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Holiday Inn Express Birmingham - Star City

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Holiday Inn Express Birmingham - Star City
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392 Reviews from our TripAdvisor Community

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Showing 386: English reviews
London, United Kingdom
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Hairs on the bed, sheets and in the bed as well as stains and hairs in the bathroom in first room. In the second room still hairs in the bathroom, what standards they have here is completely unacceptable. At breakfast there was at least 1 alive bug walking around the toast machine throughout the duration of breakfast, nobody restocked the... More 

Helpful?
Thank Dj800
nottingham
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Was due to stay here on the 20/8 had a "confirmed" internet booking for a room then whilst in transit to the hotel was left a voicemail to tell me my booking was canceled as they didn't have room! on ringing back no offer to help find alternatives no apology just a resolute we don't have room so we have... More 

Helpful?
1 Thank KD_notts
Edenbridge, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Nice and quiet hotel within easy reach of star city. Had everything you needed in an express, and the staff that I spoke to are very friendly. Nice big rooms with massive showers, and breakfast was the usual express start. The only downside I have is finding the entrance to the the hotel. Not very well signed but I believe... More 

Helpful?
Thank Phill1985
Bradford, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed many times here and have never been able to say anything other than absolutely brilliant. The real test however came when at my latest stay there were one or two issues which I raised to the management. It has to be known that the turnout around time that management took to take on board my concerns and rectify them... More 

Helpful?
Thank scottynoreen
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good size room. Location is good, just cross the road and you are at Star City which has good restaurants. Regular bus service from Star City to Birmingham city centre. We stayed here for t20 finals day, 2 buses to Edgbaston. Would recommend, you know what you getting with Holiday Inn.

Helpful?
Thank Martin H
A TripAdvisor Member
4 of 5 stars Reviewed 5 weeks ago via mobile

Lovely spacious ground floor room with twin beds and the hotel is in a very good location, quite central to everything and easy access. The hotel was clean and quiet when we stayed with friendly, informative staff. Liked the idea of shampoo/conditioner dispensers in the shower (although conditioner was a little blocked up!). Breakfast was also good.

Helpful?
Thank A TripAdvisor Member
Abergele,North Wales, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2016

We stayed at the Holiday Inn Express ( Star City ) to break up our journey north. Nice clean hotel, friendly helpful staff and breakfast ! Plenty of eating places over the road in Star City but the hotel does have a bar menu if you don't want to venture out.

Helpful?
Thank Sheila S
Norwich, United Kingdom
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 21, 2016

I found the hotel at night and once I had worked out how to get to it as a few roundabouts near it and it was dark and I was tired. Reception staff friendly and I had a quick bit to eat and it was the same food quality as always at a holiday inn express which is quick and... More 

Helpful?
Thank Jamie O
1 review
2 of 5 stars Reviewed July 17, 2016 via mobile

We stayed here for 2 nights as we had a wedding to attend in Birmingham, the bed was extremely uncomfortable and dipped in the middle causing you to roll into each other, the noise outside was quite bad so we managed about 3hrs sleep on night one which wasn't ideal as we had a long day for the wedding, the... More 

Helpful?
Thank Leah S
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear Leah S, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to the breakfast which was served. I do apologize that you were able to hear noise from the outside and regret the bed and shower condition left... More 

San Jose, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

Well all of the services are ok and we were very satisfied with it. But the building is very old and even though the rooms are ok, the bathrooms are nasty! And also also the breakfast......not even going to talk about it. But I understand that this is a only 3 star hotel so I guess it should be most... More 

Helpful?
Thank 1340404522
IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star City, responded to this review

Dear 1340404522, Thank you for being our guest and for taking the time to share your comments. It is great to know that you were able to appreciate the service provided by our staff. However, it is regrettable that some of our amenities and services did not live up to your expectations. We apologize for any inconvenience this may have... More 

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Birmingham - Star City

Address: Cuckoo Road, Heartlands Parkway Nechells, Birmingham B7 5SB, England (Formerly Hampton by Hilton Birmingham Star City)
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $69 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Birmingham - Star City 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hampton By Hilton Birmingham Star City Hotel Birmingham
Birmingham Blueberry Hotel
Hotel Style:
#47 Romantic Hotel in Birmingham
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