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Premier Inn Birmingham Nec/Airport Hotel

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Premier Inn Birmingham Nec\/Airport Hotel
Premier Inn Birmingham Nec/Airport Hotel
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1,561 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
Sutton-on-Sea, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

My husband and I stayed in the hotel after arriving back from our holiday. We had left the car on site whilst we were away and this was a very economical way of parking. The hotel was clean and tidy and the room was good. The bed is a nice size although a little high for those of us who... More 

Helpful?
Thank kati1966
Swansea, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for one night only before flying on our hols on 19 th September Room was lovely clean and tidy. Nice meal and a drink in the evening and gorgeous breakfast in the morning. the staff couldn't do enough for you. Def stay there again

Helpful?
1 Thank lynnyr
Swansea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

1 good night sleep out 3 did try to explain this at check out but all i had was sorry about that ill have a word with manager who was unavailable, the lady said (sheren) hope i spelt her name sorry if not. They need to change doors or have cussion effect as they are heavy fire doors When they... More 

Helpful?
1 Thank M H
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Nec/Airport Hotel, responded to this review

Hi there, Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the noise disturbances you encountered during your stay. Your experience was far below... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

stayed in in the summer 2016, with my partner, rooms were clean spacious and welcoming. I didn't stay for the breakfast myself but my partner did and said it was spot on! Shower and bathroom facilities were great !

Helpful?
Thank Leeanne J
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

4 night stay for a show at the NEC. Last year this place seemed to have management issues but this year they seem to have a much improved team. Check in lady was super helpful by doing all she could to get me into my room earlier than advertised. Bar staff super nice. Breakfast staff the same. A good and... More 

Helpful?
Thank Simon F
Gloucester, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Good location 10 minutes from Birmingham airport . Typical premier inn nice big bed. Unfortunately there was the previous occupants cake wrapper in the bathroom on floor. The fire alarm went off at 8.30pm , went outside. No member of staff took control, no communication , no roll call totally disorganised . They couldn't reset panel so we were all... More 

Helpful?
Thank Jules010203
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Nec/Airport Hotel, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve... More 

Ipswich, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

From the second we checked in staff were friendly, attentive and extremely helpful. Answered all our questions and also helped with our food arrangements for evening and morning. Waiting staff and restaurant staff continued this excellent service, was extremely impressed. Room was extremely cosy and a great standard of cleanliness too.

Helpful?
Thank sgtleonza
Limerick, Ireland
1 review
2 of 5 stars Reviewed 1 week ago

Booked 2 rooms as we took the kids along , upon arrival only one room was ready got over that , used their back machine in the lobby to get money out going to town and it took extra tried to get manager to fix the problem still nearly 3 days later no refund and no call back as promised... More 

Review collected in partnership with premierinn.com

Helpful?
Thank serinnacorbett
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Nec/Airport Hotel, responded to this review

Hi Serinna Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments, we do apologise that on this occasion we failed to... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Honestly, really horrid stay. Perhaps it’s just about the standard that everyone simply accepts and shuts up about and I’d probably end up HAVING to stay again at some point, but it would not be a positive choice. Reception almost non-existent, save for the little pod that one poor, rushed-off-their-feet member of staff manned. Door between reception and rooms on... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Mathew C
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Nec/Airport Hotel, responded to this review

Hi Mathew Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, we sincerely apologise that on this occasion our hotel did not meet your expectations. Please rest assured your comments will be duly followed up by the... More 

Herefordshire, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Bathroom sink had long dark hairs, towels we're torn. On my second evening my bathroom there was a fusty smell.... My wet towels were in a bundle behind the door smelling. Restaurant: night 1, 2.5hr wait for food which was inedible, hair in salad, oven chips served as standard & onions petals avoid at all costs! Night 2 faster service... More 

Helpful?
Thank Manalapus
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Nec/Airport Hotel, responded to this review

Good afternoon Thank you for taking the time to review your recent stay with us. I was very sorry to read about your poor experience in the hotel & our Thyme Restaurant. I would like an opportunity to discuss this further with you so I will be in touch shortly via private message. Thanks Natalie Ring Premier Inn Team More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Attending a show or an exhibition? Stay at our fantastic location close to Birmingham's NEC Arena ... more   less 

Additional Information about Premier Inn Birmingham Nec/Airport Hotel

Address: Bickenhill Parkway | National Exhibition Centre, Birmingham B40 1QA, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $66 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham Nec/Airport Hotel 3*
Number of rooms: 247
Reservation Options:
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Also Known As:
Premier Inn Birmingham Nec/Airport Hotel Birmingham
Hotel Style:
#30 Family Hotel in Birmingham
#39 Romantic Hotel in Birmingham
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