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Holiday Inn Express Birmingham - Star City

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Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
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385 Reviews from our TripAdvisor Community

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Showing 379: English reviews
Norwich, United Kingdom
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I found the hotel at night and once I had worked out how to get to it as a few roundabouts near it and it was dark and I was tired. Reception staff friendly and I had a quick bit to eat and it was the same food quality as always at a holiday inn express which is quick and... More 

Helpful?
Thank Jamie O
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 2 nights as we had a wedding to attend in Birmingham, the bed was extremely uncomfortable and dipped in the middle causing you to roll into each other, the noise outside was quite bad so we managed about 3hrs sleep on night one which wasn't ideal as we had a long day for the wedding, the... More 

Helpful?
Thank Leah S
San Jose, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Well all of the services are ok and we were very satisfied with it. But the building is very old and even though the rooms are ok, the bathrooms are nasty! And also also the breakfast......not even going to talk about it. But I understand that this is a only 3 star hotel so I guess it should be most... More 

Helpful?
Thank 1340404522
Pontyclun, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Myself and my daughter stayed here for 2 nights. Good location, within a few minutes walk of Star City, with restaurants, cinema etc. Breakfast was ok. Cheap sausages, but everything else was fine. The beds are comfortable and the room had been cleaned, but the third floor smelt of cigarette smoke, including our bedroom which was a shame. Whole hotel... More 

Helpful?
Thank Sharon S
Ashford, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

Third time staying here with work. Staff are amazing and the hotel is always clean if a bit tired. In warm weather with the window open it was very noisy as near the motorway. I've only had breakfast here once and it really isn't good. If this improved I'd have given them five stars. Will definitely stay again.

Helpful?
Thank clare2502
Towcester, United Kingdom
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 3, 2016

Stayed for 1 night with a friend. The hotel offers free parking and lots of it. It is in a good location across the road from Start City where you can find McDonalds, various restaurants, a cinema and other forms of entertainment. Check in was straight forward. Our room was large and warm, quite clean and tidy. TV in the... More 

Helpful?
Thank mazzymaz
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear mazzymaz, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our parking and we certainly appreciate your nice feedback on our breakfast options and location. On the other hand, we would like to apologize for not living up to your expectations regarding our rooms, carpets... More 

Cornwall
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 20, 2016

Staff on check in were really friendly. Room was fine. I checked in about 11pm and was shattered after a long drive, so went to bed almost straight away. I noticed the road noise but thought it would either get quieter as the evening progressed or I would get used to it. Big mistake. Noise carried on all night and... More 

Helpful?
Thank lefty1963
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear lefty1963, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you liked the service level of our front desk staff and we certainly appreciate your nice feedback on our breakfast selection. On the other hand, we would like to apologize for the inconvenience caused by the road... More 

Level Contributor
282 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed May 17, 2016

Best thing about the hotel is the warm, friendly staff. Not hard, you'd think, but so many hotels can't do this...! Hotel is typical of its kind - rooms are large and clean, breakfast is a basic buffet but included in the price. What's not to like? Only thing I would say is that it feels a little... Tired? My... More 

Helpful?
Thank Sam N
Poole, United Kingdom
Level Contributor
100 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 13, 2016

I stayed here on Business for 2 nights , Nice Room , comfortable bed and nice bathroom with great shower , again easy to use , Breakfast is good and across the road is star city and you can get dinner there , plenty of parking but do not forget to enter your car reg when checking in or you... More 

Helpful?
Thank williamjc55
London, United Kingdom
Level Contributor
101 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 10, 2016

Location wise this hotel is a bit far from the city centre but it is situated next to the Star City leisure complex which houses plenty of activities and restaurants. Room was spacious and clean, bathroom was also similar. Breakfast buffet had a standard choice and was cooked well. Staff were also pleasant and friendly. Taxi driver came early and... More 

Helpful?
Thank Martin S
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Martin S, Thank you for writing a review about your recent stay with us. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities and location of the hotel. It encourages our staff to continuously work harder to delight our guest. Your loyalty... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $69 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Hotel Style:
#47 Romantic Hotel in Birmingham
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