern facilities, it is quite a struggle to get to the top floor for over 80's and the... More 

Helpful?
Thank peterhb10
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear peterhb10 Thank you for choosing the White Hart Hotel again during your stay in the historic city of Salisbury and for your continued loyalty over the years. The hotel is in a great location for visitors to the city and is a convenient base for those wanting to explore the 'timeless' Wiltshire countryside which surrounds us. The hotel offers... More 

St. Thomas
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 23, 2016

Paid to upgrade - why? £380 for two nights - you could get a decent hotel for that. The place is scruffy, the rooms are small and the bathrooms even smaller and that's with the upgrade to privilege room. So noisy - look out for the air conditioning on the roof - it will keep you awake all night. Go... More 

Helpful?
Thank fred488
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear fred488 I was so disappointed to hear about your recent concerns following your recent stay and subsequent conversation with the Front Office Manager upon your departure. However I was pleased that the Front Office Manager made the appropriate monetary gesture with your final bill following your feedback and I hope that you enjoyed the complimentary Prosecco to celebrate your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St. Johns Street | Wiltshire, Salisbury SP1 2SD, England
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range: $112 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#5 Luxury Hotel in Salisbury
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