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The Spires Serviced Suites

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135 Reviews from our TripAdvisor Community

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Showing 133: English reviews
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I came solo from Australia never traveled before was scared out of my mind I got lost for 6hours I wanted to cry I stood outside then the most kindest hearted woman helped me she took care of me she was one of the amazing receptionist I met she helped me with my heavy luggage and bags. Showed me around... More 

Helpful?
Thank AphroditeJay
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear AphroditeJay, Thank you for your 5 star review in relation to your recent stay, it's very much appreciated. It's great to know that you received a warm welcome from our friendly team. I'm delighted we were able to make your stay all the more memorable. It's always pleasing to receive such positive feedback about our customer service as well... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stopped here with some girlie friends. we were upgraded .fabulous appartment, briliant location, excellent facilities , spotless clean, great receptionist. no faults at all. great stay...go back tomorrow

Helpful?
Thank Sue H
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Sue, Thank you for your review. I'm delighted you had such an enjoyable stay with us. It's always pleasing to receive such positive feedback regarding our facilities and customer service. We aim to make everyone feel welcome during their stay with us. We very much look forward to welcoming you back again soon. Kind Regards, Ewelina More 

Oldbury, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

Stayed with 3 friends on a girly weekend. The apartments were very clean, very well furnished and were a really good size. Fab location adjacent to the Mailbox and walking distance to Grand Central and Bullring shopping centres. The only downside is the £250 deposit per appartment requested as a security deposit. £500 is a lot of money to hold... More 

Helpful?
Thank Jas P
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Jas, Thank you so much for your positive comments. It is great to hear our apartments were what you wanted them to be and the location was suitable to your needs. I am very happy to hear we are on your list of the best apartments in Birmingham, we are very dedicated to providing the best customer experience in... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 12, 2016

I was quite impressed with The Spires. The outside and reception look a little bit questionable, but as soon as you're through the door, close the curtains and you're in a very clean and impressive apartment. The outside looks like a block of flats that have seen better days. The front door looks like you're walking in to a travel... More 

Helpful?
Thank JPR1985
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you so much for sharing your experience. I am very pleased that you were impressed with what The Spires has to offer and our staff made your stay a pleasant one, we pride ourselves on our customer service and cleanliness of our apartments. We take on board all feedback and we will continue to improve our services.... More 

London, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed July 11, 2016

First and last time for business. I'm pleased it was only for a night! Check in (after business hours - approx. 10pm) was weird and for a women travelling alone, it's very scary! There's a number to ring on the side of the unassuming suite entrance (looks shut-down) and when you get through, there's an automotive service which gets you... More 

Helpful?
Thank Jeeve
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon Jeeve, I appreciate your feedback. I am very sorry that you did not enjoy your stay and that you felt unsafe. The Spires takes safety measures very seriously. We offer a 24h assistance on call and we have a reception on site between 8.30am and 7pm Monday to Friday and 10.30am till 7pm on Saturday. For safety of... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 10, 2016 via mobile

I booked a two bedroom apartment for a girls weekend away and it was perfect for the occasion. The apartment was in a great location right next to the Mailbox area and The Cube Spa which was convenient as we didn't need to pay for taxis and although the apartment was central it was quiet and secure at night. The... More 

Helpful?
Thank A TripAdvisor Member
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you very much for leaving your kind feedback. We take great pride in providing our guests quality service and I am, therefore, very happy to hear your stay was enjoyable and our apartments have met your expectations. I look forward to seeing you in the near future. Kindest Regards, Ewelina More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

I now chose to stay in Apartments rather than hotels when away on business. The Spires was a conveniently based apartment, easy to find, very clean, tidy and fresh. I was on the 5th (top) floor with a balcony accessible from the lounge or bedroom. The staff were very friendly and happy to assist. The only slight draw back if... More 

Helpful?
Thank Dunfermline82
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you so much for posting this great review. I am very pleased our apartments have met your expectations in terms of size, cleanliness and maintenance, and that you feel they are good value for money. We provide high speed wifi which can be included in the room rate when booking directly with The Spires. Please do not... More 

Kampala, Uganda
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2016

Excellent accomodation with an abundance of space, front of house staff helpful and the location is right next to the iconic Mailbox which allows you to make thos most of your stay. The accomodation is clean and modern and is less than an hundrred yards from the iconic Mailbox and Grand Central -both places are excellent for dining, shopping and... More 

Helpful?
Thank UgandaRedCross
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Good Afternoon, Thank you so much for giving us a perfect rating. I’m very happy to hear that you found our apartments to be comfortable and spacious, and that our front of house staff made your stay a pleasant one. I’m looking forward to having you again as a guest in near future. Kind Regards, Ewelina More 

Dunedin, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2016

Apartment conveniently located close to ICC/Mailbox/Cube and "downtown". Great to have full kitchen and laundry facilities and far more room than a Hotel room. The apartment was very comfortable but decor getting a bit 'tired" and servicing only consisted of changing towels without any obvious cleaning. Overall though. we were happy with our stay and would recommend The Spires to... More 

Helpful?
Thank Barbara R
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Barbara, Thank you so much for sharing your experience and for recommending our apartments to other travellers. I am very happy to hear you enjoyed your stay at The Spires overall. We constantly work on improving our apartments. I am sorry that you felt our housekeeping was insufficient: we change towels, make the bed, clean the toilet and dust... More 

Bristol, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2016 via mobile

Our apartment was perfect for our needs: comfortable beds, very nice shower/bath, kitchenette with everything we needed, sofa and table. Everything was clean and was the perfect location to easily walk to everything we wanted to see and do. I will definitely stay at Spires again. Note about beds: they were comfortable, but expect compact. Twin beds were right up... More 

Helpful?
Thank EMAYHall
TheSpiresManagement, Manager at The Spires Serviced Suites, responded to this review

Dear Emay, Thank you so much for taking the time to share your recent experience at The Spires. I am very happy to hear our facilities have met your needs and you found the location to be convenient. We offer standard bed sizes at The Spires and I am glad you had a good night's sleep despite having the single... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning

Additional Information about The Spires Serviced Suites

Address: 10 Commercial Street, Birmingham B1 1RH, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $104 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spires Serviced Suites 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
The Spires Serviced Hotel Birmingham
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