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Highcroft Guesthouse

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Highcroft Guesthouse
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51 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I read all the negative reviews but I still decided to give it go for a stay of 3 nights. And from my experience I can tell that it was not that bad and certainly not a disaster. I guess the fundamental reason for it is because I speak the same language as the staff at the guesthouse. However, I... More 

Helpful?
Thank Amogh D
Kolkata
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 4, 2016

How amazing to read these other reviews about the dreadful service because I also had a very upsetting experience in connection with a booking that I made via Booking.com . Two days before I was due to go there I received a very unpleasant phone call from a woman there to say that my booking had been cancelled & I'd... More 

Helpful?
Thank Alastair T

Travelers are raving about these Coventry hotels

1 review
1 of 5 stars Reviewed June 1, 2016 via mobile

Never ever use this place. Rude hosts grotty rooms and very poor food. Went there for business trip to Coventry will never darken their doorstep again. Greeted by a very rude host. Room was dirty and cold. Would have had a better nights sleep in the car.

Helpful?
Thank Sean W
Glasgow, United Kingdom
2 reviews
1 of 5 stars Reviewed June 1, 2016 via mobile

Rude and abrupt avoid at all costs. Worst customer service I have ever encountered. I was contacted 24 hours before my check inn time and was abruptly told there was a problem with my credit card and my booking was cancelled. I tried to discuss this with the woman on the phone who the. Re iterated booking cancelled and then... More 

Helpful?
Thank Emily G
London, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 31, 2016

I urge people not to book this guest house . I booked my twin room via laterooms in February as We are going to see Bruce Springsteen concert at the Ricoh Arena . I was phoned this morning to say they were cancelling my booking as they were overbooked . Very rude on the phone and without even offering me... More 

Helpful?
Thank padders67
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 12, 2016

I had booked through Expedia and arrived at about 7.30 p.m. after having cycled 165 miles from Sussex. The door was opened by a woman who asked me if I'd booked, and when I confirmed that I had and showed her the booking on my phone, she said that she had no record of it and waved a notebook at... More 

Helpful?
1 Thank Martin E
Southend-on-Sea, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 3, 2016 via mobile

S**t hole was ironically what was written on the dust of our window!! I was surprised that other words weren't written on the skirting boards as the dust was pretty heavy. I found a sock, half bottle of water and 20p under the bed aren't I lucky!! The retokil insect catcher made me wretch a little. Our welcome was not... More 

Helpful?
2 Thank Sarah L
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 8, 2016

Admittedly I have stayed here before and had a wonderful stay. On the most recent occasion my booking was cancelled without explanation, and I decided to cancel a second reservation with them. This second reservation I made online through their website. I have emailed them four times now and they have yet to acknowledge these emails, and I have called... More 

Helpful?
2 Thank Rebecca S
London, United Kingdom
1 review
1 of 5 stars Reviewed February 1, 2016 via mobile

During my trip to Coventry i stayed at the Highcroft GuestHouse. Brilliant location 5 mins out from town centre BUT. On arrival it was raining and my coach had got me to coventry quite late. Baring in mind i had already made a reservation for this place. Once i had reached i had my wet jacket on with my hood... More 

Helpful?
Thank annonymousbasterd
Boston, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 17, 2015

I had booked this guest house for a business meeting in Earlsdon through Trip Adviser and had the necessary documents to prove this. However, was greeted at the door, having found it difficult to park the car nearby, by the owner who denied any knowledge of my booking. She was not interested when I said I would retrieve the paperwork... More 

Helpful?
2 Thank MAUREEN M
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Amenities

Additional Information about Highcroft Guesthouse

Address: 65 Barras Lane, Coventry CV1 4AQ, England
Location: United Kingdom > England > West Midlands > Coventry
Price Range: $57 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Highcroft Guesthouse 3*
Number of rooms: 4
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