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Mercure Salisbury White Hart Hotel

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St John Street | Wiltshire, Salisbury SP1 2SD, England
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798 Reviews from our TripAdvisor Community

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Showing 738: English reviews
London UK
Level Contributor
191 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is extremely well situated in the centre of Salisbury, close to the Cathedral, but is nevertheless quiet at night (at least we were at the back). All staff encountered were lovely, super-friendly and helpful. Our room, a standard one, was absolutely fine in a bland kind of way with a very large, comfortable bed and small but very... More 

Helpful?
Thank Highgateglobetrotter
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Highgateglobetrotter Thank you for your kind words about the team at the hotel who came in for such high praise. The hotel is ideally located for exploring the city including the famous Cathedral and spire that can be seen from all directions as you approach Salisbury. The lounge was refurbished in 2011 with the art work depicting some characters... More 

London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 1 week ago

I have held out on writing this review but it has been months since we stayed and several complaints letters to the hotel and they have chosen to ignore myself and my boyfriend! We stayed in this hotel and we must start by saying the hotel staff were friendly and the room is vibrant and colourful. It had a large... More 

Helpful?
Thank Seckin1
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Seckin1 I was very concerned to read that you had been attempting to contact the hotel direct with no luck. Thank you for giving me the opportunity in responding to your concerns as my records show that there had been correspondence with your partner from the Guest Services Department regarding your stay in February and therefore genuinely disappointed that... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I had the pleasure of visiting the hotel for dinner. The staff were very friendly (at reception, the bar, and restaurant) and from that I would feel comfortable staying at the hotel. For main course we both went for duck which was a lovely large piece of meat; the leeks and croquettes to accompany were just the right amount; and... More 

Helpful?
Thank Simon R
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Simon R Thank you for your kind review of the Squire's Restaurant at the Mercure, White Hart Hotel. I was pleased to read your review, rest assured that I will share your comments with the Food and Beverage team who will I'm sure take great encouragement from your kind words. I have noted your concerns for the team to... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

My wife and i has a short stay at the hotel, but we were treated to a lovely experience, the hotel is full of charm, rooms lovely, great food, but most importantly the staff were great, will be staying again, and recommending the hotel to all our friends.

Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Guest Thank you for taking the time in posting your review following your brief recent stay with us and for all your kind words. It really does act as great motivation when the team read that they have made such an impact on someone's stay, they are and always will be the most important element of a hotel. Thank... More 

Twickenham
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed a Sunday night having been at a 50th birthday party locally. We booked the hotel because they allow dogs in certain rooms. It was very comfortable and in a great central location with parking. The staff were very friendly and helpful and nothing seemed like too much trouble. We had breakfast in our room so that we didn't... More 

Helpful?
Thank Donal H
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear Donal H Thank you for choosing the White Hart Hotel when attending a birthday celebration nearby. I was so pleased that we were able to meet with your requirements and expectations during your stay and that the staff came in for so much praise from arrival to serving you your breakfast room service in the morning. Thank you for... More 

Sheffield, United Kingdom
1 of 5 stars Reviewed 1 week ago via mobile

Still currently staying here, and it's the worst room I've ever been in. Firstly states there's free parking but is charged at £6:50 Got in to the room and it has to be the smallest room in the hotel, looking out on to the noisy road that we was warned about, the windows are absolutely filthy, the curtains are broke... More 

Helpful?
Thank emman1996
Switzerland
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy access to the centre, to market place. Good quality of room and breakfast. Parking at the back of the building is very useful. Check-in and check-out very quick. People at the front desk has given good tips for restaurant to dine (look at ANOKAA Indian restaurant)

Helpful?
Thank NinoB66
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear NinoB66 I was very pleased to read that you enjoyed your stay with us at the White Hart Hotel located in the heart of the historic city of Salisbury. We appreciate your feedback regarding both the accommodation and breakfast served at the hotel as well as the added bonus of the extensive car park at the rear of the... More 

Gloucestershire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My fiance and I had the opportunity to stay in this amazing hotel for a family function which in itself was excellent. On arrival we were instantly greeted with warmth from the reception staff and was offered assistance to carry our belongings to our room. The bedroom was clean, spacious and the bed was enormous. Unfortunately our shower was not... More 

Helpful?
Thank katherineferris1
Northampton, United Kingdom
Level Contributor
413 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An imposing hotel building right in the centre of Salisbury. A large car park including a few spaces under cover was an excellent start. The young man on reception was kindness itself and checked for an upgrade to a privilege room. Unfortunately all taken but he discovered an empty executive room facing the main street. He suggested it could be... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank braithwaite12
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Thank you braithwaite12 for your kind review following your recent stay with us in the heart of the historic city of Salisbury. It was lovely to read that the reception team were able to look after you so well on arrival and accommodating you with one of our executive rooms. Hopefully next time we will be able to have one... More 

shanghai
Level Contributor
506 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed only one night here for a function which was in itself excellent as was the food which is a tribute to the hotel kitchen while catering for a lot of people. Our bedroom was very clean and comfortable but the outstanding thing about this hotel was their staff all of whom appeared to be both professional and yet... More 

Helpful?
1 Thank toniShanghai
WhiteHartManager, General Manager at Mercure Salisbury White Hart Hotel, responded to this review

Dear toniShanghai I was very pleased to read of your excellent stay with us at the White Hart Hotel while attending a function. Rest assured I have shared all of your positive words of praise with the entire team for their professional and friendly service and ensuring that everyone was looked after during the event. To read a review when... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Squires Restaurant
Squires Restaurant
Cuisines: British
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
This 17th century 3 star hotel with 68 en suite rooms stands in the centre of Salisbury overlooking the famous Cathedral. Ideal base to visit Stonehenge and the New Forest. 25 miles from Southampton Airport, 1 mile from Salisbury railway and coach station. The hotel features the award winning Squires Restaurant and Bar, a lounge, 3 conference suites and a free car park. Nearby local leisure facilities just a short walk away include swimming, sauna, squash, tennis, snooker, horse riding and golf. ... more   less 

Additional Information about Mercure Salisbury White Hart Hotel

Address: St John Street | Wiltshire, Salisbury SP1 2SD, England
Location: United Kingdom > England > Wiltshire > Salisbury
Price Range: $112 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salisbury White Hart Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Mercure White Hart Salisbury Hotel Salisbury
Accor White Hart Salisbury
Mercure Salisbury
Hotel Style:
#5 Luxury Hotel in Salisbury
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