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Mercure Salisbury White Hart Hotel

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Mercure Salisbury White Hart Hotel
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817 Reviews from our TripAdvisor Community

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Showing 757: English reviews
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel looks lovely from the outside and the decor throughout the ground floor is in keeping and well presented. Unfortunately the room was a let down and although it seemed relatively recently decorated it still felt drab and was dim even with all the lights on. The bathroom was very tired and the head height extractor fan was full... More 

Helpful?
Thank MrMarkBennettcom
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear MrMarkBennettcom We appreciate you taking the time in posting your review following your recent stay at the Mercure Salisbury, White Hart Hotel. I was pleased to read that the hotel's appearance of a Georgian house with portico as it's frontage and lobby and lounge area as well as location were welcoming I was disappointed that the accommodation did not... More 

San Francisco
Level Contributor
91 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Not happy. We booked through hotels.com; we thought we were paying for Air Conditioning but (unclear whose error) turns out we're not. It was pretty warm during our stay, quite uncomfortable. So read the fine print, I guess. On our last night, the entire lobby was taken over for a wedding reception. It was a struggle just to make it... More 

Helpful?
Thank joeblitzflick
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear joeblitzflick Firstly I appreciate you taking the time in letting us know of your recent experience with us in Salisbury. The hotel is a popular destination for those wishing to visit the city and surrounding Wiltshire countryside, business travellers as well those wishing to celebrate those special events. I wish to apologise that we did not meet with your... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I was expecting a higher standard for the room furniture, etc. The room my mother got was better so I guess quality varies from room to room, even those that are charged at the same rate. Other than that it was a pleasant stay and good breakfast.

Helpful?
Thank Bruno R
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Bruno R Firstly thank you for choosing the White Hart for yourself and family and I was pleased to read that you had a pleasant stay. With the hotel's bedrooms been situated over two floors both in the main Georgian House and extension wing, they all offer their own varying character and size. Once again thank you for letting... More 

York, United Kingdom
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here when visiting family in the area. Great location, close to the cathedral and shops. Check in was very quick. Room was a good size, nice and clean and comfortable. Staff were all friendly and helpful. Breakfast was very nice, with plenty of choice. We would be happy to stay here again.

Helpful?
Thank Happy_Shoppers13
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Happy_Shoppers13 Thank you for choosing the White Hart Hotel when visiting you family recently. I was so pleased to read that you had an enjoyable stay with us and that the location in the heart of our famous, historic city met with your expectations in allowing you to explore the many local attractions and shops in the city centre.... More 

Middenbeemster, The Netherlands
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We just stayed one night here. The room was okay, especially for the paid price. The bed was excellent. Because of the warm weather it was very stuffy in the hallway. It seems the hotel lacks good ventilation. The room itself was also warm, keeping the windows open helped, but also opens the possibility of moskito's to enter the room.... More 

Helpful?
Thank Lennard I
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Lennard I Thank you for your kind words for the team who were very helpful throughout your stay. I am sure that your feedback will drive them to continue the levels of service expected of them. The hotel is one of the oldest Inns in Salisbury, and has been refurbished over the years keeping a traditional yet contemporary feel... More 

Cambridgeshire
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The White Hart is a very convenient city centre hotel that could do with a make-over. The staff were all very pleasant and helpful. Our roadside room was a good size and had everything we needed but looked a bit tired. The weather was hot and our choice was a very noisy air-con unit or a noisy road if we... More 

Helpful?
Thank Lupin52
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Lupin52 The hotel is as you mentioned conveniently located in the heart of the historic city of Salisbury, with the team providing a pleasant experience throughout the hotel. All the team will be immensely proud to read that their efforts are appreciated as am I, as I understand the difference they can make to anyone's stay. However I have... More 

Brisbane, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A very nice hotel. Excellent facilities with one draw-back it does not have a lift. Overall we would happily stay there again and recommend it to others. The mattress was a little hard for us, but this seemed to be common across the eight Mecure hotels we stayed in during our holiday. We also understand that this is a personal... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ben W
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Ben W It was great to read that you had such a wonderful stay during your holiday. You rightly mentioned the facilities where we not only offer a central location in the historic city of Salisbury with on site car parking, but we also provide a quiet courtyard to relax in and air conditioned restaurant to dine in, wonderful... More 

London, United Kingdom
Level Contributor
75 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 1 week ago

A good hotel, close to Cathedral Close and the city centre. I had a large double room with a good sized en-suite bathroom - shower and bath combined - hot drinks available, and a good sized TV. Registration was quick and easy even though I was a little early arriving. Parking at rear. Evening meal was tasty and expeditiously served,... More 

Helpful?
Thank Arandale
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Arandale You are quite right, the hotel's location close to the cathedral and city centre is well worth mentioning and many enjoy the close proximity of both the historic buildings as well as the shopping area, restaurants and bars. I was so pleased to read you enjoyed dining with us, as the current warm weather is allowing our guests... More 

1 review
5 of 5 stars Reviewed 1 week ago

I've stayed at almost every hotel in Salisbury over the last 5 weeks on business and I have to say that the White Hart has been nothing short of outstanding. I've not experienced anything close to their levels of service in any other hotel in the area and the staff there will do their most to cater to any request.... More 

Helpful?
Thank Brad J
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Brad J To read that the staff provided you with outstanding service and hospitality fills me and I am sure the team with whom I share all feedback with, immense pride, especially when they made such a difference and impact to your stay. We really appreciate all of your kind words and thank you for your recommendation to other... More 

Sheffield, United Kingdom
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The lady on reception was very helpful especially about where to park safely at night The hotel does have a car park but they charge £6 95 per night but it's very safe there for your car . Room was quite small with large bathroom and flat screen t v. Wi Fi was great as was the food. Really enjoyed... More 

Helpful?
Thank 945gary
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear 945gary Thank you for taking the opportunity in letting us know of your experience when staying with us at the Mercure Salisbury, White Hart Hotel. I will share all of your kind words with the team and I was pleased that we were able to provide you with a great stay, your review will serve as great motivation for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St. Johns Street | Wiltshire, Salisbury SP1 2SD, England
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range: $105 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#5 Luxury Hotel in Salisbury
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