Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
A Grade Two listed building in the heart of the town of Arundel, The Swan Hotel offers 14 boutique rooms which are accompanied by delicious food,ales, cocktails, whiskies and gins
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English
Location
27-29 High Street, Arundel BN18 9AG England
The Swan Hotel, Arundel
4.5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
We stayed here for 3 nights. The staff were all very friendly, welcoming and accommodating. We had been upgraded to a bigger room and the facilities were excellent with high class toiletries and tea and coffee. We were also supplied with dressing gowns slippers and big fluffy towels. Breakfast was included in the price and was also excellent with a very good selection and generous portions. We had dinner on the first night which was also very good and reasonably priced. The hotel itself is in an ideal location for access to local amenities and also for places further afield I would highly recommend a stay in this excellent place
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip:No parking on-site but a good car park at the back of the pub which is £8 a day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Oct 18, 2023
Good Evening Thank you so much for leaving us a review. We are so pleased that you had such a positive experience with us. From the room itself to the breakfast & dinner. This is all we hope for, for our guests and we really hope to see you again soon. Until then. Kind Regards, Harry Cottey Assistant Manager
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Just returned from our 2nd visit to the swan, as last time it was excellent!! We stayed in room 6 which was an ‘indulgence room’ it was perfect for us. The room was very clean and comfortable with a nespresso machine and 6 pods which is a good amount for 2 people for one night, also great selection of teas and coffee bags too and like the touch of a flask of cold milk and a couple of bottles of water. The bathroom was amazing with a large walk-in shower and a beautiful roll top bath. The Dyson fan in room is a great touch too especially when it’s warm. We had lunch before we checked in which was really nice. I can’t comment on main meals as had booked a restaurant in the town with friends for dinner. breakfast was lovely, a great choice of fruit, yoghurt, cereal and pastry’s, off the menu we had the full English breakfast which was great and seemed good quality produce. We liked our stay so much that as we checked out we have booked for a night in November in room 10 which I was told was lovely and had a roll top bath again which I love !! and we will def try the restaurant for our meal as it’s a Sunday and the roast looks amazing
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Date of stay: August 2024Trip type: Traveled as a couple
Room Tip:We parked in the car park by the lido which is only 5 min walk from hotel and cost £5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Aug 29, 2024
Thank you Jo for your review, I am pleased that your second time was just as good as your first time with us! I shall pass your lovely comments to the team. I look forward to welcoming you back again if your in the area Regards Jasmine, Deputy Manager
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We stayed at the Swan for one night, on arrival we were greeted by a lovely staff member who told us times of dinner and breakfast etc she asked if we wanted some fresh milk for the room which was given to us in a nice flask to keep it cold ( not the usual long life milk you get in hotel rooms in little plastic pots). We had booked 2 double rooms both furnished well, no wardrobe but hangers to hang cloths on the rooms were large and decorated very well and spotlessly clean, lovely bath robes & slippers. Both rooms had a Dyson fan in which we were extremely pleased about as the weather was so hot & the windows only opened a small amount. One of our rooms had a nespresso coffee machine in aswell as a kettle where the other room only had a kettle, however that room had a stunning bath aswell as a shower. Breakfast & dinner was lovely a great menu & all served by friendly staff. The pub Is 5 minutes walk to Arendal Castle, the lido & the local shops which was great. So glad we stayed at Swan no complaints.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip:There is a carpark behind the Swan which is pay and display or free to blue badge holders
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Jul 24, 2022
Thank you for your review, I am pleased that you have enjoyed your time with us & have found the little extras in the rooms handy. I shall pass your feedback to the team as this is a lovely read. Looking forward to welcoming you back again in the near future Regards Jasmine, Deputy Manager
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Quaint essential hotel in an ever so English location.
The Swan hotel is an original Georgian coaching Inn in the medieval market town, Arundel.
If you are visiting England from overseas, please please please visit Arundel. It isn't a typical English town, it is what many overseas visitors perceive to be a typical English town. There is a fairytale castle, a monestry, a water mill, a bustling high street full of antique shops, tea shops serving amazing tea & cakes, a picturesque river, lots of history and The Swan hotel. The hotel itself is at the lower end of the high street close to the river and the castle entrance. There is a car park (Parking lot) at the rear of the hotel but it costs £8.80/24hr period. To their credit the hotel does suggest other parking options that work out cheaper or free. The hotel staff are very friendly and efficient. We were quickly checked in and assigned to our room. We had taken a lower budget option so we weren't surprised to find ourselves in a small room with adequate on suite facilities. The room was comfortable but, first of our two minor moans, there was a constant pulsating droning hum that went on throughout the night causing a slight disturbance to our sleep. I did report this to the staff as I checked out and they said they would investigate. The second moan concerns the shower, it had less force than a peeing budgerigar. Took ages to shower under a very unsatisfactory stream of water. That really could do with updating. And now - the food. Honestly I don't know why this place doesn't have a Michelin star. The food was amazing. Fresh ingredients, well cooked and brilliantly presented.
All in all, a hotel I would go back to.
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Date of stay: August 2024Trip type: Traveled as a couple
Room Tip:Avoid cheapest room deals, smaller rooms are okay but have limitations.
Watch out for emails...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Aug 29, 2024
Thank you for your review, I appreciate the feedback. I am pleased you have enjoyed our central location, quality of the food provided & staff, Ill look into the issues with the rooms you have faced to get these rectified. Regards Jasmine, Deputy Manager
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It was my husband’s birthday and we arrived on a snowy cold day to a warm and friendly pub. Had a couple of hot toddies and checked in to our lovely warm room. Coffee machine, kettle, good coffee, tea bags, bottled water and chocolates were supplied. The bathroom had a great shower and claw bath, white fluffy gowns were provided. We had a good dinner and a bottle of wine served by friendly staff. Breakfast was served by the lovely Yvonne and was ample. Booked direct with the hotel. Arundel is a lovely town to walk around and we parked in the car park behind the hotel only £7.40 for 24 hours.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip:Beer barrels are delivered early morning as with any busy establishment, take your ear plugs if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Jan 4, 2023
Hello, thank you so much for the review. We appreciate your comments regarding the warm welcome you received . Yvonne is definitely an asset to our team and we will pass on the good words from yourself. We look forward to seeing you again. Kind Regards, Harry Cottey Assistant Manager
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We've stayed here a few times and always loved it. On this occasion, while the staff and the restaurant lived up to their former outstanding glories, the 'Indulgent' room (3) was disappointing. The decor definitely requires attention with peeling and chipped paintwork in both the bedroom and the very small bathroom. The sash windows had clearly been painted whilst shut as when opened the unpainted section was displayed! Despite two windows, the room was pretty dark and would benefit from a desk lamp as well as a mirror. The bathroom also needs some hooks on the door or wall, as the extremely small towel rail will not accommodate both wet and dry towels. That said, as mentioned up front, the staff are always fantastic and the food served in the restaurant was excellent, but not certain we'd return if all the rooms are of the same standard of decor.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Sep 28, 2023
Thank you for your review, sorry that you felt the room to be disappointing we are in the process of re-decorating the rooms and will look to get you room sorted asap. I am pleased that the staff & food on offer made up for your room experience. Regards Jasmine, Deputy Manager
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We booked a few different hotels to visit during a short break and we actually thought this would be the dud as it was significantly less expensive than all the rest. Boy were we surprised. This is definitely the hotel we will be staying at again as soon as possible. The location is perfect. Walking distance to everything. Close to the castle. Next to the shops. Overlooking the river. Lots of antique, vintage and retro shops nestled in among boutiques, cafes and restaurants. The hotel is smart, beautiful interior and modern. Exceptionally clean. Spotless. Our room was light and airy. Plenty of room. A full bathroom and a very comfortable bed. Staff were friendly, helpful and happy. We drank in the bar Ate in the restaurant. The food was absolutely delicious. I really can't rate this enough. Two minor details if you stay there. There is no on site parking but there is a pay and display at the side and 24 hour stay was only a few pounds. Secondly as with ALL hotel rooms that I have ever stayed in, there is always an issue using the mirror set aside for applying cosmetics. Standing at wet bathroom basin and mirror is not ideal. The dressing room mirror in the room was in a dark area. The other was side on to natural light and you had to perch on the end of the bed to try to use it. Please can we have a light up mirror? That's just me. I can't not rate this hotel 10/10. It was fabulous.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip:Eat in the restaurant. Food is amazing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Jan 4, 2023
Thank you so much for leaving a review for us. We are very pleased that you were pleasantly surprised on your visit and that you will return to stay again. We appreciate all your comments regarding the staff being friendly & helpful. We will pass on the comments regarding the room as we always want to find ways to improve. We look forward to welcoming you back again soon. Kind Regards, Harry Cottey Assistant Manager
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We picked this restaurant as a group of five friends on a weekend retreat. We were visiting the castle and wanted to grab a quick bite to eat. We arrived at 1.30 thinking we had plenty of time to eat and still arrive in time for the 4pm entry deadline to the castle. The restaurant was fairly empty on arrival. We placed our orders and then after half an hour we asked if they’d be much longer as we had a deadline, to be told it had only been half an hour since we’d placed the order and since everything is cooked from scratch we should expect a wait. We had only ordered sandwiches and a quiche. When the food eventually arrived, after nearly an hour, we were extremely disappointed. The jerk chicken had no seasoning at all and was just plain chicken without the advertised garlic mayo and the pumpkin and goats cheese quiche was inedible. We were offered a discount but won’t be returning.
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Date of stay: November 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Nov 5, 2024
Thank you for your review, I am sorry you had a delay in your food times on this occasion, I shall look into what happened on this particular day and get the issues you have faced rectified. Regards Jasmine, Deputy Manager
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The room was very well presented and had a lovely bath and shower.
There’s parking out the back which isn’t that expensive £7 for 24hrs
Even though the room is next to a road there wasn’t any noise at nighttime.
Breakfast was included and was brilliant.
Waitress serving breakfast was very professional
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded May 20, 2023
Thank you for your review, I am pleased you had a lovely stay with us and have enjoyed all aspects. Regards Jasmine, Deputy Manager
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We had a lovely corner room which was well appointed and with a lovely bath. The bed was very comfortable and the room surprisingly quiet. The hotel is in a great location for exploring Arundel and the surrounding area. There is paid parking available behind the hotel and you can pay by mobile which makes things easier.
The stairs to the rooms can be a little challenging but the staff are on hand to help with bags if needed. Breakfast was good.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip:Paid parking only behind the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swan Hotel, General Manager at The Swan Hotel, Arundel
Responded Sep 28, 2021
Hi Drakesy, Thank you for your review. So pleased you enjoyed your room and found the bed to be comfortable. We are pleased you found the hotel accessible and that you found it easy to use the parking through the mobile app. We look forward to seeing you again. Kind Regards, Harry Cottey Service Coach
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We are dog friendly, we have a bar area and lounge that you can bring the dog with you. Within the lounge if you decide to eat with us we can offer table service.
Best Regards.
Hello Foodhero,
Apologies for the slow response to your question. Unfortunately due to us being a Grade 2 listed building, we don't have any accessible rooms.
Best regards
Beata Slapikaite
There are more places to choose from in the Arundel area.
PRICE RANGE
$108 - $175 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arundel Swan Hotel
LOCATION
United KingdomEnglandWest SussexArun DistrictArundel
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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