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W were part of a coach trip to an event at the NEC. Despite about 51 of us checking in a the same time, checkin was very quick and efficient. Friendly staff. clean room with all facilities in good working order. comfortable bed and quiet...More
I am very much pleased with this hotel staff and customer service. You get more for what you pay for, from accommodation to free breakfast.
My check-in process was smooth by Jabriel and Sean both were very friendly and special thanks to Michelle (kitchen manager)...More
our room looked straight out of eastern Germany it was so bare & unwelcoming ...add to that the heating wasn't working! It was -2c outside, u can imagine the disappointment! We asked to be moved room, they refused, saying fully booked ...yeah right, not judging...More
1 Thank Cinzanokid
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 1 week ago
Thank you for your stay and for taking the time to share your experience with us. I was concerned to see that you were not impressed with our property particularly with the room heating facility and the bathroom condition. We always aim to...More
Loved my 1 night stay here; room was spacious, well equipped and clean. Parking was easy, location was good and reception staff were great. When leaving, due to the snow, my car became stuck however a young asian guy, who i believe was the hotel...More
Stayed here in late November - room was very cold and a bit grubby and when I arrived at 8pm i asked the reception staff if I would be safe to go out for a run - there are pavements/street lights and hotel is on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Birmingham - Star CityResponded 3 weeks ago
Thank you for your feedback regarding your stay at Holiday Inn Express Birmingham - Star City, UK. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in service.
However, on behalf...More
$58 - $146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#48 Romantic Hotel in Birmingham
Number of rooms
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United Kingdom >
West Midlands >
Also Known As
Hampton By Hilton Birmingham Star City Hotel Birmingham ,