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PREMIER SUITES Birmingham

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215 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Pontypridd, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The apartment was clean and had all the adequate furnishings needed. Staff were friendly and the location very good (city centre location). We would not be staying again due to the temperature of the place and the noise outside. Although the apartment had a fan, I didn't find this until I had woke up several times, frustrated after a few... More 

Helpful?
Thank Alex_Patters
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Alex, Thank you for taking the time to post a review. I am really sorry that the apartment was hot, we have provided each apartment with a fan to ensure guests are comfortable when the temperature is high outside. I would like to apologise for the inconvenience casued. Kind Regards, Flori Carp Cluster General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

So the fact that this is an apartment right in the centre for a decent price is pretty awesome however there are some major downsides. The security guy doesn't know what he's doing. A surprise £250 security deposit. Twice as much as we paid anyway. One big towel between two. The bed sinks so much I felt I was about... More 

Helpful?
1 Thank Matt S
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Matt, Thank you for taking the time to post a review. I am really sorry about the issues you had during your stay. We employ a security company to provide security services over weekend, I will address the issue with the company. On our confirmation email it is clearly stated about the security deposit, I am really sorry that... More 

Guernsey
Level Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 8, 2016

Stayed here for four warm nights in June. The apartment was absolutely fine, spacious and clean. The check in staff were very friendly and pleasant. The cost was reasonable. So why no five star rating? For reasons beyond their control. The best and worst aspect of these apartments is their location. It is really central and convenient to most city... More 

Helpful?
1 Thank RufusRoffey
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for your lovely comments, I will pass them on to the team. I am sorry about the noise issue, but being a city centre location, sometimes it is behind our control, but we try our best to provide abest solution for it. Kind Regards, Flori Carp Cluster General Manager More 

Solihull, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed April 24, 2016

Nice property. Check in was quick and easy (not much customer conversation or niceties but got the job done). Apartment was nice - lots of room and lovely to have so much space. Very clean and practical. Kitchen area with everything you'd need including a fridge and washing machine. Big telly, sofa, plenty of plug sockets, safe in the bedroom... More 

Helpful?
1 Thank Victoria H
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Victoria, Thank you for taking the time to posta review. I am glad that you enjoyed staying in our apartments and I am looking forward to wlecome you again in the future. Thank you for bringing to my attention the customer service level, further training took place to ensure all our guests will receive a high level of customer... More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 21, 2016

I never stayed at Premier suites Birmingham before , so I looked at the reviews and there were good, i even went in person to view, to be absolutely sure. I booked for the weekend and went again to Premier suites Birmingham to do this. On their website it mentions if you book direct you will get a Free bottle... More 

Helpful?
4 Thank toni2017
GMBirmingham, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. We welcome both positive and negative feedback in order for us to continually improve our service. I am really sorry that you didn’t enjoy staying with us, we have tried really hard to ensure your issues have been dealt with immediately and in a professional manner. Please... More 

Singapore
Level Contributor
46 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed April 20, 2016

I did a last minute booking for a 3 week stay in January this year. We booked a 1 bedroom place and Miriam (who was fantastic!) provided us with an apartment on the 3rd floor above Cafe Soya facing the front of the building. Couldn't have asked for a better stay. Parking for 3 weeks was cheap. It was £45... More 

Helpful?
Thank Mlee21
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am delighted that you enjoyed your stay with us and scored us top marks for accommodation and service received. I will pass your comments to Miriam, I am lucky to have such dedicated staff. I am looking forward to welcome you again soon. Kind Regards, Flori Carp... More 

glasgow
Level Contributor
61 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 13, 2016 via mobile

First stay in this particular location though have stayed in Premier Suites at other locations. Stayed here for one night on business. I travel a lot on business and tend to stay in serviced apartments rather than hotel rooms as the accommodation is generally more spacious, better laid out and there is a self catering option if you dont fancy... More 

Helpful?
1 Thank MaccaGlasgow
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. I am glad that our apartment suited your needs very well and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Birmingham, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 12, 2016

I recently stayed here with a friend and the apartments were very good. They are modern, clean and maintained to a good standard. The bathroom, kitchen, lounge and bedroom were big with plenty of space. The kitchen had a cooker, fridge and microwave and the lounge had a new 32", flat screen Samsung TV. The lady at the desk was... More 

Helpful?
1 Thank Sanjay P
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Sanjay, Thank you for your lovely comments. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 12, 2016 via mobile

Stayed there for a night, it was just awful, as soon as you walk in it smells of smoke, apartments need updating, tapes dripped all night, not just in the kitchen but bathroom, even though the doors were all closed you could still hear dripping all night! When you flushed the toilet is made such a loud awful noise! Room... More 

Helpful?
Thank Ninnap
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for taking the time to post a review. We welcome both positive and negative feedback in order for us to continually improve our standards. We are in process of updating our apartments, the sofas are professionally cleaned, the bedroom carpets and lounge and corridor flooring were replaced this month, as well as kitchen worktops and hobs.... More 

Bournemouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 9, 2016 via mobile

We were pleasantly surprised at how nice the apartments were. Clean, bright and nicely refurbished. Very handy for central Birmingham. If you want 5 star you need to pay 5 star prices but these apartments are excellent for the prices they charge.

Helpful?
1 Thank ltj1966
premaptsbristol, General Manager at PREMIER SUITES Birmingham, responded to this review

Dear Guest, Thank you for your lovely comments. I am glad that you enjoyed your stay with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager More 

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Amenities

About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about PREMIER SUITES Birmingham

Address: 38 Upper Dean Street | Dean House, Birmingham B5 4SG, England
Location: United Kingdom > England > West Midlands > Birmingham
Amenities:
Kitchenette Wheelchair access
Price Range: $80 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Birmingham 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Premier Apartments Birmingham Hotel Birmingham
Premier Apartments Hotel Birmingham
Birmingham Premier Apartments Hotel
Hotel Style:
#6 Green Hotel in Birmingham
#26 Luxury Hotel in Birmingham
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